Security code is invalid. - Cannot Update or Purchase Apps
Same issue as so many others. Again (this happened before but all I had to do was renter my credit card info). I was able to delete account and re-enter in both iTunes or online and it worked but not this time. Either the recent Safari update, iTunes update or iOS 4 killed the ability to use my nextwave Titanium Pre-paid credit card which I was using for over a year and a half with no problem. I was shipped a new card a few months ago, but up until yesterday, it was working absolutely fine for updates and purchases on the iTunes Music Store in Canada, even with a new security code. As it stands I can't update any of my apps now and no changing of the credit card through either iTunes, Apple.ca, or the iPhone seems to allow my security code.
After speaking with Apple Canada Tech this morning, it appears to be an issue with prepaid cards. However, I do not use another credit card, and it has worked just fine prior to updates. I shouldn't have to pick up a prepaid iTunes card just to perform updates on my apps, especially when all was fine prior to the iTunes, iOS, or Safari updates. Easily 3 hours wasted trying to get this resolved so far.
Incredibly frustrating especially to a long-time Apple product user (over 20 years). I'm going to stop trusting updates again and hold off doing any since there never seems to be enough people/time allocated to the bug testing departments to fix these issues. Please Apple, let's get these things fixed before the product's release. You're killing the excitement of new releases and updates again.
Also: when the iPhone brings up the first dialog box that says you must tap 'OK' to sign in, and the dialog button actually says 'Continue', perhaps they should be the same word to show some consistency.
Just thought I'd try reentering my prepaid credit card info again using all of the various ways (iTunes, Apple.ca/Store, iPhone, and MobileMe) and of course nothing worked. Still an invalid security code or even invalid number. Of course, no response from Apple on here and the phone support tells me to try a pre-paid iTunes card. Isn't that tantamount to bait-and-switch when my original credit card worked in the first place? And what if I don't have a budget for that?
It's clear that these credit card issues are affecting a large number of users as Google searches turn up plenty of forum postings about these topics, not only on Apple's boards but other web forums. If there was at least some acknowledgment of the problems and an attempt to fix them, or some kind of iTunes store credit given in the meantime, it would go a long way to building goodwill among your client base.
As an Apple user of over 20 years, I have never seen as many bugs as I have in the last few years. In my humble opinion, while these forums are an excellent start, clearly they are not monitored enough and there is not enough done to correct these problems.
My iPhone 3G is now not only running incredibly slow thanks to iOS 4, but I still cannot update apps - even the free ones - which may solve some of the slow software issues and crashes. Sure, purchasing can be done with a prepaid iTunes card, but that's a practice one shouldn't have to resort to when your original card worked in the first place.
Very frustrated with this great company. You are capable of much better.
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Change to Canadian App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
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Thank youHere's a little more information from a previous post:
iTunes Store content is country specific. When you change countries, you no longer receive app update notifications on your iOS device or in iTunes for the apps you purchased in your original country, nor do those Apps appear on your new country's Purchased page.
However, you will still be able to download those applications again for free if they are present on your new country's store (even if they are updated).You will not be charged and the download will not appear on your Purchased page. If a previously purchased app is not available in your new country, you will not be able to download it again.
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Itunes keeps telling me my security code is invalid when trying to download apps?
Is there a way to fix this?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums. Give those forums as search; the question of invalid security codes has been raised a number of times.
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Help please: cannot update or purchase apps
Greetings,
I occasionally cannot update apps on my iPad - free or not free. I can never purchase new apps, free or not, and sometimes it won't let me update free apps.
I get an error message saying:
UNABLE TO PURCHASE
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This has been happening for a few weeks. I've changed/updated credit card info, refreshed everything, restarted numerous times.
Thanks
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Version 7.0.4 911B554a)Nope - It thought it might be my slow internet connection in my new apartment, but when I went into work where it's fast, some downloaded, but a few others wouldn't. So now I'm even more confused. Sorry.
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I woke up one morning and my i phone had a message for me: "your account is disabled due to security reasons". I follow the instructions to establish a new ID and password. It was confirmed on the i Phone, but when I try to download apps. or get updates it will not accept my ID/password which I have reset half a dozen times already.
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Security code is invalid..already updated it. What do I do??
need to update apps in app store - keep getting message that I need to log in to billing info - says my security code is invalid. Updated it on phone and thru i-tunes in computer - still getting same message. Please help with solution...thanks
Hi dnsmom,
Here are a couple of links from a previous thread that may help:
Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store
Hope this helps!
Cheers,
GB -
HT201303 cannot purchase cause it says that my security code is invalid?
Trying to purchase a product but it says that my security code is invalid
HT4232 cannot purchase cause it says that my security code is invalid?
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When I download new app, it show me I need to view my billing account, and I type it , but is show me security code is invalid, I chick my card and I m sure it s currect, now I can not update app and unable to get new one, so terrible.
Yuhao-
The security code could be correct but the credit card number is wrong. Be sure you did not transpose digits of your credit card number.
Fred -
when i try to change my old card info to my new card info i am told that my security code is invalid how come?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I don't know wha to do. When I try to get apps (even free) or music on iTunes (even with my gift card), a notice pops up saying there was a problem with a previous billing purchase, then it takes me to my card info and address and no matter what it always tells me my security code is invalid. I've gone through 3 cards (all worked to purchase items from a store or anything) and I've even updated my phone when i was told that I had to do that before I could download anything. I can't figure out what the problem is. PLEASE SOMEONE HELP!!
From iTunes menu Bar, Store > View Account > Edit "Payment Type" under "Apple ID summary"
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I've been trying to update my apps but it keeps asking for my billing info so i retype everything and it keeps saying my security code is invalid when i know its not. It is same card they had on file before and the same security code but now it wont take it and i cant update anything. HELP!
If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank. -
IM TRYIN TO UPDATE MY APPS, AND IT KEEPS TELLING ME MY SECURITY CODE IS INVALID. HOW CAN I UPDATE MY CREDIT CARD INFORMATION?
1. Stop SHOUTING at us.
2. Settings > Store > tap ID > Sign Out > Sign in with correct info. -
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If the App Store doesn't recognize your password, you should try to log into iTunes on your PC and make sure your password still works. If it doen't work there you may have been hacked and you will need to get in touch with Apple directly.
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