Security e-mail sent to the wrong email

I originally created an apple profile with a hotmail account, but after it was hacked, I changed it gmail. The gmail address is shown as my primary and only e-mail address in appleid. I recently got a new phone and I was trying to purchase apps on it, but apple wants to verify my identity. Now my security question answers are all wrong, and when I try to update them, apple wants to send the security e-mail to a hotmail address.
How do I get them to send it to the gmail address.

You won't be able to change the rescue email address that you put on your account until you can answer your questions - and you won't be able to set it to be the same as any other email address that is on the account, it has to be a different address. You will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then view and/or change your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

Similar Messages

HT5622 I changed my Apple password and I get the information at the wrong email address. The correct email shows in my Apple account. Why is the mail going to the wrong email? How do I fix it?

I changed my Apple password and I get the information back at the wrong email address. My email address is right under my Apple ID. How do I get this corrected?

AWDunams wrote:
Okay so I associate the e-mail address as the apple ID and that seems to be a wrong assumption. I did go to my Apple ID and changes the e-mail address and the password but for the same and only Apple account I have ...
That is good. In that case, your one and only account has not changed, just the login credentials you use for it. All your previous purchases will remain associated with that account, and the new login.
In essence, an AppleID is an email, but it has two parts. One is the login email address and password everyone traditionally thinks of as an AppleID. But that in turn is linked to an account with Apple. As long as you use the manage Apple ID portal to just change the email address and/or password for your exisiting AppleID, then the internal account tracks along with those changes as well.
However, on your iOS devices, you will need to log out and then log back in with the new login credentials:
settings -> iTunes & App Stores - tap your AppleID, and choose log out. Then log back in with the new email address and new password.

Email being sent using the wrong email account

I have two email accounts set up on my phone. Every time I send a new email or reply to an email it automatically sends it out using an old email address that I not longer use. Is there a way to stop this from happening?

check under your outgoing servers section if there's still an outgoing server set to live or hotmail...
i bet your primary servers for both email accounts are configured incorrectly and the live one is not.

How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.

How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.

You should probably contact Apple support.

My mom typed in the wrong email addy and now her mail is locked. It states that there is mail in her outbox but won't let me get to it. any suggestions? Thanks

My Mom typed in the wrong email address and now her mail is locked. It states that it can't be sent because the server rejected one of the recipient's addresses. The message has been placed in your Outbox. Now when I go to the outbox I can not access it. It is like it's locked. She has and IPad version 1. Any help would be appreciated.

This may be of help.
http://apple-ipad-tablet-help.blogspot.com/2011/08/ipad-2-email-address-rejected -by-server.html
If you can't use the mail app now - if it is frozen - quit the app and restart the iPad.
Go to the home screen first by tapping the home button. Quit/close mail by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down onthe mail app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that doesnt help try resetting the iPad. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Mail (Mavericks) replies with the wrong email address

Currently using Mavericks, 10.9.5, on my MacBook Pro (15", early 2011 version), and the default Mail app.
I belong to a fair number of email discussion groups, most specifically with Yahoo! Groups, and I've set up a specific account and email address for use with that service. I also have currently setup several other email addresses within Mail, all seven of them are POP3 accounts.
Yahoo! requires me to send email to the group from the address that is registered, but Mail doesn't use the correct email address as the default when I reply to the posts despite the fact that the original message was sent to the correct account. Mail uses the email address from the account that's at the top of the Inbox listing for the address, not the one I want used. I usually find out that messages sent were on the incorrect address when I get the bounce back from Yahoo! indicating I sent from the wrong address. Digging through the sent items, setting the address correctly and resending fixes the original fault, but my iPhone (all versions of iOS 6, 7 and 8) replies correctly, but Mavericks Mail does not.
Has anyone else had this happen to them, and was the upgrade to Yosemite the fix? Or is it still broken there?
TIA,
Jon

Open Mail preferences and select the Composing tab. Check the Send New Messages From box and see what is selected. Either select an account to send from as default or select Account of selected mailbox.
Also open the Accounts tab and check the outgoing server for the account. Be sure you have the correct SMTP server set for that account and check the box to use only that server for that account. Do the same for all accounts making sure you have the correct server for each account. If there is a problem with that server, you will get a pop up asking to select a different server in the event of a failure. Otherwise, if that box is not checked, it will just select another server if there is a problem with the one for that account. That could be your problem.
Send a test message to verify that. You can also reorder the mailboxes under the inbox by dragging each to the order you want. Depending on the settings in preferences, either the highlighted account will be the sending account or the default address you set in the list. Replies should always come from the address that was sent too.

I am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?

i am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

I forgot my apple id security question and i typo a wrong email to reset the question !

I forgot my apple id security question and i typo a wrong email to reset the question !

me too can someone pls help

I am trying to receive my security questions but iTunes keeps sending it to the wrong email, I have the email setup on Apple ID.

I am trying to receive my security question but iTunes keeps sending it to the wrong email, I have the right email on the settings and Apple ID

I did it before ios7 and it wasn't a problem but now it is:/

I installed Mountain Lion so that I could sync my notes with my iPhone that already syncs notes with a specific email address I use for school, but during the install it automatically set up Notes to sync w the wrong email addy. How can I fix it?

I installed Mountain Lion so that I could sync my notes with my iPhone that already syncs notes with a specific email address I use for school, but during the install it automatically set up Notes to sync w the wrong email addy. It looked in Mail, which had 5 email accounts set up in it, and for some reason picked the only one that I no longer use because it is for a school that I no longer attend. How can I fix it so that it syncs with the correct email account for notes and calendar? There don't seem to be any settings available other than to check if you want to use the basic features. It also said during the set up that it was setting up 'find my mac' but if I look on the iCloud website there is nothing showing there for finding my mac.
At this point I feel like I wasted my money paying for this supposed upgrade. I got nothing for it but frustration. It even automatically set my security settings to allow only downloads from the Mac store so the first time I went to download something I had to stop what I was doing and go correct settings first. I feel like there should be a security setting to block downloads from the Mac store so I don't accidentally end up clicking the wrong thing and being charged.

iCloud isn't syncing them on your phone. You simply added the email account to your phone and enabled calendar and notes syncing with the email provider, and the calendar and notes appear in the calendar and notes apps on your phone. You can do this with Gmail, Yahoo and other IMAP account. iCloud email is just another IMAP account, but syncs notes with Apple's iCloud server just as Gmail syncs notes and calendars with Google's server.
iCloud didnt' set up a non-iCloud account on your Mac. When you check Mail in System Preferences>iCloud, it only creates an iCloud email account. You can also add other email accounts to your Mac by going to System Preferences>Mail,Contacts,Calendars and clicking on the "+" sign on the bottom of the left sidebar. If you added these other email accounts to your Mac before you upgraded to Mountain Lion, these were simply maintained on your Mac after you upgraded.

I tried creating a new apple id and mistakenly typed a wrong Email address which might be someone else's,my bank acc info has also been recorded, nd now a verification Email has been sent to that wrong Email address.I want to revert it.need help pls

I tried creating a new apple id and typed a wrong Email address which might be someone else's,my bank acc info has also been recorded, nd now a verification Email has been sent to that wrong Email address.I want to revert it.need help pls

Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to http://www.apple.com/support/appleid/
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)
4. Choose, No Thanks, Continue
5. Choose the best method for you for contacting Apple

How do I change my user name in syn? I typed in the wrong email address. And I cancelled syn thinking this may work but no luck.

How do I change my user name in syn? I typed in the wrong email address. And I cancelled syn thinking this may work but no luck.

You have to clear saved password for this page:
# Open you login page (where you have to enter username and password).
# Right click on page and select '''Page Info''' form context menu.
# On last tab ('''Security''') there is '''View saved passwords''' button, click it and delete all saved passwords for this page.
# Also clear all related cookies (just in case) there is button for this next to first one.

Wrong email for new ID verification email, how can I log in to change the wrong email?

Just changed my Apple ID but after I was done I realized the email I used as my ID is wrong. Now when I try to sign into iTunes I am being asked to verify the new ID using the verification email sent to the new email, problem being that that new email is wrong and I can't access it. How can I log back into my account to change that email? Help please.

Did you get an answer to this? i have a new email and I can't verify the old one as it is blocked so can't log into it. Any help will be appreciated.... thanks

I put in the wrong email when creating my apple id. I changed my id on my laptop but my ipad has my old (wrong) email addrss and a password that wont let me sign in

I just got my new I pad, entered all of my information.. after confirmingm y account I realized I had put in the wrong email address. I went on my laptop to change my apple id address, then went to my ipad to purchase an app and it still had my old(incrrect) email address. I typed in the password anyway and it would not let me sign in. I only gave it one password so I don't know why it is saying my password is incorrect. Anywho, THis ipad is a pain in the ***. NEver had a mac before and already its a pain in the ***. I have read a couple of threads that are not really helpful. I read one thread on this site that showed a lady with my similiar issue and she did not get the answer she was looking for. Can some one help me so I can change the apple I.D. on my ipad. The apple I.D. on my computer lets me sign in but not on my ipad; go figure. Good job apple. please help.

i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating. I have been asking and no one knows what to do.

On messages i put on my email adress to sign in. then it gives me unable to verify adress. an email with a verification link has been sent to the above email adress. what do i do?

I am so angry at messages because when i am trying to sign in, they want my email adress. when i put my email adress it says unable to verify adress. an email with a verification link has been sent to the above email adress. I did that like over a billon times and i am so desprate to talk with my friends. please please help this is really troubling me. i even tried to put in my apple id and still didn't work all it said check mail but i delete it. plz plz help

The message you go says that Apple sent to the email account you used an email to verify your email account. You have to open up that email message and then click on the link inside to complete verifying the email address.

Security e-mail sent to the wrong email

Similar Messages

Maybe you are looking for