Security code - Nokia 206 Dual SIM

Hello,
I'm having trouble with my Nokia 206 Dual SIM mobile.
My kid changed the security code, and now she can't remember what it is.  I've searched the manual, support sections and forums, but most of the solutions I can find suggest taking the phone to a Nokia Care Centre.  Unfortunately, I have no idea where to find one of these near Brisbane.  
Another suggested option is to send it by post to Nokia Care Direct, but this seems ridiculously unnecessary for what should be a simple passcode reset, not to mention expensive.
I've already taken it to a Telstra store, a Virgin store and a mobile repair store, but all were left scratching their heads.
In the case of a forgotten iPhone passcode it's easy enough to restore the device, so I'm sure that I must just be missing something glaringly obvious.  I don't mind losing my data, but I can't even figure out how to perform a factory reset.
Any help to regain control of my phone will be greatly appreciated.
Cheers,
Raj
Solved!
Go to Solution.

Hi Dveterant_1,
Welcome to the Microsoft Mobile Community.
Are you trying to reset the phone, but you can't as it's asking for a security code? Or are you unable to access your Asha 206 as it's asking for a security code? In case you've missed @singhnsk's post, the only way to have it fix is to reinstall (flash) its software in Care Points. See: FAQ - I have forgotten the security code for my Asha.
Note: After flashing, all the personal data (contacts, calendar data, etc.) in the phone may be deleted. BTW, the link is intended for the United Arab Emirates. You can visit your local support page for future reference. See below link: 
• Local support
Hope this helps.

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