Security info error

I can't download anything from the app store!!! It asks me to make my account more secure by answering security questions. I answer them, and I receive an error, and they can't save my changes!!!! I'm so frustrated! The error says, "an error occured, we couldn't save your changes". It doesn't say what the error is. I've tried this SEVERAL times, and it's the same result each time!

Figured it out. He had entered a different birth year. REALLY? ugh!

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TS1424 SECURITY INFO - ERROR

When I purchase any item onto ipad or ipod, itunes askes for ID and p/w which is done, then it take me through the security clearance, set questions and you provide the anser. However at this stage the message - an erro occurred, we couldn't save your changes ????? My download is then cancelled. Can find a solution. Can anyone help. Kind regards

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

Security Info Error Message

My son's iPod won't let him past a three secuirty questions to download an App. I filled in all the required questions and it keeps coming back with "An error has occurred. We could not save your changes."
I can't seem to find a resolution in the discussions. HELP!
I have NOT updated this to the new iOS.

Figured it out. He had entered a different birth year. REALLY? ugh!

HT1711 Why do I get Security Info questions at purchase? then get an error occured. we coudln't save your changes

I try to purchase, put in id and password, buy,then prompted at Security Info page - asked to provide answers to security questions (never asked before), answer questions and get "an error occured. We coul not save your changes." I cannot continue with purchase. If I was asked these questions before and answers are located somewhere - where might I find them?

Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?

Trying to purchase an app on the ipod after the upgrade. Asking for security info, but after we answer the questions, we get "an error occured. We couldn't save your changes" on security info screen. HELP!

Trying to purchase an app on the ipod after the upgrade to 5.1.1. Asking for security info, but after we answer the questions, we get "An error occured. We couldn't save your changes" on security info screen. HELP!

Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?

Window 8.1 update & invalid security certificate errors

I set up my new PC 2 days ago running Windows 8.1. I was able to visit all websites, including secure ones, w/no issues via Firefox. Last night, suddenly I was unable to access many secure websites. These include Google (Gmail) & Ilines (email). Here is a copy of the Google error:
"mail.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)"
There is no button to bypass, as I have seen in the past. I tried deleting cert8.db which didn't resolve anything. I have also tried adding exceptions which also don't resolve the issue.
I searched support & found the link for the MS document (link below) indicating that FF & Windows Family Safety certificates are not playing nice.
http://support.microsoft.com/kb/2965142/en-us#appliesto
I tried to follow the guide, but when I get to step 6, there is no Microsoft Family Safety Certificate in the Trusted Root Certificates Authorities to export. For reference, I do not specifically have Family Safety enabled & am running my PC as admin, no other users. I personally have no use for this but it is my understanding that it cannot be uninstalled, either.
I have spent hours researching & making adjustments to different settings to no avail. It is frustrating enough setting up a new PC & transferring info w/out this extra hassle. Does anyone have any other suggestions? FF is my preferred browser, but if this can't be resolved I will need to use something else so that I can access these important websites.

Thanks for the feedback cor-el. Here are the results:
1. Installed Kaspersky certificate per link= no change
2. Turned off Kaspersky= able to log in to Gmail but not the other secure sites I am having probs with
3. Booted in Safe Networking mode= able to log in to Gmail but not the other secure sites. Same blocking errors on Gmail, etc when returned to reg mode.
Just FYI, I get 2 different secure connection errors:
Gmail: "mail.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)"
Ilines: "Secure Connection Failed An error occurred during a connection to mail.ilines.net. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature)"

Security plugin error

I have CR XI SP2 and currently users are not able to log into CMC or Inforview. We used Windows AD but it is giving us the following error
Error updating Windows AD authentication properties: Security plugin error: An error has occurred in the plugin, but the plugin is unable to return a detailed error message.
Can someone help me with this?

Are you getting this from Crystal Reports designer? go to help/about and let us know the full version info. There were problems with CR XIR1 11.0.x and CR XIR2 SP3 11.5.1076. Both require patches.
That error indicates something unexpected caused the plugin to fail, I've also seen it caused by time inconsistancies when using kerberos.
Regards,
Tim

Anonymous Level Security Token Error combined with DECOMCNFG errors and finishing big with mmc.exe crash

Hello
I'm running on a brand new system Windows 7 Home Premium 64-Bit.
I have a problem with Internet Explorer 8. When a javascript tries to open a link into a new window I get the error message: Message: Cannot open an anonymous level security token.
The solution to this is to go to dcomcnfg -> Expand Componenet Services -> Computers
Select My Computer -> right click My Computer and select Properties.
On the Default Properties tab set the Default Authentication level and Default Impersonation level.
Here is the problem: These values can not be set. There are multiple problems with the DCOMCNFG interface.
1. There are no values present in the drop down window.
2. The first time one selects properties from my computer to access the default properties tab, I get only a 2 tab page consisting only of COM Security and MSDTC. I have to select the properties option a second time to get the correct page to
pop up containing the additional 4 tabs that include the default Properties. (strange, but I have actually seen this behavior reported elsewhere on the net by a developer)
3. On the default properties tab, the "enable Distributed COM on this computer" is unchecked, even though registry values indicate DCOM is enabled.
4. The drop down windows for "Default Authetication Level" and "Default Inpersonation Level" do not populate with any options when I check the "Enable Distributed COM" box. Registry values appear to have these settings correctly set.
5. Regardless of whether I modify any entries or not on the Default Properties tab, every time I close the Default Properties tab by selecting "OK", mmc.exe crashes and an error is generated. No crash if I select "cancel." Error info below:
Problem Event Name: APPCRASH
Application Name: mmc.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc808
Fault Module Name: comuid.dll
Fault Module Version: 2001.12.8530.16385
Fault Module Timestamp: 4a5bdf82
Exception Code: c000041d
Exception Offset: 0000000000027eb4
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: c04d
Additional Information 2: c04dc172367dd59f9f2c3be375fb3e80
Additional Information 3: ab1b
Additional Information 4: ab1bd07e62aa9dd1521e9b185bfe43fc
What have I done to try to remedy the problem?
Ran fsc scannow and chkdsk with no change.
What would I like?
To eliminate the anonymous level security token error in IE8, and I assume the DCOMCNFG problem may be the cause.
Thanks, Jim

I have the EXACT signature of symptoms as described here, but with Windows XP:
[Quote]
Multiple problems with the DCOMCNFG interface.
1. There are no values present in the drop down window.
2. The first time one selects properties from my computer to access the default properties tab, I get only a 2 tab page consisting only of COM Security and MSDTC. I have to select the properties option a second time to get the correct page to
pop up containing the additional 4 tabs that include the default Properties. (strange, but I have actually seen this behavior reported elsewhere on the net by a developer)
3. On the default properties tab, the "enable Distributed COM on this computer" is unchecked, even though registry values indicate DCOM is enabled.
4. The drop down windows for "Default Authetication Level" and "Default Inpersonation Level" do not populate with any options when I check the "Enable Distributed COM" box. Registry values appear to have these settings correctly set.
5. Regardless of whether I modify any entries or not on the Default Properties tab, every time I close the Default Properties tab by selecting "OK", mmc.exe crashes and an error is generated. No crash if I select "cancel."
[/QUOTE]
I tried the COMFIX tool suggested by Jim Bacon - it does not complete for me however
(there is no "run as admin" option in Windows XP, just double clicked to run it.
Otherwise followed as described (no Norton Ghost)
It errors out:
In the Command Window, it says Open Service Fail 1060
Specific Service does not exist as installed service
And a Windows Script Host Window that reports error "the system cannot find the file specified" - code:80070002
Is this because it is XP?
Is there something similar I can use for XP, or do I have some other limitation?
Appreciate assistance - I was happy to find this issue reported here so pleased that at least I am not unique in that!

Error 7 occurred at ABAPI Dist Report Read Link Info Error.vi - [.....] - RTBUIP_Build_Invoke.vi.ProxyCaller

Hi all,
I am on a field campaign with my Labview-controlled instrument. I wanted to make a small change to the code and build it again for uploading to a cFP-2020 Fieldpoint but the application builder stopped with the following error message:
Error 7 occurred at ABAPI Dist Report Read Link Info Error.vi -> ABAPI Dist Cmp Settings to Disk Hier.vi -> ABAPI Get Settings From File2.vi -> ABAPI Get Settings From File.vi -> RTBEP_Invoke_Build_Engine.vi -> RTBUIP_Build_Invoke.vi -> RTBUIP_Build_Invoke.vi.ProxyCaller
This is another computer than the one I used in the lab previously so might have forgotten to install something. I just copied the whole application folder with project file and subfolders
to the Laptop I am using now. Labview version should be the same though (8.20).
Any suggestions?
Olaf

Hello Olaf,
This error is usually found when a subVI or a support file (DLL, custom control, etc)
isn't able to be found by the application builder. Possible reasons
for this could include subVIs no longer located in their original
paths and in need to be relinked, a DLL that isn't included in the build,
and many other possibilities.
You wrote that you copied the project from another PC, so it is very possible that some file went missing. Are all VIs in your project executable?
You could try to mass compile all the VIs in your project and see if that helps.
Regards,
Johannes
AE, NI Germany

Issue with updating Security Info on my Microsoft ID

I am stuck in a vicious circle trying to sort an issue with my Microsoft account.
I need to remove an old, defunct, email address and add a load of new security info however, depending on whether the date format on the page I keep being directed to is UK or US, either the updates haven’t happened or they won’t
be happening until next month – which seems ridiculous!
I’m trying to sign up for a Windows Store developer account to publish a Windows 8 app. I’m using my MSDN subscription to register for this (for free) but there is a step I can’t get past because it insists on sending a code to
my old email address – to which I have no access. It is picking up this address from my Microsoft Account Security info – however, I updated this info weeks ago. This is the screen I see (I’ve blurred out some of it as it seemed foolish to publish all my security
info J
It says my old address will be removed on 03/04/2013 and my new info added on that same date. Does anyone know if this is UK date format 3rd April – in which case it’s a long wait or a US date 4th
March in which case it didn’t happen? I’ve tried phoning 5000 and the Microsoft Customer support lines but neither of them have a clue where to start. They just keep asking me if I’ve forgotten my password – which I haven’t.
Does anyone know how I can resolve this? My only option at the moment is to wait until 3rd of April and see if anything changes – which is not ideal.
Cheers,
Rob

Hello,
The Microsoft account forum has been retired and all account related questions must now be asked online
here.
Select the issue you need help with and fill out the requested details on the next page.
You need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at
https://signup.live.com
You can read further information about blocked accounts
here.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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Why do I have to enter all security info to download a free app AFTER I enter my ID?

Downloadinf a FREE equalizer app and enter my Apple ID. The icon appears on my screen, then I'm "told" I have to enter all of my security info for the download to actually occur.
TextFree assigns me a phone number just by downloading the app; why would a free music EQ require all of my info?

Ok I can understand the reason for additional security but the questions!!!!! When was I first kissed, which is my least favoutie car, what was the first album I owned. I have no idea yet I'm required to enter answers for storage and recall later.
I suppose people are sad enough to remember all this - my password app is bulging already
Why not allow people to add their own questions from their associated Mac
Yes i can put fictitious answers on the iphone but i'm less likely to remember these

HT5312 I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen show even if I answer mor than 3 questions, it's bloked for 8 hours

I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?

The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551

"Security policy error" while setting up "Microsoft Exchange Hosted Services" Exchange Account (corporate user)

I'm a corporate user with a very large company that is using Microsoft Hosted Exchange services actually hosted by Microsoft employees at their facilities. I called Palm support and they were clueless and zero help. The lady pointed me to some Palm KB article that I had already read and only remotely had anything to do with my problem. I see nothing on this error message in the forums and google searches. Sprint has even replaced my palm pre due to other reasons and the same error occurs after I configure the exchange account. I'm also seeing the error when I configure my account on my wifes brand new pixi. Both our pre and pixi already have exchange accounts successfully configured on our phones that are hosted by sherweb. The sherweb exchange accounts work without issue. I have tried configuring this microsoft hosted exchange account 5-6 times with the same result. It accepts my configuration information and adds it to the list of available email accounts in the pre. However, it keeps popping up this message stating "Security policy error: "Exchange... Tap for details" (with a yellow exclamation mark). Then it says "Security Policy Error" The account Exchange (first part of my email address) is disabled because security policies cannot be set." "Leave it disabled" or "Remove Account". I know something is working because it enforced a Password or Pin policy on to my phone which is not required unless this account has been added. I can also see it in the "Mobile Devices" section of web outlook when I login. This is the place in web outlook where you can see the last time the device synced, where you can remote wipe the phone etc. If anyone has any idea how to resolve my issue please post. Any ideas? I'm fresh out of ideas on this problem and very frustrated with Palm Developers. Just another example of poor development and testing practices by Palm. I hope they correct this issue on subsequent releases but I am only marginally optimistic that they will ever get this exchange mail support to the level necessary to support large corporations. What I do know is that my Microsoft Hosted Exchange account works fine on a Windows Mobile phone and a iPhone 3GS (confirmed by other coworks who have configured their phones using our exchange services). As a result, I have no choice but to blame Palm for this problem instead of Microsoft. Palm please fully support microsoft exchange mail users!!!!
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

From my understanding of EAS and PDA devices, if the server as a policy to enforce and the device cannot provide that policy then the server will not allow the device to connect. The KB I gave you has a listing of what policies the devices supports, if your server supports more than that then it could deny the connection. As for what the iPhone does and does not do we cannot answer that due to we are not iPhone.
I did find an article that may explain a little better for PDA and exchange: http://www.infoworld.com/d/mobilize/how-avoid-smartphone-exchange-policy-lie-004

I can't received security info email to my mail

i Forgot my security answers
i send many time to reset security info to my verified email
i can't received security info email to my mail
cant help me pls

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96914)

I can't receive security info mail

I can't receive security info mail from appleid. I have tried many times, but still failed ( I have checked my gmail for 10 times at least...).

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96914)

Security info error

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