Security breach of itunes account

I needed to answer the security questions when making a purchase. I got them wrong. Went to the page I was directed to and resent security questions. Only problem is this was sent to my ex partners email account. I cannot find how to delete his email account from my account and am now worried that he will have access to my itunes account

Hello alifromluton,
The article linked below provides details for getting in touch with your Account Security team, should you be concerned about the security of your Apple ID.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Allen

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    D

    why was my account disabled?
    Usually it is because of multiple incorrect password entry attempts. Since resetting the password fixed the problem, this would seem to be likely. I can't say with certainty, though.
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    Because Apple does not provide telephone support for the iTunes Store,
    Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach?
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    Regards.

  • HT1920 what if i forgot the  security question on itunes sign in

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            and service.
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    4. Rescue email address and how to reset Apple ID security questions

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    The App Store want allow me to download new apps because I have not set up security questions.But I share an iTunes account with my friend. So if I set up the questions will my friend have to use and answer the same thing?

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    I need to delete my Apple ID on my iPhone 4.  I forgot my psw for my account.  When I answer the security question, the system responds incorrect answer.  I created a new Apple iTunes account but I still unable to delete the old iTunes account.

    AppleFAN7591 wrote:
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    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
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    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
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    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I just created an iCloud email and I want to use that email for my iTunes account as well. I need help suiting the old apple I'd because I do not remember anything associated with that email and I don't know the security questions

    I just created an iCloud email and I want to use that email for my iTunes account as well. I need help switching the old apple ID because I do not remember anything associated with that email and I don't know the security questions or the login for that old email.

    You cannot do that.  The AppleID you used to create the iCloud account is an active primary email address.  The email address you created with the iCloud account is also an active primary email address (all Apple domain email address automatically become AppleIDs as well).  You cannot replace the primary email address on one active AppleID with the primary email address on another, active AppleID.
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  • HT5624 how do I change the security questions on my daughters itunes account. I do not remember adding the questions and they do not make sence to me. can not figure out how to get to her  email account that it is showing for her altern

    I cant seem to be able to change the secutity questions on my minor daughters itunes account. I set the account up but I do not remember adding the security questions and they do not make sense to me. It says that the alternate account it would be sent to is@ me.com but I can not figure our how to get to it to retreive the email to reset the questions. My daughters account may have recently been hacked so I am trying to change all passwords. I changed the itunes account and added another email but I still can not change security questions in case I ever need them.
    <Email Edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    The reset link on an account will only show if there is a rescue email address on it, alternate email addresses are different and not used for resetting them. If she has a rescue email address on her account then steps 1 to 5 half-way down this page will give you a reset link on the account : http://support.apple.com/kb/HT5312
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    If she doesn't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use steps 1 to 7 half-way down the HT5312 link above to add a rescue email address for potential future use

  • Can someone please help me with my security.  For some reason when I go to download from my itunes account, apple is asking me to verify my ID by asking me questions that are simply not relevant to me.  How do I change the questions?

    When I go to download from my iTunes account, it has started to say that I have to verify my ID.  When only last week I was able to download ok.  The questions it asks me are not relevant to me and I need to know how to reset the questions.   For example, it asks who is my favourite teacher?  I am over 50 years old and have not been in a classroom for almost 40 years, so I would not have ever answered a question like that in the first place as I would not know a name of a teacher.  Any clues anyone? 

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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