Secure Zone help?

Hello, I am having trouble with my sites secure zones. I have 38 clients that need to access my private zone right now to view their images. None of them can access it right now. This is a message that they are getting
Secure Zone Access Denied
You could not be logged in to this Secure Zone as either your Username and/or Password was incorrect. Please contact us to request access.
Click here to go back to our Home Page.
my website is www.mastersimagingphotography.ca
My clients is where they login in called Our Clients Sign In
Memebers area is called Sign In
People can't access the normal memebers zone as well.
I need help and it needs to be fixed asap.
Thanks Nathan

In the CRM are these people assigned to that zone under "subscriptions" at the top?

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