Security issue in Business Rule

Hi All,
I've one user who is provisioned for business rules in shared services. I can see the user in Essbase user list. But when I try to assign the user to a business rule, I don't see that user in the "Add user" pop up box. There are total 121 essbase users and 120 users can be assigned to the business rule except that one. This is quite surprising and I tried lot of options but no result yet.
I'm using system 9.2. And I tried below options:
Deprovision the user and provision him again in shared service.
Ran the security refresh in planning desktop
restart essbase services
Please let me know if you have any idea to correct this issue, Thanks in advance!!

Log into "My Oracle Support" and have a search for doc id 763345.1, read section "Users and rights"
Hopefully it will be useful to you.
Cheers
John
http://john-goodwin.blogspot.com/

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    Edited by: wylderbeast on May 20, 2011 10:09 AM
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