Security Question Confirmation Email

I have forgotten my security questions which are needed for my first purchase on itunes and I am not receiving a confirmation email to reset them. I have checked both my primary and secondary emails and I still couldn't find it on either of those email accounts.

Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security".

Similar Messages

  • Security question verification email is set to a different email than my apple ID

    Oddly enough, the Itunes store will not let me purchase new msuic without verifying my account now, even though I made a purchase on this computer about a week ago. It wants me to verify via my billing information and security questions. However, I can only remember one of my secert questions, and when I attempt to reset my security questions via email, it appears that the verification email is sent to the wrong address - not to my apple ID email. The email is sent to a .au email instead of my .com one. Just to be clear, I do not own or have access to the .au email address.
    Can someone point me in the right direction to have this problem resolved?
    Thank you for your time.
    Justin.

    The reset link will show the rescue email address that you have on your iTunes account - it can't be the same as your primary email address (not alternate email addresses), so it will be different.
    You won't be able to change the address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

    I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

    expresslane.apple.com to get a hold of itunes to reset them by email the only way

  • For security question change  email

    I need help changing my email for security question last email address got hacked into pls help :(

    If you know your answers to your questions then from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact Support in your country to get the questions reset, before you can then do the above for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • One of my children changed my security questions and email address in my AppleID. Is there a way to recover or change this?

    One of my children changed my security questions and email address in my AppleID. Is there a way to recover or change this?

    Sure there is: You can ask your child to teach you how to do it, or you can go to this page and learn how to do it yourself.

  • HT1918 Cannot remember password or security question. Email password reset does not come to email address. What can I do?

    I have lost my passwrod for Itunes account. I do not remember answer to security questions, choosing email reset instructions does not come to email my account (checked Spam folder already). My teenage daughter setup information and cannot find it.
    What can I do.

    As I stated before, cannot access reset password without the answer to security questions and email is not showing up.
    If all you can offer is "contact support" or add a link to reset password, please do not bother with a reply.
    Was hoping someone could read the entire problem and offer something besides the obvious "contact support" which is totally useless without security question answers or email reset instructions which, as stated, are not coming to my email address.

  • HT5312 i requested an email in order to reset my security questions. no email received

    i requested an email in order to reset my security questions. no email received

    You've checked the spam folder on your rescue email acccount as well as the inbox, and tried clicking the reset link again ? If you still don't receive it then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • I forgot security question and email address

    i forgot security question and email address

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • Hi i have a problem with my security question verify email address

    hi,
    i have a problem with my security question verify email address

    If Manage your Apple ID primary, rescue, alternate, and notification email addresses does not help, you can contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I forget my security question and email,how can i change my pasword

    I forget my security question and email,how can i change my pasword

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95316)

  • How do I delete an Apple iCloud account from my iPhone without password, security questions, or email?

    For some reason, an old iD is stuck on my phone. My iPhone 4s is nearly filled with documents and data, to the point where I cannot take pictures, and I can't reset it without using this old iD. I don't know why this is now popping up instead of the one I am registered with. I gained access to the old email the iD is under, but none of the iTunes emails are coming in so I assume it is set up under a different email. For the security question of birthdays, I tried every household member's birthday, and none worked. I have tried the password we used on that account when it was active, along with every other possiblility. I don't know what to do anymore and I have very limited use of my phone if I don't get this sorted out and deleted from my phone.
    Thank you for any help!

    Not without password.

  • Apple ID - Security Question and Email Address

    I recently moved job. My apple ID is linked to my previous job email address. I have tried all the different passwords I can think of and also the security questions, but somehow my iPhone keeps asking me for the same.
    I found a link to wipe out the content and settings, but again I am being asked to verify my credentials.
    I would appreciate any help from the support staff and members of this forum.
    Kind Regards
    Naveed

    Change your e-mail address link to your Apple ID. Note: do not create a new Apple ID
    https://appleid.apple.com

  • Security question to email but forgot question AND email. I want to reset which email the answer will be sent to

    So I forgot my security question in order to make a purchase from the iTunes Store from a card I used to redeem a code into my account. And the card (15$) is now in that account. All purchases require a security question that I must answer to buy....but I forgot my answers AND the email and email pass code I could send the answers to. -_____- .... So. I need to change which email apple sends the security answers to because I can't access primitive email! Help?

    " I forgot my answers AND the email and email pass code I could send the answers to..."
    Your premise requires a willing suspension of disbelief.

  • Change security questions and email.

    I have two problems: First, I can't remember my two security questions. I enter what I thought would be the correct answers and it is telling me it's not. Second, my step daughter "high-jacked" the account and changed all the email addresses to her, with the exception of the login name. I was able to get in, change the password, and delete her information. However when I went to buy something it said that because I was on a new computer I had to answer security questions. In order to reset my security questions it only gives me the option to send it to be changed to HER email address, which I obviously don't want to do. 
    Other pertinent information: I have had the account since 2008, back when I was the only one with an ipod. It's set up for my name, address, phone, email login, and credit card. She no longer lives with us, we have no contact with her, she does have an iPhone now, and I can see from the history she has been downloading many songs and apps since I last logged in.
    All I want to do is be able to make purchases again and no longer want HER email to be where they resend my security questions, then allowing her to get back in and change everything back. Thank you!

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    Once they've done that, you can change the rescue email address.
    (121430)

  • Why im not getting my security questions reset email ?

    i created my apple id a long time ago , and i forgot my security questions anwsers and my apple id is constantly asking for them !
    i tried resetting by email and the destination email is correct but im not getting any mail what so ever !
    what should i do ?

    You won't be able to change the rescue email address until you can answer 2 of your questions, so you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view/change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

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