Secured wifi problem

Hi all,
I have just purchased a playbook. I am having a problem with wifi. I am able to access my home wifi just fine. I can also access "open" wifi from the surrounding areas (eg colleges) with full signal. But I am not able to access my college's secured wifi. The school's IT team spent an hour with it, but could not get it to connecto to the school's connection. They tried adding my playbook's MAC address, manually connect etc... nothing works. The signal that my playbook picks up at the college is rather sporadic, too. Sometimes it's 0 bar, sometimes it's full bar, sometimes it's in between. All can happen in a few seconds while I'm standing at one spot. The playbook can't even pick up the signal when I'm standing under the wifi-hot spot router.
Anyone knows what's going on? My playbook does have the latest version of the official OS. I would like to keep my playbook, but I will return it for a refund if this issue can't be resolved.
Thank you very much for your help.

First make sure you've downloaded the 6067 update, then if you turn on the wifi and have it scan for networks, you'll then select the secured network you want to connect to, then you'll have a choice of access, my network uses a password so I enter the password and that profile is saved, so everytime it finds that secured network it connects. You can also connect using the other choices. As for the signal, is there a way you can test the signal strength using another computer to determine if there's just  weak signal? You need signal to connect. One other thing, since you've been trying a bunch of differenct things I would hit the battery symbol, then click on restart and after the PB reboots start over.

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    ~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~
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        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • But wait, there's more... more wifi problems = glad to have my nexus 7

    i work in a wifi zone.  who doesn't.  i used to use my ipad 2 (64gig wifi+3g iOS 6.0.1) all the time here to get things from dropbox or take notes with evernote, or to surf answers to questions posed in meetings.  wonderful tool.  then i updated the OS to 6...
    and now i can't use it for more than a couple of minutes before wifi quits working.
    i get the same spining wheel of death in the settings>wifi that others have complained about.
    i've started carrying my nexus 7 around with the ipad and without failing even a single time the nexus has never had an issue connecting while the ipad sits and spins its wheel of death. 
    and all this can be had for $1,000 with tax.  yea.
    at home my wifi connectivity is much better with the ipad, but still it's worse than it was before the 'update'.  further, if the nexus can connect i expect the 4 times more expensive, from the great minds at apple, ipad to be able to connect also. 
    guess i was wrong. 
    i don't get angry when computers can't do complex things that are relatively new, but wifi isn't new, and i get immensly hacked off when a company breaks a basic functionality of a devise and offers nary a word on a fix. 
    face it folks.  this is just another IT gadget made by just another computer company. 

    iOS 6.1 was just released today. Maybe there's a wifi fix.
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Issues connecting to secure wifi

    I haven't seen this specific problem mentioned. Here is my issue. I can no longer connect to secure wifi connections that request user name/passwords. For example, my husband and I have the same phone (Galaxy S4). Our gym is now offering free wifi but requires you to log in, when my husband connects his phone to the wifi it redirects him to an internet browser to log in; mine does not. My phone just scans for the wifi, says that it is "saved" but will never connect. I had the exact issue at a hotel over the weekend that required a password. This problem seemed to have started a few months ago. I can access open wifi and password accounts that I had set up previous to this problem starting. Any thoughts?

    I haven't been able to enter the information in the first place. It scans, finds the wifi and then marks it as "saved". I never get a browser window to enter user/password. I tried manually going to a browser but that doesn't work either.

  • I want to enter the password for a secure WIFI network on several iphones.  If I do this, can the end users somehow extract the ip address and password for the wifi network from the iphone and use it from a pc (at home, for example)?

    I want to enter the password for a secured wifi network on several iphones.  If I do this, is it possible for the end users to somehow extract the ip address and password information and use it from a pc/laptop/other mobile device.  For security reasons, I don't want them to be able to to this.
    Please advise,
    Thanks.

    If you look at the top left of your screen you will either see a 3G (or 4G if you have AT&T) or you will see the wi-fi symbol.  If you don't see the wi-fi symbol you are connecting to Gmail through your cellular data plan, not via wi-fi.
    To answer your question, it doesn't happen often but when it does the steps I mentioned above will normally resolve it.  Hopefully you won't have any further problem with this.

  • IOS 6 WiFi Problem

    I updated my iPad 2 few days ago with iOS 6 and after the recent update the WiFi stop working properly. It's WiFi only version and now i'm ****** UP, Formatted- Erased All but nothing helped. I'm totally frustrated with this problem. I tried to restore but its 790Mb and it will take 10 hours to download for me and which i'm not going to do. Is there any option or way to get rid of this problem or update ? I want the solution as soon as possible.
    I'm a student and for this my work is stopped.

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Unable to connect to secure Wifi, password input was correct

    I was unable to connect to secure Wifi, i ensured that i entered the correct password, i tried to reset my network setting and reconnect to secure Wifi but still unable to connect. However i can successfully connect to public wifi.

    Hi Charlesjoseph - I struggled for days and tried all the solutions mentioned in various forums before I realised that the password (the WEP key number) is case sensitive. Once I tried it all in capitals it connected no problem. Doh!!

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