Security question email won't send

I forgot my security questions and tried to reset them by email, but I can't get the email

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

Similar Messages

  • I'm having problems resetting my security questions it won't send the email

    So I'm having problems trying to reset my security questions it will not send the email that it says has been sent and the only way I can buy anything on iTunes is if I have the questions reset. I need severe help

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT4993 I can't reset my security questions, they won't send to my email.

    I want to purchace an app but it makes me go to a security question page, I reset my email and push send but the thing to change my security questions won't send and now I can't purchase an app because I forgot my questions, please tell me why it isn't sending to my emails......

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say  " send security code." What should I do?

    For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say  " send security code." What should I do?

    The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 I forgot the answers for the security questions and I want send the answers for my email

    I  forgot the answers for the security questions and I want send the answers for my email

    Contact iTunes Support:
    Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
       Then select 'iTunes Store', and on the next screen select 'Account Management'
       Next choose 'Apple ID Account Security' and fill in that you'd like your security   
       questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
    2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
    Cheers,
    GB

  • Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97456)

  • I am trying to receive my security questions but iTunes keeps sending it to the wrong email, I have the email setup on Apple ID.

    I am trying to receive my security question but iTunes keeps sending it to the wrong email, I have the right email on the settings and Apple ID

    I did it before ios7 and it wasn't a problem but now it is:/

  • HT5312 I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

    I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

    Hi RileyDP,
    You will have to contact iTunes Support to get them reset:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email" is not be available

    I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
    I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

    I made my apple Id a long time ago. I do not remember the answers to my security questions but when I send the questions to my email, they get sent to an old email that was deleted. How do I change the email they get sent to?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95774)

  • HT5787 Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    You've checked the spam folder on your rescue email account as well as the inbox, and you've tried clicking the reset link a second time ? If you have, and you still haven't received the email, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • The security question email wont send

    i am trying to reset my app store security questios and i have the app store set to only send me the link to one email and all spam filters are removed on that email the email recives information about account changes just not re-set security question email links ive been trying to get pages for three days and it keeps going to the security questions that i do not know the answer to i tried at the apple store and nothing worked. i get every other email excep for the reset link. i recieve emails about my questions being answered too just not the reset. :/ please help me

    Call Apple Care for your country, ask for the Account Security Team and request help resetting the questions.

  • I forget security questions , please can you send it on my email

    I forget security questions , please can you send it on my email

    Hello,
    This is a public community and is not answered by Apple emloyees.
    But I can tell you that you will need to call Apple to get this taken care of unless you have a recovery email adress on your account.
    To go through the recovery email process click here.
    To contact Apple support click here.
    Regards,
    Jake

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