Security question problems

i recently bought a laptop when i installed itunes it asked for a security question i never set one up and the email for the answer reset isn't mine. anyone have a clue what to do???

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

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I've run into a security question problem

I made my Apple ID when I got my first iPod(2nd Gen) and I was around 8-10. Since then I've gotten an iPad 2 and iPod 5. I have gotten a couple of devices between this timeframe but have never run into this problem. I cannot remember my Security questions, I have never been asked to put them in until now. Like I said I made this Apple ID a long time ago and have forgotten the answers to them. Also I do not have a recovery email set, I saw that you can call apple but that would be weird as I am 15. Any advice?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104396)

TS3297 Security Question problem

My problem is that I have forgotten my security questions ,and I can't purchase any thing from the store ..please help me to reset them
thank you.

Click here and search the article for '2 out of 3'. Follow the instructions.
(74048)

Password problem - and security question problem

Hi,
Can anyone help - I seem to have forgotten my password - although I was sure it was right. However, when it asked for my security question - and I really really do know the answer to that, it tells me I'm wrong. I tried it capitalised and all lower case, but no joy. Cant get out of this loop, and cant move forward ie another security question. Any ideas anyone? Ktkaren

Hi ktkaren,
Welcome to the forums.
What are you trying to log into?
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Solution needed - Security questions problem

I got my Mac in August, with a gift card for $100. However, I was unable to buy anything because I didn't know my security question answers. I tried changing them online, but they never changed. And now I can't change them because I'm locked out of that feature of the site because I don't know my answers and when I try to have the reset information sent to me alternate email, I never recieve it; I may or may not have made a typo in the email if that's the case.
Anyone know how this issue can be fixed?

Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

Security questions problem

hello,
I forgot my security answers in app store and they sent E-mail to reset question, but i didn't receive any E-mail form them.
Please can anybody help me to reset my security answers ..?
Thank you..

Hello there, maxmelyanos.
The following Knowledge Base article provides some great recommendations for issues when forgetting security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Particularly:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Security question problem

Hi guys,
i bought a new iPad today, and when i try to buy something from the app store it askes me for 3 security questions and answers.
i cannot use the 3rd question fiewld - it brings up no options. any ideas?
the box is clickable, goes blue but no drop-down appears. i cannot ignore it an continue. i have tried a factory reset and no joy

I cannot explain why you are not able to answer the questions on your iPad.
Try this: on a computer, go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column. You will be able to choose your security questions and provide the answers there.
While you are there, add a "rescue email address" that can be used in the event you forget the answers to the questions you choose. The address must be different than your Apple ID and cannot be one of your additional email addresses you already used with an Apple ID.

Change security question problem in SPS12

hello experts,
we are on EP7 SPS12, there is new security parameter like "security question" in it. we are not going to give "personalize" option to users, still is there anyway out where in user can change his/her security question( i mean some standalone change security question iview or something).
Regards dhaivat

i need help with that as well

HT201363 security questions problem

Dear Customer Support
i am unable to recall the answers for my security questions and i do not have a rescue email to help me do so.can you please help me reset my answers?
thank you

You need to contact Apple and not the people on these boards. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93870)

Apple Id Security Questions Problem

how to reset security questions,though i didnt get any link to send a mail to rescue E mail id Pls Help

Forgot Security Questions
1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions

Please help !! security questions problem

i forgot my security questions answer and i have no rescue email , i live in kuwait and no support number is here , what can i do ???

Click here and ask the iTunes Store staff for assistance. You may be told to use another country's phone number.
(103549)

I have new computer and i went to verify acct and i need to update security questions-- problem is the email they are sending the verification to is spelled wrong how do i fix it

need to fix spelling of my email address need to verify security questions and they are sending verification to wrong address, its spelled with one letter wrong how do i fix verification email

Your message is way too general, we have no idea what you are referring to. Please be specific when posting, also PLEASE complete your profile and also PLEASE carefully read Help us to help you on these forums and Profile Update. Once you have then please repost with more complete information and then we might be able to help you out.

HT5312 security question problem

how can i reset my security question i forgot the questions and aswers plz help

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

Some reason my apps cannot download in my mac security question problem

securty questionn of apple id problem i tried my apple id method also but did`t work

I strongly recommend that you use a password for each login account but primarily for your admin account which will also be required when installing any software that uses an installer and/or for something being installed to the root directory of the hard drive such as a virus would likely require. If you are ever prompted for your admin password out of the blue to install anything without purposely trying to install anything, you should always decline which not having an admin password negates.
Many single users of a Mac have an admin account (obviously and required) but create a login account without admin privileges for every day use as added security.
Besides turning on the built-in Firewall, do not enable any services/ports that you don't need or regularly use and select all options via the Advanced button under the Firewall tab.

Apple store security questions problem

Hello ,
there is a new security system for the itunes store as most of you know already , it's coming up with 3 questions , it's all ok till here but when i type my answers and try to proceed there is a message as you can see below, anyone have any idea about it ?
"Your year of birth must be between 1880 and 2010"
where i must typle my bday ????
thanks,
regards,
Keo

Hello again, i get some help from customer support , problem fixed.
http://appleid.apple.com login here and enter your birthday , and after that you can definite your questionds and done.

Security question problems

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