Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone
Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone
There should be a blue link to your rescue e-mail there. If not, you will need to contact iTunes support. See this article: http://support.apple.com/kb/HT5312
Similar Messages
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Hello ! When i will Buy a Movie in iTunes, they ask me two Security Questions and i have forget the 2 correct answers. Can you help me please ??
Blue, and Mr. Frisky...
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I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
hi, i play on yahoo games and i down low and update today to my mac air and now i can not play in yahoo games, it say there are some missing plug-in. please help. thanks
Hey Davidl678,
Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
iTunes 11 for Windows: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12359
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M. -
I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?
Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H. -
i got problem updating my iphone 3g. my phone doesn't work now. it says no service and can not be activated.beside that it says insert sim even it has sim. please help me.
I have just created this account to tell you that nothing would change if you restored your phone.
The first NO SIM nuisance happened just a week ago. Nothing had been done to the phone before that. I pressed HOME + POWER buttons to restart the phone and SIM card was successfully recognized as if nothing had happened. Then I had a lucky week, not reminded of this issue at all.
Today, however, the same problem keeps annoying me. I've used the same method to heal the phone but all I have done seems more like a placebo. So I tried the ultimate solution, restroing it in iTunes.
Ridicuously, the moment I finished basic setup on the newly restored phone, the same NO SIM CARD INSTALLED message poped up.
So IMO, it's not what you should do to erase and restore your phone.
Plus, I called my native carrier and they said no such problems have been submitted. And since my nano SIM card is quite new (three months old), I'm not going to replace it.
I googled this problem and found something on a Hong Kong webpage. The author of that thread points out that there is a flaw in the SIM card tray that prevents the phone from successfully recognizing SIM cards.
And I really hope Apple could probe into this issue and give official solutions other than restarting / restoring the phone like an idiot. -
My iMac has a 1T hard drive and it is full ! So i look for the archives and there are6000 mails recovered from gmail and i can not erase them. Is it a virus?
What can i do ?It sounds like a runaway process is filling up your volume.
Boot in safe mode. First, disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable, and remove all aftermarket expansion cards. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including your login items.
Use a tool such as the one linked below to explore your volume and find out what's taking up the space:
OmniDiskSweeper - Products - The Omni Group -
How do i update my camera raw? I can not find the download update I've just brought a new d4s and I'm using the iMac with cs6 version. PLEASE HELP..
The Adobe auto updater is pretty decent in CS6. Just go to the Photoshop Help menu > Updates.
You will be able to update ACR, Photoshop and Bridge right there, if there are in fact updates available. -
I bought a EarPods October last year in the USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can listen music but can not adjust the volume and answer the phone, can I get a new one or what can I get based on the one year product warrant?
Now I am live in Baoding city, China, what I can do, it seems there is no apple store in my city??
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I have files that say they are missing or offline. I have checked all my folders off of lightroom and they can not be found. I have used the ? mark settings to find and still not found. I can see the images on lightroom so they have to be in my system some how. How can I retrieve these images? Is there a re boot for lightroom? Need help ASAP!
You have probably moved the files outside of Lightroom. The images you see in LR are previews that were made before you moved the files.
Do a search for the files/folders using your computers operating system. (Explorer/Finder)
Once you have found them, you can point LR to the right location. -
When I make a purchase in the app store via paypal it redirects me to the paypal website to add a credit card. However, my paypal is linked to my account directly and I have no card. What can I do?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
My ipod touch (2nd generation) is stuck on the usb to itunes screen. I have NOT jailbroken it, and i have also tried restarting numerous times. I need help, soon! Itunes on my computer works about 50% of the time, so i feel lost!
Download RecBoot and see if you can kick it out of recovery mode.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G + 120G OCZ Vertex 3 SSD Boot HD -
I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?
I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action -
My mobile stolen and i have serial number only. what can i do ??
my mobile stolen and i have serial number only. what can i do ??
Did you activate Find My iPhone in iCloud BEFORE the device was stolen? If you did, then log into www.icloud.com and see if you can track the device. If you did not activate Find My iPhone, then there is no other way to track the device. You cannot use the serial number to track the device.
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I have a officejet j4580 all-in-one and i have lost the cd how can i set up my laptop?
i have a officejet j4580 all-in-one and i have lost the cd how can i set up my laptop?
This question was solved.
View Solution.Hi justine28,
Click on the link below to download the software and drivers for your printer.
HP Officejet J4580 All-in-One Printer Drivers - Select your operating system
I am an HP employee.
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