Secure Zone Log In Box issues (when published from Muse)

I can't log in to one secure zone when I publish the log in box from Muse. When I put the same log in box on a page in Business Catalyst, I am able to use it to log in. However when I take the log in box code and publish from Muse, it keeps denying access. All other log in boxes for other secure zones on the site are working but they have been in place for a while. Has something changed with a newer version of Muse?
Is there a work around for this (like the way webforms made in BC now have to published in BC and submitted to prevent deletion by publication from Muse)?

Please share the link to the page where the form is placed , along with test user login details, so that we may further look into this. Also a screenshot demonstrating the issue you facing would be of great help.

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Browser fill image cuts off at bottom when published from Muse to BC...?

The site previews fine in the browser but when I publish it to BC it cuts off the bottom of the image and just shows the browser fill color (which is dark grey). I'm pretty sure this is a BC issue because everything looks fine in Muse. I have done all I can think of to fix this but havn't figured anything out. Here is some information if it helps. Weird thing is only the img. I used for the header is listed in the css, the img. for the browser fill is not listed.
http://grasslandoregon01.businesscatalyst.com/index.html
Master Page css:
#u7524
          border-style: none;
          border-color: transparent;
          position: relative;
          background: transparent url("/images/header_swoosh.png") no-repeat center center;
          background-size: cover !important;
#u7524_align_to_page,#u7579
          position: relative;
#u32679
          border-style: none;
          border-color: transparent;
          background-color: transparent;
          color: #FFFFFF;
          position: relative;

Hello,
You probably did not find this article at the right time but there is one KB article explaining how to insert the Edge content into a Muse website.
Basically what you have to do is, after you publish the Edge project, to take the exported folder, or just the files, (but I'm totally into taking taking the whole folder) and upload them to your FTP where the Muse site is published. After that just use the "Object > Insert HTML..." option from Muse and paste the <iframe> code from the KB and customize the path to the folder where the files are located and the width & height for the iframe.
KB can be accessed here: http://www.adobekb.com/inserting_edge_content.html
An example can be found here.
- Edge project uploaded to FTP.
- Content of the project folder.
- HTML code
I hope this will answer your question.
Cheers,
Cristian

Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work.

All,
I attemped same using Cap 6: Issue when publish to PDF. The exit button on the skin does not seem to work. I switched out skins and same issue. I am using IE8.
When published as swf, exit button on skin works fine. Any ideas on solve for the PDF version exit button? We would rather publish as PDF since all files are contained in the PDF wrapper.

Hello,
Welcome to Adobe Forums.
This issue is reproducble at my end, need to do some more testing before I can tell you any solution or action plan for this issue
Thank you for your patience.
Regards,
Vikram

Publishing from muse logs me out of BC

When I'm logged into my Admin side of BC and i publish from Muse to the same site I'm logged into it automatically logs me out of the admin side of BC, is anyone aware of this bug and do you know if a fix is on the way for this? Its not a super big deal just a little pain to keep having to login every time i publish from Muse. Thanks all!

Hi,
This is more likely a security feature, if you are already logged in to BC and use the same username to login anywhere else, it ends your previous session. This is a known behavior
Regards

Has anyone else noticed that: "The OS X Lion v10.7.3 Update includes Safari 5.1.3 and fixes that: Resolve a Wi-Fi connection issue when waking from sleep" didn't work?

I installed OS X Lion v10.7.3 because of the following claim.
The OS X Lion v10.7.3 Update includes Safari 5.1.3 and fixes that:
Resolve a Wi-Fi connection issue when waking from sleep
It continues to be a real pain having to reconnect to the network each time I wake my MacBook Air from sleep.
Does anyone have a suggestion for the resolution to this problem?

It seems the update fixed old problems for some and caused new problems for others. Sorry to hear you're in the latter group.
Here are some things to try.
1. Go to System Preferences > Network, and click the gear icon under the network interfaces like so:
Whatever service order you have set, drag Wi-Fi either to the top (assuming it's not already there) or someplace else in the list. Click OK and then Apply. Sleep the system then wake it again to observe any changes.
2. Click Wi-Fi in the above then click Advanced. Select all the networks your computer has ever joined and delete them with the "-" button. OK then Apply again. Select your network under the AirPort icon to re-join it. Sleep and wake again to see if that did anything.
3. Try creating a new, temporary user account. Log in under that account to see if its behavior is any different.
You may have done all of these already but perhaps there is something you have not thought of. If nothing helps we may just have to wait a bit longer for Apple to release a fix.

Error message when publishing from Captivate 4 to MS Word 2003

Is anyone else getting an error message when publishing from Captivate 4 to MS Word 2003? I tried all 4 types and still get the following:
"An error was encountered while publishing to Word. Verify the following and try again. Word is installed on your system. Word is not busy."
Word is installed on my system and was not in use, so I am not sure why the error. Any thoughts?
Thanks in advance!

Hi there
I use Captivate 4 and it publishes to Word 2003 without issues.
Perhaps it has to do with the way your Word 2003 has been installed? Either that or it's a "rights" issue to be addressed by your IT propellerheads?
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

JMS issues when migration from weblogic 9.2 to 10.3.5

We are facing some issues when migration from weblogic 9.2 to 10.3.5
In weblogic 9.2 :_
BMP Entity EJBs used in our project are read-only in nature using entity cache, below is the configuration details
<!DOCTYPE weblogic-ejb-jar PUBLIC "-//BEA Systems, Inc.//DTD WebLogic 6.0.0 EJB//EN" "http://www.bea.com/servers/wls600/dtd/weblogic-ejb-jar.dtd">
<weblogic-ejb-jar>
<weblogic-enterprise-bean>
<ejb-name>
Company
</ejb-name>
<entity-descriptor>
<pool>
<max-beans-in-free-pool>300</max-beans-in-free-pool>
<initial-beans-in-free-pool>150</initial-beans-in-free-pool>
</pool>
<entity-cache>
<max-beans-in-cache>3500</max-beans-in-cache>
<idle-timeout-seconds>100000</idle-timeout-seconds>
<read-timeout-seconds>0</read-timeout-seconds>
<concurrency-strategy>ReadOnly</concurrency-strategy>
</entity-cache>
Entity beans will get refreshed using the JMS messges. with in the MDB descriptor files(weblogic-ejb-jar.xml) we are using the provider URL directly and XA enabled connection factory is set to false.
migration to Weblogic 10.3.5_
With the same configurations MDB are not not getting deployed in weblogic 10 with some exception, so we removed the provider URL from weblogic-ejb-jar.xml and changed the JMS configuration to use foreign JMS and XA enable connection factory is set to true. Now when ever the JMS message is triggered Entity bean is not getting refreshed with the updated values. i.e values are stale.
Can some one look into this and provide your inputs to resolve this issue.

I think the Entity bean refresh problem appears to be unrelated to MDBs. The MDB is only responsible for getting the message to your application (which in turn interacts with Entity beans). You might want to try posting your question to an EJB newsgroup.
Tom

When i publish from muse ecommerce form in BC gets deleted

I made part of the site in muse and part in BC, now when I publish from muse it deletes the e-commerce form making checkout unavailable.
How can i avoid this?

Hi there!
Sorry fellas, but I have the same problem. Forms that have been used scores of times are still deleted when I update the site from Muse. This fix does not work.
BC is of very little use to me, if I have to rebuild my forms every time I change a bit of text. I'd rather not go through the hassle of moving to a different provider at this stage. Any other ideas?
Thanks

Resolve a Wi-Fi connection issue when waking from sleep

Hi,
In the recent release for Mac OS X Lion 10.7.3 "Resolving a Wi-Fi connection issue when waking from sleep" was supposed to be resolved, not so at my end. Has anyone else encountered the same issue and if so will there be a resolve.
Thank you

Hello BGreg and thank you for your answer,
I have alreadty read about this solution, and tried it.
I downloaded the 1.2 Go file, and applied it. And repaired permissions.
Everything went fine.
Unfortunately, it didn't solve the problem.
Meaning that when iMac wakes up, it doen't join my WiFi network.
I have to do it manually.
I don't know what to do : it is very strange because I never had that problem with OS 10.7.2 !
And my network setup has never changed.
another info :
I noticed that in the network setup screen, when I want to close the little lock to restrain further modifications, it won't close. Weird !
Do you think I should call Apple Assistance ?

Publish from Muse to Free Partner site?

I will putting this in the "Ideas for Features in Adobe Muse" section as well, but thought I'd raise the question and see if anyone has a workaround...
With Muse you can connect directly to your free or paid websites, but you CANNOT connect directly to the Free Partner Site.
You can use Muse to build the site, export it as html and upload it with a separate FTP program, but you cannot hit "Publish" in Muse and connect to the Free Partner Site.
However, Adobe has an option to UPGRADE your Partner plan to Standard Reseller Option (US $995) or Premium Reseller Option - private label program (US $1,995). I received this information via email after requesting it here: Partner Program FAQs | Adobe Business Catalyst
If you scroll down to "Can I still purchase a Standard or Premium Partnership?" you can request this info through "contact BC support"
Apparently, with either of these upgraded plans, it IS possible to Publish from Muse to the Partner Site.
This was confirmed in two different chat sessions, here's one:
Jason Ott: do you mean...if I'm using the free Partner site it won't work with Muse, but if I'm paying for a Partner site I will be able to see it in Muse?
Gaurav A: Yes. You are correct.
Jason Ott: any plans for being able to use Muse to connect to the Free Partner site in the future?
Gaurav A: No information on this yet. This is related to your Adobe ID and how Muse interacts with it.
My requests are...
CAN WE GET MUSE TO PUBLISH TO A FREE PARTNER SITE?
IF NO, WILL THIS EVER BECOME AN OPTION?
DOES ANYONE HAVE A WORKAROUND?
It just seems strange that I can publish with Muse to everything else on BC except the Free Partner site.
I suppose there is a technical reason for this, but I thought I'd put it out there to see if there was a solution.
Any thoughts of workarounds?

I need help with this too! Weird that there is no function for this in Muse. Please help Adobe!

Publish from Muse to Free Partner sites?

With Muse you can connect directly to your free or paid websites, but you CANNOT connect directly to the Free Partner Site.
You can use Muse to build the site, export it as html and upload it with a separate FTP program, but you cannot hit "Publish" in Muse and connect to the Free Partner Site.
However, Adobe has an option to UPGRADE your Partner plan to Standard Reseller Option (US $995) or Premium Reseller Option - private label program (US $1,995). I received this information via email after requesting it here: Partner Program FAQs | Adobe Business Catalyst
If you scroll down to "Can I still purchase a Standard or Premium Partnership?" you can request this info through "contact BC support"
Apparently, with either of these upgraded plans, it IS possible to Publish from Muse to the Partner Site.
This was confirmed in two different chat sessions, here's one:
Jason Ott: do you mean...if I'm using the free Partner site it won't work with Muse, but if I'm paying for a Partner site I will be able to see it in Muse?
Gaurav A: Yes. You are correct.
Jason Ott: any plans for being able to use Muse to connect to the Free Partner site in the future?
Gaurav A: No information on this yet. This is related to your Adobe ID and how Muse interacts with it.
My requests are...
CAN WE GET MUSE TO PUBLISH TO A FREE PARTNER SITE?
IF NO, WILL THIS EVER BECOME AN OPTION?
DOES ANYONE HAVE A WORKAROUND?
It just seems strange that I can publish with Muse to everything else on BC except the Free Partner site.
I suppose there is a technical reason for this, but I thought I'd put it out there to see if there was a solution.
Any thoughts of workarounds?

I need help with this too! Weird that there is no function for this in Muse. Please help Adobe!

Can you publish from Muse to current Non-Muse BC site without overwriting whole site?

i have a current BC site, done traditional way with code editor and uploaded and live.
I'd like to publish a single Muse page to the site. If I publish from Muse, select my site's domain, and upload will I overwrite the rest of the site?
Are you able to 'mix' a Muse page and a traditional BC site? Would I publish to folder, take that and FTP to the site; would that be safer?
Just curious.. thanks

I am afraid that as of now you will not be able to publish in a folder on Bc and if you publish from Muse then indeed it will over-write the entire web site.
You can infact, export the html of the web site created via Muse and then FTP it to the BC server. You will also have to transfer the files on which the page is dependant. Safer would be to FTP and not publish to a folder on BC and link it to the web site manually.
Let us know for more clarifications.
- Abhishek Maurya

Captivate 6 rendering issues when publishing flash only

Hello,
I wanted to ask if anybody else is experiencing the same issue as I am experiencing when I publish my captivate 6 projects:
Issue:
Project consists of 46 slides. No advanced actions. Multiple rollover images and text captions are on several slides. software capture
When publishing to a USB or my desktop then previewing I get rendering issues and these vary from parts of the software that I am capturing not appearing at all to my master slide templates disappearing. Whenever this happens I try publishing to flash 10 and ctick the force republish of all slides - sometimes this fixes the problem sometimes it does not. So I try publishing to flash 9 force republish of all slides sometimes this fixes the problem sometimes it does not. It is just so hit and miss I have to publish 4 to 5 times before I finally am successful. So of course this is extremely frustrating when I have to make changes to the project and republish.
Also notice that viewing in web browser has the same issue.
Think I am going to have to go back to captivate 5.5, which is such a shame as I really love some of the new features in 6.
Does anybody have any ideas as to why this may be happening?
I have attached two screen dumps - one where the screen is rendered poorly and the other where I have crossed all of my fingers and toes and republished and the screen has been rendered correctly:
Thanks
Ali

Hello Sankaram,
I am experiencing the same problem as Ali, where my master slide randomly disappears in my published project. I tried the options you listed above. I also deselected "Use Master Slide Background" and "Project Background" on each slide.
Also, I have a button on each slide (next button to move through the slides) and sometimes disappears as well. However, I can still click in that region where it should be visible, and it will progress to the next slide.
Any suggestions?
Thanks,
Jackie

Change Secure Zone Log In detaila

How do i change the log in and password to a secure zone?

The name in the Login Screen is the "Computer Name," and you should be able to change it in System Preferences>Sharing. Since you've already done a secure erase and install, this is not leftover information from your prior use - it presumably came from the registration form you filled out during SetUp Assistant on the first-boot of the new install. There also may also be an Address Book entry with your name and info, also created by SetUp Assistant.
But as mentioned, to comply with the EULA you would have to go back to the original OS, either on this computer or on the one you are keeping at home.
Message was edited by: jsd2

Intermittent issues when publishing FSG Reports to Excel

Hi,
Could you assist me.
Our Client are on 12.1.3 and are having intermittent issues when trying to publish FSG's to Excel. At times it sucessfully works straight away and other times it wont do anything.
They state "When a report is published it will open Excel show some purple/yellow formatting will show but will then quickly revert to a blank spreadsheet and goes no further or completes".
Has this been seen before?
Many Thanks
Matt

Did you customize the existing templates? Please let me know the template name (seeded) which seems to create problem.
Cheers,
ND
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Secure Zone Log In Box issues (when published from Muse)

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