Security answers

How can I get my security answers so I can buy music from iTunes?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102834)

Similar Messages

  • I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

    I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.

  • TS2446 itunes will not take my security answers, and when i try to change them it asks me again and it still wont take it, i cant make any purchases. HELP!

    I dont know what to do it wont take my security answers when i answer them correctly, and when i try to change them it askes me for them again and still wont take them, and the worst part is i cant make any purchases. Please help its been going on forever. Btw i just got a new laptop and i synced my iphone with it, and for the First Purchase i have to answer the secutiry questions. See my problem?

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT5312 How do you change the email address used to send security answers?

    How do you change the email used to send the security answers you have forgotten? I have changed the alternative email adress in Name, ID and Email Addresses but this does not change the email address in the Password and Security section.

    Jus what do you want to accomplish? The Apple ID email address is used for variosu thing onthe iPod like:
    - For purchasing media. Srrings.iTunes and App stores. Sing out and sign into anoterh account
    - Settings>iCLoudl for iCloud account
    - Settings>FaceRome for Apple ID and where You can Be Reached At email address
    - Settings>Messages for Send And Receive email address.
    - Maybe for Game Center

  • I want to change the security answers but have noticed the email address is a hotmail one.  I cannot remember the password and frankly it keeps telling me that the account doesn't exists.  So how can I change that to my personnal email?

    I want to change the security answers on my account but have noticed that the email address I listed is a hotmail one which I cannot get into.  How do I change this as I only see an edit button for logging into iTunes but not one where I can change in the security answers.  Thankyou

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94157)

  • I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

    I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

    In this case you won't be able to do that?

  • I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

    I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do I retrieve my security answers to put an iTunes card on a new touch I added to my account?

    I have had a 3rd gen touch for a couple years. I bought my son a new 4th gen and my daughter her own 4th gen touch. I added them to my account and added a $25 iTunes card to my son's. The store is asking my security answers and I have no clue anymore. How do I get these answers?
    Both new 4th gen touches are ready to play but my daughter's says it cannot sync due to a missing disc. What is that about? How do I fix?

    See this similar post.
    https://discussions.apple.com/thread/4205909?tstart=150
     Cheers, Tom

  • HT201303 How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

    How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

    Welcome to the Apple Community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.

  • I forgot the security answers on my iPod Touch 5th generation and it won't let me download anything from iTunes!!

    I forgot the security answers on my Ipod Touch 5th generation and it won't let me downlaod ANYTHING fron itunes and it's REALLY REALLY frustarting!!!!!!!!!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

    I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (91761)

  • HT5622 I want to change my security information so I went to "Manage your Apple ID" but I could not find "Reset your security information" can someone help me to change my security answers. Thanks in advance

    Hello Everyone,
    I want to change my security information so I went to "Manage your Apple ID" but I could not find "Reset your security information" can someone help me to change my security answers.
    Thanks in advance

    call 1-800-275-2273 (1-800-MY-APPLE)

  • I have problem in security answer and my account was locked

    When i try to buy any application i can't buy becuase it's come put ur security answer but always they said incorrect till acount locked and i dont know how to solf the problem now

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (101478)

  • HT2589 i have another account that has money in it already  but i had forgotten my security answers so i created a new account with a recovery email but my money is not added into my new account. how can i recover the money and added to my new account

    i created a new account because i had forgotten my security answers. now the problem is that the money i had in my other account wasnt transffered to my new account, even thou i put in a retreive  email address into my new acount. how can i tranffer the money into my new account?

    You can't transfer a balance from one account to another account, it can only be used on the account that it was originally redeemed onto.
    If on your old account you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address on it then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT2589 I have forgotten my security answers ..how to get them back

    I have forgotten my s security answers please tell me how to get it back

    https://discussions.apple.com/thread/4072454?tstart=0
    From the  More Like This on the right.

  • I forgot my security answer of what is my dream job

    I forgot my security answer what is my dream job ...how do i get it

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (96036)

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