Security deposit towards bill?

I had to put $400 forward as a security deposit when I bought my phone and plan. Currently, I've run into a bit of a financial hardship, and while I don't want to terminate, is it possible to put that security deposit towards my bill?

@chrisrvin
I do understand the need to save when caught in a financial hardship! The security deposit is held during the first year of service, and is reviewed for release at the end of the first year. It cannot be applied to the account as a payment. However, we can look into other cost saving options for you.
Have you had a chance to run an Account Analysis http://bit.ly/17qD2sj on My Verizon to see where you may be able to save? Also, if your account is past due, you can reach out to our Customer Financial Service Team for possible payment arrangements. They can be reached at (Toll Free) 866-266-1445. I don't want you to have to resort to terminating your service!
AnthonyTa_VZW
Please follow us on Twitter @VZWSupport

Similar Messages

Security Deposit in Final Billing

Hello Friends,
I have a small problem.
Here the security deposit is getting released and adjusted in the final billing.
But now they dont want the Security Deposit to be released.The adjustment part can be controlled but how can we control the releasing part because if it get released during invoicing the person who is doing final billing his name appears as the person who has released the security deposit.
How can we stop that.
Regards,
Charvi

Charvi:
Event R401 controls deposit release during invoicing. You can provide a custom function for that event to preclude release. Also, posting area 0800 can be used - in this case i believe you should set the CW value to 9999 and no deposits can be released during invoicing.
regards,
bill.

How can Cash security deposit become "real" in billing?

Hi gurus,
I am searching for a solution that let cash security deposit become "real" after billing.
I use FI-CA event R401 in which I set field XGUMB_401 = 'X' on FI-CA document relative to cash security deposit. This item is statistic (DFKKOP-STAKZ = 'H').
After bill has been created, cash security deposity is displayed as follows in transaction FPSEC3: there is a trash can icon near FI-CA statistic document and a new fi-ca document appears in the list. This new document is the clearing document for first statistic document, but it is still statistic. (see attached image).
Furthermore, it is not possible to reverse bill because of this new statistic document that is also clearing document for the first.
I want this new document to be "real", not still statistic.
Can someone please tell me if there is another event or something I can modify by customizing that let me achieve my goal?

Hi gurus,
I am searching for a solution that let cash security deposit become "real" after billing.
I use FI-CA event R401 in which I set field XGUMB_401 = 'X' on FI-CA document relative to cash security deposit. This item is statistic (DFKKOP-STAKZ = 'H').
After bill has been created, cash security deposity is displayed as follows in transaction FPSEC3: there is a trash can icon near FI-CA statistic document and a new fi-ca document appears in the list. This new document is the clearing document for first statistic document, but it is still statistic. (see attached image).
Furthermore, it is not possible to reverse bill because of this new statistic document that is also clearing document for the first.
I want this new document to be "real", not still statistic.
Can someone please tell me if there is another event or something I can modify by customizing that let me achieve my goal?

Return date of Security Deposit blank on move out bill

Dear All,
When a move out is done on a contract account, if no final bill is issued, the security deposit is released and the return date of the security deposit is filled with the move out date. Else if a final invoice is issued, the the security deposit is released but the return date remains blank.
Is there some special configuration to be done so that the return date is populated in both cases.
I am actually working on a statistics report for security deposits, FPD1 gives only summary and FPD2 is limited by BP or Contract Account. No dates or status available to restrict the search.
Thanks and Regards
Malini

Note 1089152 corrects this problem

Restrict security deposit release during final bill

Hello,
As per our business requirement security deposit need not to be adjusted
with final bill. We have done the configuration as per following
screen shot.But security deposit still get adjusted during final bill
generation , please specify this configuration is correct or any
other configuration is required to achieve this requirement.
Configuration path:
SPRO->SAP utilities->Invoicing->Invoice Processing->Item selection in account maintenance/Define sub-item
And done the changes in both clearing type R42 & R43 as per below image

Hi,
You should check the configuration in Open Item Management for "Specifications for Invoicing".
Make sure the Clearing Variant that is used doesn't have any explicit Clearing sequence for Main/Sub 0020/0010.
If theres no such explicit configuration, make an ABAP change in the FI-CA Event ISU_EVENT_R401 to explicitly exclude the held Security Deposit . Heres the documentation for this event:
ISU_EVENT_R401
Short Text
Event R401:Select CA Items for Account Maintenance/Credit Transfer Posting
Functionality
Event R401 in IS-U invoicing selects the open items for account maintenance and transfer posting of credit. It is started in invoicing before the account maintenance modules are called.
Tasks
1. Selection (or preselection) of open items for account maintenance.
The open items made available in this function module are already made available in field XAKTP_401 (table TY_R401_FKKCL) with a propsal in accordance with the entries in table TE514 table TY_R401_FKKCL. You can overwrite this proposal.
2. Activation of open items for transfer posting in credit/receivable consumption billing.
This enables, for example, items with a clearing restriction in invoicing to be repaid. The items made available in this function module already have a proposal in field XGUMB_401. This proposal is based on the specifications in table TE529 and can be overwritten.
3. Deactivation of a statistical receivable without subsequent posting.
If you set the indicator XCLON_401, a statistical receivable can be cleared without subsequent posting, so that it is not longer requested. The items made available in this function module already have a proposal in the field XCLON_401 based on the specifications in table TE529. You can overwrite this proposal.
Example
1. In periodic invoicing the cash security deposit payments are to be released for settlement after a given period. If this period has not expired, you must set the indicator XAKTP_401 = ' ' in the relevant item.
2. In periodic invoicing the cash security deposit payments are to be repaid after a given period (if applicable, the credit remaining after settlement). In this case you must set the indicator XGUMB_401 = 'X' in the relevant item. If the credit is not to be reposted, you leave this indicator blank.
3. In final invoicing the open request for a cash security deposit is to be deactivated (cleared without subsequent posting). In this case you must set the indicator XCLON_401 = 'X' in the relevant item.
Further information
Programming Restrictions
To avoid jeopardizing the consistency of the system, note that you may not use the following language elements in events:
COMMIT WORK
ROLLBACK WORK
CALL FUNCTION 'DEQUEUE ALL'
Delete all locks that you have not set yourself.
Parameters
X_VERART
X_BLDAT
X_BUDAT
X_BUPA
X_FKKVKP
X_SIMU
X_INVOICE_UNIT
YWA_CHG_SERVICE_OBJ
TY_R401_FKKCL
T_CONTRCL

Downpayment Request and Security Deposit

Hi Experts,
My scenario is to create a downpayment request, make a payment and it should get cleared with the actual receivables.I created a Down payment request through Manual posting.Did the payment for the same. But during my final bill it doesnt get cleared with my actual receivables. I have done the required configuration for Down payments in posting area 1010 with 3000/0010 alongwith clearing restriction '5' and also maiantained them in SAP Utilities -> Invoice Processing -> Item Selection in Account Maintainence as well as Bill printout but unable to acheive the same.
Moreover, I checked my Security deposit also. It is getting cleared but still remaining as a down payment item. Event R401 is also active.
Any help would be appreciated.
Thanks in anticipation.
Richa Tyagi

Hi,
Also check the Clearing configuring for invoicing has the Account Maintenance Clearing Variant defined:
Contract Accounts Receivable and Payable ->Basic Functions ->Open Item Management.->Clearing Control->Define Specifications for Clearing Types->Define Specifications for IS-U Invoicing
Ensure that the Final Billing Clearing Types R42 and R43 are assigned the Account Maintenance Clearing Variant.
In addtion, extend the Interval Days in Item Selection in Invoicing to be 999 days. While Due dates should not matter for credits, some functionality respects the due date.
If all this fails, make sure your Event R401 is not bypassing any standard logic that is contained with the IS-U standard Event ISU_EVENT_R401.
Also, make sure that your account is not a multi-contract account. There are dependencies during Move-out/Final bill for Security Deposits the Release can occur only if all contracts are moved out.
Regards,
Ivor M.

Security deposit issue: customer service saying it is never possible to get it back

To anyone who might be able to straighten things out here,
first of all, I am not asking for a security deposit back right away. I was just asking for a possibility of getting my security deposit back and on which condition I can get it back. However, when I called up (800)-922-0204 and spoke with counselor after waiting half-an-hour, she told me I am unable to get security deposit back at all since it is non-refundable to anyone. I questioned her why is it called a deposit in such case, and she kept on insisting that security deposit is something I pay in the beginning to open up an account and it cannot be returned at all. I was puzzled since the guy at the retailer shop and he told me I can probably get the deposit back at some time later and check the estimated date to get the deposit back if I called the number specified above and talked to a counselor.
So I checked up the answers posted up in this forum and figured out that indeed security deposit is returned after certain criteria is met. I was really irritated and upset, but that's something I have to deal with, so I'll pass on that. Following are my conditions on Verizon account and I hope someone can tell me when I can possibly get the deposit back and/or where I can get such info.:
I first opened up my account in Verizon 4 years ago with $400 deposit (Aug. 2014). Then, as a Korean male, I had to go back to my country to serve in military service that I had my account suspended for about 3 consecutive years. (Thanks to the Verizon retailer who helped me out at Oakdale Mall.) The first condition to get the security deposit back was "to have 12 consecutive monthly bills paid without delay (No suspensions while doing so)" and I know it was not done since I suspended my account at around 10th month (June 5th, 2011). I re-activated my account with a different phone and a plan on Aug. 30th, 2014 and the guy at the Verizon service center in Vestal, NY told me to check when I can possibly get my security deposit back.
Sorry to leave such a long message here but I guess I am not good at summarizing things here. Please take the pain and help this poor kid out.
Thanks to y'all who reads it & leaves a possible answer to my question.

First of all, I assume you have a misprint and you opened your account ~4 years ago in August of 2010, not 2014(1 month ago).
Next, it appears you had your account suspended for 3 years after completing only 10 months of service and have recently re-activated the account.
If the above information is correct in your case, I would assume you will get your deposit back 12 months after reactivating your account without any further suspensions and/or late payments. So I would guess you will be eligible to get your deposit back in August, 2015.

Security deposit - Setting restriction automatically after payment

Hello,
After Iu2019ve created a security deposit (FPSEC1) and paid it for example with the cash desk. What I understand is that before you can release the security deposit you first have to u201Clocku201D the deposit using FPSEC2. This sets the restriction (DFKKOP-AUGST) to 2.
Is there a way to set this restriction automatically so you donu2019t first have to go back to the FPSEC2 to set the lock. Or with a batch program oru2026u2026
Could you please help me out here??
Thanks a lot,
Lukas Molenaar

Lukas:
It is not clear what you are looking for. Standard functionality exists as follows: A deposit is created - the payment of the deposit automatically restricts the payment with value '2'. THis prevents the payment from being used to clear other receivables. This restriction is in place until the deposit is released. There is standard release functionality with ISU when the customer moves out, or when the customer has met certain good payment requirements. Those do not require any user interaction. Additionally, user can access the security deposit in change mode (FPSEC2) and release it manually.
After release by any technique, the restriction is removed from the payment document which enables it to clear open recievables OR to be paid back to the customer.
regards,
bill.

Security Deposit $400

I've been in contract with verizon about a year or so.
I'm wondering how am I going to get security deposit and what kind of form does it come through. Does it come through mail?
Is that the only way to get it? If mail was returned because I was out of country, am I losing the deposit?
I hope they can tell me when can I get the deposit back:(

You should get it in the form of a check. Also you only get it back after a year if you've paid your bill in full and on time every month. If not it'll be another 3 months

Security deposit transfer during move-in

Hi All,
My requirement is to transfer security deposit automatically during move-in/move -out from EC60.I can transfer the same from FP40 , but I want to transfer this automatically through EC60.
In move-in control parameter , I have already set the automatic transfer of SD in configuration.What else I need to do for this?
Also before transfer through FP40 , I need to release the same and the SD will be transferred to new contract account without any restriction.If I want to place the restriction again, what I need to do?

Banasri:
using the move control parameters, you will be able to control the deposit transfer automatically when the move in/out occurs. The contract on the original deposit (request and/or payment) will be updated to the new contract.
regards,
bill.

Security Deposit Refund after one year

I have paid every phone bill for the past 11 months and I am wondering when I am eligible to have my security deposit returned. I have had no luck with other inquiries I have made regarding this deposit in the past.

Hi Brandon,
I appreciate your inquiry about the security deposit. In order to be eligible to receive a security deposit refund in full, the account must meet several criteria:
• 350 days of active service (the 350 days begins from the point of activation, not from the time the security deposit is applied to the account).
• No suspensions due to non-payment.
• 12 consecutive months of timely, uninterrupted service.
• No payments returned from bank
Account balance current (no more than 30 days past due).
• No related account delinquent or written off requiring payment.
If the account remains active after one year of service, the security deposit will be automatically refunded within 1 - 2 billing cycles.
EdW_VZW
VZW Support
Follow us on Twitter @VZWSupport

Security Deposit - Horrible Costumer service

Let me tell about my horrible story in with verizon Service.
I have taken verizon triple play two year plan and cancelled my service within 1 month of satisfaction period and it has been two months and i have not recieved my security deposit i have paid. i have been contacting the costumer service departments and been transferred one to other departments from months on and nothing has happend.
Did anyone faced the similar issues?

Hello oneselfdenied-
I apologize for the lateness of this reply; we have been extremely backlogged through the holidays and are trying to get caught up. I can certainly understand your frustration at being on hold with our Destin, FL store for so long, only to be hung up on. Once is bad enough, but for it to happen a second time would certainly have my blood boiling.
While the stores can definitely be extremely busy at times, we do expect our stores to make every effort to answer their phones in a timely manner. I sincerely apologize that this was not your experience and I will be providing this feedback to the stores upper management for their review.
If I may make a suggestion for the future, you do also have the option to check BestBuy.com for product availability at a specific store and may even be able to place an order for in-store pickup to ensure that you have it ready to go for you when you get to the store. This may help you avoid some of this potential frustration with any future items you wish to check the availability on in our stores.
I hope that this helps and thanks for posting!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Security deposit return date

Hello everyone,
I would like to know that in security deposit what is the relation between start date date and return date and also how return date is moved accordingly with start date ?
Can any one guide me on these queries..??
Best Regards,
Shruti

Shruti:
The start date for a cash security is initialy populated at creation but is updated at time of payment (this setting can be turned off in configuration). This field is meant to identify the date at which the deposit was received.
The return date is also populated at creation. Posting area 0800 controls the default value for the return date population. The return date, having been set, can now be used in automatic deposit monitoring to determine when a deposit might be released/returned to the customer.
regards,
bill.

Security Deposit - Refund time changed?

Good afternoon,
I just got off the phone with a Verizon representative and I was told my security deposit will not be refunded until next year in January? This is unacceptable, and I want to know who I can call or speak with to get this settled. When I took this plan from my moms account to take the bill off her hands in January of 2014 the woman I spoke with told me I had to pay a $400 non-negotiable security deposit, even though I have been with Verizon Wireless on this very same phone number since I was in 6th grade, mind you I'm now 21. She told me this would be refunded as long as I stay true to my bill and pay my bill on time for the next 6 months, that it would be refunded to me in 6 months. Being that I'm 21 $400 is a serious amount of cash for someone barely getting by and just moving out, and I did this all because I wanted to help my mom out and take the bill under my own name. I want my refund back, this is month is supposed to be the 6th month deadline for when my deposit is refunded. If you have phone logs you can check I welcome you to do so, as you WILL find out I was told that I was getting my deposit back in 6th months. This is completely unacceptable and I feel like I've been lied to. I was banking on this deposit coming back so that I could purchase a vehicle to get back and forth to work, and now that is apparently out the window? Who do I need to speak to so we can resolve this issue. Who do I call? Contact? The billing line straight up told me it won't be available until January of 2015, that is well beyond 6 months.
Thank you in advance for any advise you can spare,
Kenneth

Verizon Wireless Customer Support
It's certainly not ok for you to be told anything except for the correct information
YES! It is CERTAINLY NOT OK for us to be told anything except for the CORRECT INFORMATION!
I guess you guys should revisit your spiel when new accounts are being opened.
Like Kenneth, I was also told that I will get my security deposit after 6months, but when I read the T&C, I saw that it will be refunded after one year. I wish I recorded my conversation with your agent when I was opening my account back then. It will be a good case. Anyway, rules are rules and we have to follow what it is written on the T&C.
I hope Verzion will look into it and look into the spiel that your agents are using.

Security Deposit Check

I activated my service in Feb 2013, and had to pay security deposit of $400, since I'm a student. And since I'm a student, my dad is paying bills for me. After 1 year, just today, I received a check from Verizon that said "security deposit refund." The problem is that the check is in my dad's name, and it is void 6 months later. My dad is abroad and is going to visit me at September. I can't do anything with this check. Is there any way of getting refund in other method?

Nope. Take it to your dad's bank. They shouldn't have an issue with you depositing a check with his name on it in his account. Then call your dad and have him send you the money.

Security deposit towards bill?

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