Secure External HDD disconnects from computer

I have just bought an external secure thinkpad USB 3.0  HD. I am using Windows 8.1
I am having problems as the drive will not stay connected. Every few minutes it will simply disconnect. I have made the power adjustments suggested in blogs but no luck.  sometimes when disconnected the HD will simply click away making me wonder if it is faulty. To reconnect I must pull out the USB and put in passworkd
At the moment the drive is basically unusable. (aghhhhhhhh!!!)
Has anyone had similar problems and was there a cure
thanks

I have just bought an external secure thinkpad USB 3.0  HD. I am using Windows 8.1
I am having problems as the drive will not stay connected. Every few minutes it will simply disconnect. I have made the power adjustments suggested in blogs but no luck.  sometimes when disconnected the HD will simply click away making me wonder if it is faulty. To reconnect I must pull out the USB and put in passworkd
At the moment the drive is basically unusable. (aghhhhhhhh!!!)
Has anyone had similar problems and was there a cure
thanks

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