Security question/birth date
I'm trying to buy some music.. And I don't remember my Security Question but I can't change it cause my sister doesn't remember if she used my birthday or hers or my moms. How can I change it?? Help me.
Go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Similar Messages
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Hello, I got a new computer with the old harddisk. Can't play my itunes music because not authorised. Apple ID is very old e-mail adress that doesn't exist anymore and I forgot the password (5 years old??). When chose for secret question birth date seems wrong. Tried everything. I need to make a new apple-id but cannot connect the music that I bought under my old name to my new name. Can't reach anyone!!! Automatic FAQ system is of no help. What to do?
That doesn't help me. For itunes it brings me to the express lane which doesn't help because my case is not in it. It's all standard procedure things. I understand those but my situation is different. The combination of a passport forgotten and an non-existing email adress (and birth dates that are not correct or not accepted). What I need is my password emailed to another email adress than the original one because that no longer exists.
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I have to reset factory settings but Apple ID is old email no longer used. I can't recall the password and when I went to answer security questions it told me my date of birth was wrong. How do i rest password but get it sent to my current email address
Go to http://iforgot.apple.com to get help with your password.
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My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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My laptop now has a different email address so there are certain tunes that won't play as hey are assigned to the old address. I can't remember the old password and the security question won't allow me past my date of birth, which they say is incorrect!! I certainly know my DOB. Is there anyway I can unlock these tunes?
Have you exhausted the options here?
https://iforgot.apple.com/password/verify/appleid
tt2 -
how can we find an apple id password when email links aren't working and date of birth is shown as incorrect when entered prior to reaching the security questions?
You are out of luck, then. You cannot track it, Apple cannot help you (btw, this is not Apple here.) You can't set up Find My Phone after the iPad is gone.
Notify the police. Change all your passwords. Buy a new iPad.
Perhaps your insurance will cover the loss for you, so speak with your insurance agent. -
I forgot my password n my date of birth but I know the security question ?
I forgot my password n my date of birth but I know the security question ?
Hi Krish1312,
That's odd that your date of birth shows incorrect. See if any of the steps in this article help. Follow it to the end.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Thank you for thinking of Apple Support Communities for your support needs.
Nubz -
Hi i forget my security questions and my birth date so what can i do ?
hi i forget my security questions and my birth date so what can i do ?
so please help me :(You forgot your own birthdate?
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I have an old Apple ID associated with a discontinued e-mail address. It keeps popping up when I try to update apps. I don't remember the password. When I try to change it by security questions, it rejects my birthdate! I can't change it by e-mail because I no longer have access to the e-mail. All I really want to do is cancel this old ID. How can I do this? Obviously, I have a new ID, since I am using this support community.
You'll have to contact iTunes store support to see if they can help you with this: http://www.apple.com/emea/support/itunes/contact.html.
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HT201303 How do i reset my security questions and birth date information
??
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
Forgotten answer for security Question and Birth date
I forgott my security question and my birthdate (to reset the question)
what should I do now?You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109674) -
When i try and reset my id account it says it has been blocked for security reason. When you answer question about your birth date no souch record found and when i resset it by email io dont recieve any email from apple id reseat password. can anyone hep me ?
<Email Edited by Host>Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312 -
How can I delete my iCloud account which I do not remember anything about the information that I entered about 4 years ago. It always asks my birth date but it seems I did not enter my correct date how can I bypass this question???
You cannot delete the account from the server (partly to prevent the username from becoming available again and some-one else using it to pretend to be you).. Having disengaged your devices from it, go to http://icloud.com and delete any data in there such as contacts and calendars. Then just ignore it.
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Hello I want to change your secret question and date of birth
Hello
I want to change your secret question and date of birthThe Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I wrote my apple ID questions in 5th grade, and am in 9th now, so I can notremember them. my emergency email with the info was deleted, so I can not change them, and for some reason, my birht date will not go through, so I must have put the wrong thing in 5th grade, and I am freaking out! What do I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(119011)
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