Security Information Required

I'm trying to purchase a movie on my Apple TV and I keep getting an error saying "Security information required. To help ensure the security of your Apple ID we require additional information. Anyone know what to do?

You will need to verify by going into your iTunes account via computer.

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I receive Security Information Required message when I try to rent an itunes movie from my apple tv. I rent fine from my macbook, and have sharing turned on, WTH?

My apple tv appears to work fine, watching netflix and other apps. but when I try to rent an itunes movie I receive the Security Information Required message. I have sharing turned on, the apple tv and macbook are logged into the same apple ID.
WTH?
pretty frustrated.

It's telling you to verify your payment details. You need to go into iTunes on your computer and check that your address and credit card info are accurate. You will also need to make sure you have put in your security code.

Ipod touch prompting me for security information required then asking me to fill in 3 questions and answers but will bump me out of it and will not allow me to download app, help

Jusat the other day i started getting prompted for Security Information required when trying to download apps. on my Ipodtouvh 4Gen. Typically when I download an app. I get asked for my apple ID and then it will allow the download. This new prompt pops up after it looks like the app is downloading. It gives me the option to cancel which will not allow the download or I have to select Security information. It then brings me to a screen where it asked for three questions but as I put the questions and answers in it bumps me back to the screen of the app I was trying to doenload. Any clues???

this has recently been happening to other people. We think that it is a fault at apples end of the line. However in the cases i have seen the problem fixes itself and it goes back to normal after a day or 2 you just have to wait!

When trying to make a purchase for a movie I get a security information required field then I select continue and it brings me back to original screen to purchase movie. Please help.

When trying to make a purchase for a movie I get a security information required field then I select continue and it brings me back to original screen to purchase movie. Please help.

It's telling you to verify your billing information (credit card, address, security code), which needs to be done in iTunes via computer.

HT201210 iPod Security Information Message While Trying to get Apps and Music

While trying to download an app or a song I get a iPod security information required message. After entering all information requested I get an error message; "An error occurred. We couldn't save your changes." How do I get past this? I have tried multiple times...

Since Apple says:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
It sounds like you have a hardware problem ((device may need service). Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Downloading apps it asks for apple ID Pass then it says "verification required". Then says Security Code required. Doesn't accept code. itunes doesn't accept code from visa card either?Please Help

Downloading apps it asks for apple ID Pass then it says "verification required". Then says Security Code required. Doesn't accept code. itunes doesn't accept code from visa card either?Please Help

If it is trying to verify your payment info, I would be willing to guess that it is looking for the security code for your credit card. Did you credit card just get replaced lately or the expiration date change? When is the last time that you updated your payment information in iTunes?

I have an iPhone4s. When I install apps, I have to give my Apple password first. That's okay. The last few apps I tried to download have opened another security window before they will install. The window says, "Security info Required. To help insure

I have an iPhone4s. When I install apps, I have to give my Apple password first. That’s okay. The last few apps I tried to download have opened another security window before they will install. The window says, “Security info Required. To help insure the security of your Apple ID we require additional information” When I select okay, the Apple ID Password window opens and asks for my Apple password a second time.
It doesn't happen with every app and I’m concerned that these apps may be trying to collent my password. Is Apple really doing a double check on my password?

See http://news.cnet.com/8301-13579_3-57413072-37/apple-ratchets-up-app-store-securi ty/ and http://www.macrumors.com/2012/04/12/apple-enhancing-apple-id-safety-by-enforcing -security-question-requirements/.

Need to change security information.

I need to change my security information on the apple site (not iTunes) and am required to answer two questions I answered back in 1956. I do not remember the answers to one of the questions and Apple sent me an email to reset the questions but sent the email to an obscure work email address that I no longer have. How can I get the security questions reset?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(112241)

HT201303 security info required ?

Security Info Required?
I just create new account for my new iphone4s.I don't have problem when I sign in with my Apple id password on my Laptop but my iphone is so complicated.
When I try to download an app on my Iphone 4s, something pops up saying "Security Info Required". Then below that it says "To help ensure the security of your Apple ID we require additional information". When I click Continue, It tells me to enter my Apple ID password. So I enter it. My Iphone then brings me to this screen that never loads and asks me to enter my Apple ID password again! So I enter my password again! The it asks me again and again and again! It never stops asking me to enter my Apple ID password. I know I'm not spelling it incorrectly because If I just type something random in, it will tell me I have entered my password wrong.
Please let me know what is wrong?
Thanks

I updated some of my info via apple, mainly changing my password. I then went through the settings and signed out of store and resigned in with the new password.
Previosuly, everytime I tried to install an app the Request Secuity Info screen would pop up, I would fill it out and click done, and then it would reload and keep me at the same page. Finally, I would click cancel and try again and the whole thing repeated itself....
SO back to updating my password in the store, I installed an app, the security questions popped up AGAIN... but this time they saved my answers and proceeded to download my app. YAY

HT5312 I have forgot my answer to security information as the first car I had and where did my mum and dad met?

I wanted to buy songs from my itunes but it cannot allow me as to verify my ID I have forgotten the two security information I need to either change or reset the security information.
Thanks.

If there does not seem to be any way to reset your security questions, go here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide some more security-related information before your questions can be reset. These back-and-forth emails may result in a week of correspondence before it is fixed.

HT5312 The option to reset security information tab isn't showing up for me, is there I way that I can make it show up. I have a rescue email address and it still doesn't show up. Please help!

The option to reset my security information tab is not available for me, I have a rescue email address in place and it still doesn't show up. Please help!

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96335)

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted

I want to play music bought from itunes on my new computer but apple id is old email address no longer accessible and password forgotten. Security information date of birth also not accepted. No good apple sending reset information to old email address as I cannot access it

Welcome to the Apple Community.
The following article(s) may help you.
Moving your iTunes library to a new computer

How to avoid security information pop up when using BSP in SRM

Hi. I have created a custom BSP and have flagged it as HTTPS in the properties, and the URL does start HTTPS.
I have then put this BSP in a role in SRM and can access it from the internal ITS after logging into SRM. Obviously the main SRM URL is also HTTPS. The BSP actually does its job fine.
However, when I click on the BSP I get the security information pop up telling me that the page contains both secure and nonsecure items every time.
How can I avoid this?
I have read the article on the wiki, but it does not apply to my BSP as there are no links at all in my BSP, and everything is HTTPS.
We can not change the IE settings as all our desktops are locked down and configured in the same way from an outsource company.
Any help would be greatly appreciated.
Regards,
Dave.

Hi. I'd already seen that, and it is not quite the same as mine. That link is about calling a BSP as a catalog in SRM and switching from HTTPS to HTTP.
I am calling the BSP direct from the SRM main menu and everything of mine is HTTPS, I am not switching.
Do you have any other ideas?
Thanks a lot for your help.
Regards,
Dave.

HT5622 I want to change my security information so I went to "Manage your Apple ID" but I could not find "Reset your security information" can someone help me to change my security answers. Thanks in advance

Hello Everyone,
I want to change my security information so I went to "Manage your Apple ID" but I could not find "Reset your security information" can someone help me to change my security answers.
Thanks in advance

call 1-800-275-2273 (1-800-MY-APPLE)

Billing information required however have no credit card?

I've been a little sneaky, I bought a game card, like a gift card credit card and I linked it with my Apple ID, this card had £30 on it, and if the £30 has been spent then it's probably the case, but I recently made a purchase which had an error so I'm guessing the money ran out.
Now every time I try and download an app it says "billing information required" and I do not have a credit card, I have a paypal but I've no idea how to bypass this now and I cannot progress to download anything at all without entering my credit card details, which I don't have :s

You need to go buy another gift card and enter the info.

Security Information Required

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