Security lock out question

I have gone to update my apps, and am locked out because I forgot my password to many times. So I have reset my password and I.d but still the security is locked me out. I can not get into iTunes Store or download anything, or update anything because of this security lock out. What can I do?

Contact iTunes store support.

Similar Messages

  • Frequent requests to login in to Apple ID followed by Security lock-out

    I have an iPhone 5s and an iPad 2 (not air). My son has an iPod that is connected with the family sharing option. Over the last month or so, I've been frequently—and I mean FREQUENTLY, almost every day—been asked to enter my Apple ID password. That would be frustrating enough, but then, after I enter it, it pops up again and again and again until it tells me my password is wrong. I can tell you with 100% certainty that I have entered the password correctly more than once in a string of those pop-ups and it continues to happen as I described. And, when I then go to reset my password, I'm given the option to "unlock" my password which requires me entering security questions and my password, which it readily accepts as correct and unlocks my password.
    Most of the time, I will then go to use my devices after that and the password will then work for a while until the cycle starts again a day or so later.
    I've talked to Apple Support and they told me the only reason I'd be getting locked out of my account is if someone has tried to enter my password too many times, but from my end, I would be the only person that would be trying to enter it. And that doesn't solve why its not accepting my password that I know for a fact to be correct when asked to sign in.
    As added information, I did completely reset my password about a week ago and it still continues to happen with the new password. Also, when I then sign on to once of my two Mac computers (iMac and Macbook Pro) they prompt me to enter my password twice and then verify the security code from my credit card in iTunes.
    I'm beyond frustrated at this point. Any help would be GREATLY appreciated!!

    I am having a similar problem. My account has been disabled, I have changed the password and spoke with tech support and they said i would have to talk to someone about why my account was disabled before it ca get fixed.

  • ICloud security lock out

    I was checking emails on my iPhoone and was promptedt o enter password for Apple ID asscoiated with iCloud ....  I entered what I thought was the correct password ..  response was wron g password .. was redirectred to reset Password ... given option of security questions or email  ... chose eemail .. nothing arrived ... selected security questions  ... security questions came up that I couldn't answer .. in fact couldn't remember having been asked these questions Apple ID previously.  My account was migrated from Mobile Me to iCloud ... iCLoud locked me out after 4 wrong attempts for 8 hrs  ...  this was 9 hrs ago
    ... still locked out .. have called Apple Support .. tey say wait  for 8 hrs  ... any ideas folks?

    This is EXACTLY what happened to me.  And my id never reset.  This has been horrible.  Apple insists there is nothing they can do even when I have proof I own the account and brought my identifying information to the apple store.
    I think apple may be having hackers that lock you out of your account and then send you a bogus email about iCloud Security.  I think both issues are something apple needs to address.  There needs to be some way for you to get your email back for people who migrated from Mobile Me to iCloud and only had one security question.  It is bad customer service from a company who is supposed to have the very best.

  • Cm security lock out

    how can I get out of cm security lock out

    By what method are you locked out?  PIN, pattern, password or via the online locking page?  Cheap Chinese-made ad ware like all CM products do the opposite of their advertised function.  Ad ware and push ads are a huge issue with that "suite" of software, from CM Security, app lock, clean master cache cleaner, cloud services, etc...  Each one does one thing well and is mediocre at the reset.  It is a bloated mess of unnecessary software.  Contact Us - Cheetah Mobile

  • I've forgotten one of my answes to the "security questions" now I am locked out of my account. All I wanted to do was buy an album and now I am "locked out" how do I get Itunes to let me buy this album?

    I am not a ferquent user of Apple aside to download music on to my Ipod touch and I am not overly pleased with it. All I wish to do is download and ablum and cannot remeber the answers to one of my security questions.*seeing as I rarely use it* now I am locked out of my account and all and all very annoyed. how do I become unlocked and change my security questions so that I may download this album and stop using Itunes all in all.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I am attempting to make my first purchase in the App store, yet it is asking me security questions I know I didn't enable and I keep getting locked out of my account despite resetting everything.

    This usually wouldn't pose to be a problem, but I am a college freshman and I just redeemed my $100 giftcard to the app store. I am beyond frustrated and don't know what to do.
    It is my first time making a purchase off of this Mac with this account, so it is asking me two security questions. It keeps asking me who my favorite and least favorite teachers were. I know for a fact that these are not the security questions I enabled, so I went in to change them again and logged out of everything. I logged back in and I was getting the same thing from the App store -- it was asking me questions I didn't enable. I've been locked out of my account for eight hours twice and all of my Mac's information is at home and not easily accessable to me, so I don't want to have to call and be asked for information I do not have.
    What do I do? I need some crucial apps for classes that start in less than fourty-eight hours from now?
    I have changed my appleID's information three times now: passwords, rescue email, and of course, my security questions. I am at my wits end and not pleased that I will possibly be losing $100!

    You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.

  • HT5312 I can no longer access my rescue email address.  I have forgotten my security questions so am locked out.  Is there a way round this?

    I have an Apple ID which I use for itunes.  I cannot now access the rescue email account I gave when registering.  I have forgotten my security questions and they keep sending emails to the email address I can't access and now I am locked out. 

    If you don't have accessto your rescue email address (you won't be able to change it until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • I was locked out of my itunes account ....was never given security questions to answerand i keep getting asked to answer them ..support is no help either ..does any one no what to do

    i keep getting asked to answer security questions for my itunes account ..i was never asked to set upthose questions now i;m locked out and support is no help can some one help me please

    Try calling Tech Support, they should be able to check to see if theres a lock and try to help you reset it, I had to call and get my account unflagged, for something that I didn't even do.

  • HT1911 I have been locked out because I do not know the answer to my security questions, how do I get back in?  I do know my password.

    I have been locked out because I do not know the answers to my security questions, I do know my password.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    I got locked out of my account for typing in the security questions in wrong to many times how do I reset?

    Read Kappy's response in this discussion.
    https://discussions.apple.com/thread/4096786?tstart=0

  • TS2446 Hello. I know my password but I was locked out because of security questions I've never been asked before? V

    I've been locked out of iTunes because it asked me security question I've never answered before. Don't know what's going on?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89605)

  • TS2446 I can not remember my security question answers so I have been locked out what do I do?

    I can not remember the answers to my security questions so I have been locked out. They wanted me to answer them because I am using a new computer.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I am locked out of iTunes because I can't remember the answer to my security questions, and my 'rescue email' is one that I no longer have access to... Help!

    I am locked out of iTunes because I can't remember the answer to my security questions, and my 'rescue email' is one that I no longer have access to... Help!

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106114)

  • HT204088 Why is itunes asking security questions that were never asked in my set up?  I am trying to purchase for the first time and now I am locked out.  Not Happy.  grrr

    I have set my itunes account up and now I want to make a purchase, however Itunes wants me to answer security questions, these questions are not the same questions that I answered while setting up my account therefore I have no answers and now i am locked out.  I am extremely frusturated.  HELP!!! 

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88522)

  • I forgot my security questions, now Im locked out of my account. How can I log in. I just wanted to change my password

    I forgot my security questions, now Im locked out of my account. How can I log in. I just wanted to change my password

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96789)

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