Secure connection

Hi
I have been using web based email to access my work emails with no problems for a couple of months. I now cannot do this as safari cannot establish a secure connection. Can anyone help? If I try Firefox I get a really long error message. Thanks

Ssl received a record that exceeded the maximum permissible length
(error code: ssl_error_rx_record_too_long)

Similar Messages

Unable to connect to website losing connection and the result is displayed as Secure Connection Failed (Error code: ssl_error_access_denied_alert)

Secure Connection Failed
An error occurred during a connection to website name
Peer received a valid certificate, but access was denied.
(Error code: ssl_error_access_denied_alert)
# The page you are trying to view can not be shown because the authenticity of the received data could not be verified.
# Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Still experiencing this problem and hoping someone may have some ideas to try on the server.

Secure connection to iTunes store failed and could not update to ios 6

I tried in 4 different pcs with windows 7 installed to update my iphone 4 to latest version of ios (ios6) my current version is 5.1.1. I never had this issue ever before.. My iphone is jailbroken and so i couldnt update with OTA. I also tried to install a fresh copy of ios 5.1.1 to update my phone via OTA.. But the same problem now in itunes 10.5 and 10.7 too.. "iTunes could not connect to iphone software update server or is temporarily unavailable". I checked iTunes itunes diagnostics and the secure connection to itunes storo fail is the only thing which doesnt work.. I tried almost everything from here.. Starting from "internet option", changing the hosts file and the firewall thing.. But couldnt get it better.. What shoud i do?
Here is my iTunes diagnostics report:
Microsoft Windows 7 Ultimate Edition (Build 7600)
eMachines ET1861
iTunes 10.7.0.21
QuickTime 7.6.9
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0023AEC4028E1440
Current user is an administrator.
The current local date and time is 2012-09-23 09:00:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {A11C5D80-134D-4FA9-BF81-1C4A418C0F4A}
Description:    Dhiraagu
IP Address:    10.151.15.47
Subnet Mask:    255.255.255.255
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 05:00:00 1970
Lease Expires:    Thu Jan 01 05:00:00 1970
DNS Servers:    27.114.138.4
        27.114.140.62
Adapter Name:    {1EAA0EEE-E778-4884-B030-1AFF603AEC57}
Description:    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Thu Jan 01 05:00:00 1970
Lease Expires:    Thu Jan 01 05:00:00 1970
DNS Servers:
Active Connection:    Dhiraagu
Connected:    Yes
Online:        Yes
Using Modem:    Yes
Using LAN:    No
Using Proxy:    No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-09-23 08:57:21.
PLEASE HELP ME...!!!

Hi msahed,
Welcome to Apple Support Communities.
It sounds like there is an issue with your PC establishing a secure connection to the iTunes Store and the firmware update server. Try following along with the articles below, as they should resolve the issues that you described.
iTunes: About the "A secure network connection could not be established" alert
http://support.apple.com/kb/ts1470
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
I hope this helps.
-Jason

TS3297 My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networ

My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networkl.

Can't connect to the iTunes Store
Make sure that time zone is correct in addition to date and time

"Can't establish a secure connection to server" Ne...

Since moving to BT on 22nd Oct none of my Apple devices, laptop, phone or desktop are able to access Dropbox, iCal (cloud synced calander) or iCloud (Apple's cloud service). I get a message that "a secure connection to the server could not be established" whenever I try to connect/sync. If I use my neighbour's WiFi network, everything works fine, so there must be an issue with my new Homehub 5 or with BT servers, right? Maybe it's just a setting that needs changed or something.
It's affecting my work because I work from home and can't share files, calendar or pictures.
Please help if you have any idea where I should look. Spent an hour this afternoon talking to nice people in India who had no technical knowledge at all. BT's support is a complete joke. I'm one more bad day from telling BT to shove their service.
Solved!
Go to Solution.

Disable Smart Setup on the home hub, Apple devices do not like it.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Cannot access iTunes Store - "connection timed out" or "secure connection failed" issues.

If you are having problems connecting to the iTunes Store to:
(a)     activate a new iPod, iPhone or iPad; or
(b)     re-activate an existing iPod. iPhone or iPad after upgrading the OS for the device,
then hopefully this article will assist.
It is assumed that have encountered the following problem. When you connect your device to your PC the device is recognised by iTunes, but the main window simply displays the name of the device (e.g. iPad). The progress bar at the top says "accessing the iTunes Store", but it stalls and eventually there is an error message saying something like "connection timed out".
There are a number of variants of this problem, but the common thread is that your device is unable to access the iTunes Store to authenticate a new device or after upgrading the OS on an existing device.The first recaction is to check that your Internet connection is ok and that that "itunes.exe" a not being blocked by your Windows or third party firewall settings, but the problem persists.
Having recently experienced this problem and scouring the Internet for a solution, I eventually solved it using the following approach:
(a)     Check that you are connected to the Internet (i.e can browse the web).
(b)     Open iTunes and choose "Run diagnostics" from the help menu and then select the "networking connectivity" option (uncheck the other options) and click "next" twice. A report will show the results with a "green" or "red" dot next to each item. You should see a "green" dot next to the first two items ("Network interfaces verified" and "Internet connection verified"). However there will probably be a "red" dot next to the third item "Secure link to iTunes Store verified".
The important thing to note is that a secure connection could not be established. This is an indication that your wireless security is the problem. It does not satisfy the security level expected by the iTunes Store. It seems that an unsecure connection or one using outdated encryption (such as WEP) is no longer sufficient for the iTunes Store. This may be why the problem has emerged with the most recent versions of iTunes. The now widely used wireless encryption standard WPA or WPA2 is expected.
So you need to check your router wireless security settings and, if you have a PC that uses a wireless connection to the router, make sure its settings match. The following is a guide bearing in mind that there are many different types of routers and Windows OS.
Router
TIP: If you have a wireless connection from your PC to your router, then check your PC wireless security options first to see that "WPA" or "WPA2" are available (see below) as it will be a pain to change your router settings only to discover that your PC does not have the same options.
(a)     Most routers can be accessed using your web browser by typing in the router's address (e.g. http://192.186.1.1). If you don't know the address look at the mannual that came with your router as it will tell you how to do this.
(b)     Once your browser displays the router interface you may be prompted for a username and password. These may be the default factory or ones that you have created previously. If the username or password has not been changed, but you don't remember of know what they are again go to the mannual that came with your router as it will have that information.
(c)     Assuming that you are able to access your router interface, look for the "wireless" tab or menu and a sub-menu or option for the "security settings". They'll be there somewhere. Once you find the security options you can select the encryption level. As stated above, you should choose "WPA" or "WPA2". You will then be asked to create a network key which can be anything with the required number of letters and/or digits.
(d)     Once your finished write the settings down (including the key) as you will need them for your PC if you have a wireless connection to the router. Save the changes (if prompted to do so) and re-boot your router.
PC Wireless
(a)     Again the appoach that you need to take will depend on your OS (XP, Vista or Windows 7), but generally speaking if you go to the "network" on your PC there will be the option to highlight it and right click or choose a "properties" item. I vaugely think this can be done in XP by right clicking the wireless icon in the taskbar and navigating to the dialogue box that shows your network. In Windows 7 you will need to go to the "Network and Sharing Center" and then choose "Manage wireless networks".
(b)     At some point (sorry to be vauge) you will find the wireless network security options for your network. Select the same level of encrytion ("WPA" or "WPA2") and type in the same network key that you chose for your router. Save the changes and your wireless connection should come to life. If not then make sure that you have put in the correct settings before freaking out.
Back to iTunes
Once you are connected to your router again (wirelessly or by lan), then plug in your device and open iTunes. As before it will try to access the iTunes Store, but hopefully you won't have any problem establishing a secure connection and you'll be up and running.
Best of luck!

Something is still blocking iTunes, do you have any other firewall installed?
When you say you removed Norton, to you mean you uninstalled it. An uninstalled Norton security product can still bock iTunes as some of it is left behind.
Several people have found that using the Norton Removal Tool to remove all traces of Norton fixes this problem.
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDo cument

Clean Access Server could not establish a secure connection

I have a OOB Real IP GW setup on v4.1.2
I seem to have a problem with the CAS connecting to the CAM although I have added the CAS to the CAM and can manage the CAS from the CAM.
I noticed while troubleshooting client authentication that the client was not being redirected to the logon web page and it had full access to the trusted network from the untrusted authentication vlan. I eventually figured out that if I change the CAS Filter Fallback method from Allow to ignore then it tries to authenticate the client. However the fact that the fallback is activated tells you that something is not right.
I have 2 problems:
A) The clients web page is redirected for authentication but it only lists the domain name in the URL and not the hostname or host IP. In the lab I do not have a DNS server and it would not help as it does not include the hostname in the URL anyway. How do I fix this or perhaps it's related to the 2nd problem.
B) When I manually change the URL by replacing the domain name with the IP of the CAS (untrusted OOB Real IP GW) then I get the following error message when logging on:
Network Error:
Clean Access Server could not establish a secure connection to Clean Access Manager at mydomain.com.
This could be due to one or more of the following reasons: 1) Clean Access Manager certificate has expired 2) Clean Access Manager certificate cannot be trusted or 3) Clean Access Manager cannot be reached.
Please report this to your network administrator.
I would guess the culprit is No 2 but surely the system can run on self signed certificates? I have an NTP server so time is in sync. I have even tried regenerating the cetificates on the CAM
& CAS.
Any ideas?

To overcome problem B, I regenerated the SSL Certificates using the host IP address instead of the name for all the CAM & CAS appliances. This seems to have resolved this problem.
I also SSH'd from each of the CAS's to each of the CAM's from the CLI and it then prompts to permanently store the certificates. I'm not sure it this was necessary though.

Cant establish secure connection

when I try to login to my google email, or login to Youtub via Chrome I get this message:
SSL connection error
Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have.
Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error.
when I try either one using safari I get this message:
Safari can't open the page "https://accounts.google.com/serviceLogin?..........because safari can't establish a secure connection to the server "accounts.google.com"
When I open iTunes and try to connect to iTunes store it says:
Itunes could not connect to the iTunes store. Make sure your network connection is active and try again.
Any idea what settings I need to modify so that my iMac is able to have secure connections?

First, delete Onyx. Like all so-called "utilities," it's worse than useless. All it does is to make it easy for you to wreck your system, and it does nothing to help you repair the damage.
The process by which OS X checks the validity of root SSL certificates doesn't currently work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.
Disable the built-in application firewall, if it's in use. If you're running a third-party firewall such as “LittleSnitch” or “Hands Off,” disable that. Test.
In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
Otherwise, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter "ocspd" (without the quotes) in the "Filter" text field. Is a process with that name listed?
If not, select Go ▹ Go to Folder from the Finder menu bar. Into the text box that opens, copy the following line of text:
/var/db/crls
From the folder that opens, move these two files to the Trash:
crlcache.db
ocspcache.db
You’ll be prompted for your administrator password when you do this. Then reboot, empty the Trash, and try again.

I can no longer access facebook from my macair and when i try the following error message appears "unable to establish a secure connection to the server.

I have had no issue accessing Facebook in the past using my MacAir. Last night each time I would try and access the page, an error message would appear, saying that unable to establish a secure connection to the server "www.facebook.com"". The problem continues this morning. I have not updated any software or made any changes. One minute it was working, the next it was not. I do not have any parental controls; I have deleted the cookies; and I have reset safari. I can access all other websites that I have tried. I am using Version 6.0.4.

From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Now open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If nothing above helped, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
If it's not an extensions issue, restart your internet modem and router. Then quit and relaunch Safari and try Facebook.

Cannot establish secure connection to Apple Store

I've tried all the solutions I can find to no avail, but cannot seem to establish a secure connection to the iTunes store. No error code just a blank iTunes Store screen and a never ending attempting connection. Some of what I've tried:
* Date and time correct
* SSL and TSL checked
* No proxy and tried to check and uncheck auto detect settings
* Used Autoruns to be sure no other LSP providers
* Ensured Windows Firewall has iTunes fully allowed (even reset Firewall to default and then reallowed it again)
* Removed and/or disabled all security software to test for possible blocking
* Reset Winsock and rebooted
* I CAN reach secure sites in my browser just not in iTunes
* Removed iTunes, Quicktime and any other Apple related items I could find with RevoUninstaller to look for leftover entries, rebooted and reinstalled (several times)
* Cleaned all cookies, caches and old registry entries
* Machine is free of all malware
This only happens on one computer so I know it's not my account. It happened out of the blue (well, I'm sure it was related to something...a Windows update, an update of something....but I didn't associate it at the time so I do not know what). I know another person who had the exact same symptoms out of nowhere and has very different software from me (and a totally unrelated account to mine) so I suspect a Windows Update but I don't know which one.
Specs: Windows 7 64-bit iTunes 10.6.3 AV is Microsoft Security Essentials with realtime Malwarebytes
When I open iTunes it takes a very long time to load, system becomes sluggish, and then when it finally does load, it simply will not connect to the store and it will not recognize any iPhone or iPad I try to sync. When I run the diagnostic the only information it seems to contain that is pertinent is that I can't establish the secure connections. In Safe mode iTunes will start more quickly but since I cannot start Apple service in safe mode I cannot connect to the iTunes store that way. (I have however, disabled all but the most essential startup items and the long load in normal boot still remains).
I'm at a loss. I've Googled and searched the forums here and tried every plausible thing I could find but nothing seems to work. Any further ideas are welcomed. I was going to try an older install of iTunes but older versions won't read a library created in a newer version. I would really like to sync some new items to my devices and since the computer won't sync to the cloud as it can't log in - I'm kinda stuck at the moment. It's really frustrating. I'll be glad to post diag logs if anyone things it will really help.
Many thanks for any additional ideas!

I finally went into my services and looked at every service that wasn't set to start automatically and read the description. If it sounded like it could be enabled safely (obviously that was a decision I had to make for myself and the security of my machine) I enabled it and set it to start automatically. Anything with regards to peer to peer, internet related, and homesharing was certainly something I considered. There was also a service called IKE that was stopped for some reason that was recommended never to be stopped. I personally enabled over 35 different services. Somewhere in there (and I have no idea which service or combination of services) it fixed my problem. The interesting part was that I never went in and stopped any of these services or changed the status on my own, so I have no idea where they got changed - and nowhere in any of the reinstalled did Apple products set the services back to what they needed them to be. Go figure.
As an aside - Bonjour was enabled AND running but iTunes kept telling me it wasn't. That is what started my search in the services to start with. I did try iTunes support but they were less than helpful and directed me back to all the same tech bulletins or to call for paid support - which I wasn't about to do for a free program that just stopped working.
iTunes is now opening like a charm and is connecting perfectly for me. Obviously, this is something you'd want to do with caution and I'd suggest that before you blanket go and do as many as I did that you might want to carefully select the ones that you look at setting. My first reboot took a bit but after that things have been running smoothly. Your mileage may vary and take this with caution. You may want to enable a few at a time and test instead of doing what I did.

I'm on an iphone that is no longer connected to the network, using it as an ipod touch. I can't download apps, however... it tells me that there is no secure connection and to update the date and the time. I'm not on a public network though...

I am using an old iPhone 3 as an iPod touch. It's no longer connected to a network. I am trying to download apps while using a secure internet connection, however, it's not allowing me to do so. The message is gives is: "Cannot Connect to the Store" A secure connection could not be established. Please check your date and time settings." I'm confused as to how I can fix this. The time seems to be correct, and I'm not using public internet.... Any suggestions??

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

SSL/TLS - secure connection could not be established but passes diagnostics

Any other ideas for the ever popular inability to create a secure connection issue?
I've tried just about everything I could find in all the posts on this issue and continue to get the inability to create a secure connection messag4e when logging in.
We tried the various Apple non-support channels: e-mail, chat, phone, and Genius Bar with no success.
Here's what I've tried (attempting to log in after each change):
SSL3.0 and TLS 1.0 are enabled (and always have been)
iTunes and iTunes Helper are in the Windows Firewall Exception list
reinstalled itunes 9.02 several times.
UNINSTALLED Norton Internet Security
Turned off Windows firewall.
deleted contents of /etc/hosts
Cleared SSL state
Unchecked “Check for server certificate revocation, restarted IE
--After this change I got an "network connection timed out." message
Cleared SSL state
--Back to "secure network connection could not be established"
This happens on my daughter's college network and on our home family area network. And other PCs have no trouble accessing this iTunes account on both of these networks.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W.

Ssl or tls lock is not displayed to confirm a secure connection

FF 4.0.1
XP pro sp 2 or better
extensions
TabMixPlus
FireFTP
DownThemAll
Java Quick Starter
When connecting to a secure site the lock icon is not displayed to indicate that it is a secure connection. Nor have I noticed any type of notice that a connection is secure.

Credit the-edmeister
The Statusbar is gone and the "lock" with it. Security information about a web page is shown by the Site Identity Button.
https://support.mozilla.com/en-US/kb/Site+Identity+Button
You can add a padlock to the location bar with the Padlock add-on- https://addons.mozilla.org/firefox/addon/padlock-icon

Secure connection failed: The Certifying Authority for this certificate is not permitted to issue a certificate with this name. (Error code: sec_error_cert_not_in_name_space) PLEASE HELP ME!!

I have gone to this website almost everyday for years and I have not changed anything in my internet settings, but now I'm getting this message: secure connection failed: The Certifying Authority for this certificate is not permitted to issue a certificate with this name. (Error code: sec_error_cert_not_in_name_space) The only thing I KNOW I did differently, was I installed a CAC reader to my computer, since then, this has been happening. Is there a setting I can change?? E-mail is: [email protected] Thanks! Megan

There were recently several users getting this error code who use AVAST 2015. If you recently got that program, please see:
* [https://support.mozilla.org/questions/1029578 Can NOT access https://www.google.com for google voice, mail etc.]
* [https://support.mozilla.org/questions/1028985 Avast Forum connection failed - works in Chrome etc.]
* [https://support.mozilla.org/questions/1028190 Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.]

File Adapter secure connection. SSL Portion. Pls explain

Hi All,
For File Adapter secure connection I am reading this blog:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/964f67ec-0701-0010-bd88-f995abf4e1fc
Question:
For my File - XI- File Secure Scenario
I am not able to understand Certficate portion as given in blog:
a. There is creation of Server Public-Private Key Pair and
     then there is creation of Client Public-Private Key Pair.?
b. Export of the Client generated Private Key to file ?
c.Import of the Client Private Key to the browser personal
    certificates.?
Pls let me know which certificate to install at which place.
Regards

hi,
After PI7.0 support pack 10 RFC,SOAP,Xi these 3 adaptors supporting the security in message   transfer level....you must select propagate principles in sender and receiver agreement ...
Regards,
Prakasu

I'm getting 'an ssl error has occurred and secure connection can not be made' I have upgraded to the latest OX version, but no joy in downloading a wetransfer file

I have received a retransfer file and if I try to open it I get the error message detailed above.

Have used it before with no problems.
Times have changed.
Older versions of SSL has been found to have some problems that have been patched (several different times) with Apple Security Updates. Unless wetransfer has kept up and patched these vulnerabilities, you may not be able to establish a secure connection with them (due to their software being out-if-date).

Secure connection

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