Security questions answer for my apple ID.
Hi there, Sorry I coudn't find the right place for my question
I want to change my apple ID password, so They asked me to answer security questions.
The problem is I forgot the answer. I tried to send the answer to my rescue email, But I haven't receive any replay on my rescue email ..
thanks
If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94682)
Similar Messages
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HT5312 I forget "Security Questions' Answers" for my Apple ID.
I forget "Security Questions' Answers" for my Apple ID. I did not add a rescue email while creating it too. Therefore, i am not able to purchase any apps from "AppStore". Any solution to solve this problem? Thanks!!!!!!
Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(92643) -
Hi there, kindly i forgot my security questions answers for my Apple Store, what shall i do?
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : http://support.apple.com/kb/HT5620 -
HT5312 i forget the security questions answer for my Apple ID?
i forget the security questions answer for my apple id
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I am trying to dele an old @me acct on iPad 2 in the settings page. Help!
Won't let me delete it and I have a new Apple ID but can't remember the answer to one of the security questions. Is there no way to reset that or recover the answer!?
This should not be this difficult! I'm trying to swallow the apple kool aide but it is choking me!!This is for your protection, its not supposed to be easy.
You should be keeping a record of all your passwords, security answers, etc.
Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account -
HT1920 How do I access my security questions & answers for my apple account?
How so I access my security questions and answers on my apple account?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104176) -
I forgot my security question answers for my iTunes account. Now I can't buy anything with the 15 dollars I have in it. How do I regain access to my money?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I'm in trouble to reset the security question answer of my apple id. while going to change no other option is showing without answering pane. please help.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118780) -
When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
In iTunes, it won't let me purchase anything for my account until I've answered two security questions. Since I have forgotten the answers, I went onto the customer support page. They said there should be a link so that I can reset the answers, but it asks me again for the answers to two security questions before I can access my Passwords and Security file. I then went onto customer support, but that sent me in one big loop right back to where I started. What do I do to reset my answers? Please help!
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121564) -
The email address the security questions are reset from is different from my itunes address and it is deactivated. How do i reset my questions now?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105208) -
Hi, ive had my ipod for about a year. I used it frequently until my charger broke then it pretty much collected dust for the next 3 or 4 months. but ive started using it frequently again because i finally found a charger for it that works ( long story short, i was stupid and didnt think that it was my laptops usb ports that werent working . I ended up buying a port and im wall charging it now) but now, when i want to buy a song or an app thats money it wont let me! I have 7 dollars in this account but it says i have to answer my security questions since its been so long. I forgot them!! Is there anyway I can possibly fix this to where i can use my account and its money again or should i cut my loses and make another account?
Any help I'm thankful for!!c:Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90678) -
I have forgotten the answers to my itunes security questions, how do i rest them?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
HT1212 cannot remember security questions/answers
I have forgotten my security question answers.
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
Forgot my security question answer
Forgot my security question answer for verifying my account what's the name of car I owned is my first car
Frequently asked questions about Apple ID
http://support.apple.com/kb/HE37
My Apple ID
https://appleid.apple.com
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