Security questions forgotten and how to sent to an old cancelled email address

can remember answers to security questions and the info to recover is sent to a non-existent or cancelled address

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114828)

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How can i buy stuff from applestore if i forget the security question answers and i dont have access to my rescue email?

I forget my security question answers and i dont have access to my rescue email anymore

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

HT1911 i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

i can't remember my security questions but i do not want to make a new email address to reset them what do i do.

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Why does the App Store keep telling me I've got to set three security questions? And how do I Make them?

Every time I try to download a new app, a pop-up comes up telling me to set three security questions. And when I try to set them using the provided link it takes me to a page and keeps asking for my password even after I enter it in multiple times. So, is there another way to set my security questions or is there a way to just get rid of the pop-ups? Thanks.

This is for additional security to protect your Apple ID.
Try setting your security questions for your Apple ID with a browser on your computer instead.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

I'm having trouble getting my reset link for my security questions because I no longer have access to the recovery email address

I'm having trouble resetting my security questions because I no longer have access to the recovery email account that the link gets sent to and I can't make any purchases in the app or iTunes Store until this is fixed because I'm on a new iPad and it won't let me make any purchases until I've done so

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97070)

How can I use my old MobileMe email address if I did not migrate to icloud by the deadline?

I had a mobile me account that I did not migrate to icloud. Now when I try and set up an icloud account using the old mobileme email address, it says that address is already in use. I then try and access it but the password doesn't work and it says mobileme is closed. When I try and reset the password, it says an email has been sent to the email on file...which is an old mobileme address that I cannot access.
How can I get this email address set up in icloud?

Nice idea - I tried it but it doesn't seem to work (at least not for me).
So here are the details in case, you can spot something more I could do....
When MobileMe was live
MobileMe ID was [email protected]
AppleID (to make iTunes purchases) was [email protected]
When iCloud went live (and MM was still alive)
iCloud account was created based upon AppleID - [email protected]
iCloud would not create [email protected] as was already in use (by me)
iCloud would not merge [email protected] as iCloud does not merge
MobileMe migration to iCloud option was not taken
Deleted all data out of MobileMe account (mail, calendar, contacts, gallery)
Deleted MobileMe mail account off of all devices
When MM died
I received notification that I had not migrated my MM account
iCloud was happily working as Contacts/Calendar sharer using my AppleID of [email protected]
Weeks later on Mac running 10.8
System Preference - iCloud, already logged in with AppleID of [email protected]
Then ticked the untick Mail box
Long wait with small grey whirling cog box, stating "Loading". Eventually a BLANK message box with OK which then disappeared on a timeout.
System Preference - Mail... Re-added [email protected] (now picked up as iCloud account)
Mail - Accounts.... Re-added [email protected] BUT got message "Mail can'y connect to the account..."
So tried logging into www.icloud.com (using AppleID of [email protected] where my contacts/calendar now reside). Clicked on Mail icon and received "@me.com Address Needed" message

How the **** do you reset the security questions? And how do you add a backed up library to a new computer?

So I have a couple issues and I am extremely frustrated, I'm about to smash all of my apple products.
First issue is how do you reset the security questions? Can't seem to find the "forgot answer" of anything like that.
Second is my old comp crashed so I backed up my iTunes to an external HD, got the file on the new computer, installed iTunes, got alot of my old music from iCloud, but didn't get all my music so I went to add a folder like the support thing I found said, but there's only an add file option, do I have to add each song?
Is there a way to get the songs from my iPhone to the iTunes library? It has all of my music on it as well
Thanks
Mike

For the security questions......
On your computer or safari on your iOS device navigate to:
          For Canada - https://appleid.apple.com/ca.
          For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57.   Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.
For iTunes....
Is the music you are missing purchased from the iTunes store? If so
you can Download Past Purchases - http://support.apple.com/kb/HT2519.

How do I reset the security questions? And how do I unlock the account.

I just got the iPhone 4s and wanted to get music. Well it was asking for security queation answers that I put in and it kept saying it was wrong. So now I'm blocked out of iTunes and cant download music. Help me please...

Go here to reset your password. Then you can reset your security questions after logging in.
If that doesn't work, contact Apple ID Support.

I forgot the answer of my security question of apple id n i didnt hav any alternative email address. i want to reset my security questions. but i remember my curremt passpword and i want to change my passowrd,please help me.

i want to change my apple id password,but for this i have to ans my security ques,i cmpltly clueless about answer,as i created my apple id 2 years ago. but at tym pf registration of apple id i didnt give any email address to reset security ques,so am stucked with my password,now i added credit card detail to my apple id,so i wanna change password. so help me to reset me my security questions.

Thanks for the questio. I understand you wish to reset your password for your Apple ID. You can do so at http://iforgot.apple.com - You'll have two options: Email Authentication (if you have access to your primary email address) and answer security questions.
If you wish to learn more about security questions and the rescue email address, see the following articles:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you continue to have issues, please feel free to contact us using the information in this resource:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

I forgot my security questions answers and i want to reset it but the email to reset it doesn't work.

I tried to buy something on ITunes like I've done many times before but, for some reason this time it says it's my first time using this computer (which is not) and i must verify my own identity on my own account and answer the security questions i don't recall doing. I never had a favourite teacher or a childhood nickname. So i try to fix that problem and i have to do the forgot my answers thing but the email for it doesn't work. So I can't answer the questions I haven't answered before and to reset it with a email that doesn't work.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
If you're desperate, create a new Apple ID. Doing this will leave you stuck with managing two permanently.
(93405)

Can't answer security questions; Apple locks my ID again after giving a second email address

I followed Neil's instructions, but could get the problem solved after providing an alternate email address.

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I changed my Apple ID and password, however there is an old primary email address of which is no longer active that is not letting me reset my Iphone for sale

My original Apple ID( the email is no longer active) Is keeping me from resetting my Verizon Iphone 5C for resale. How do I get Apple to stop recognizing this email address as my primary? Ive called them several times, had them reset my current Apple ID as primary and the other ID still pops up. Im so frustrated, i dont have a phone to call support and its hard getting anything done with texts.

You should be able to make changes to your apple id information (and in your case it seems like you need to change your rescue email in the "security and privacy" section) by logging into your account at appleid.apple.com

How do I delete my old BT email address

Hi, about 6 months ago, my BT email address started sending out spam to whole address book. I deleted all my contacts, all my old emails, spoke to BT who informed me that my address would be deleted within a couple of months! But it hasn't been, as I received a spam email from this address yesterday. How do I go about deleting this address. Any help would be gratefully received.

It is more likely that the email address has been spoofed rather than it sending the emails. If your account was previously hacked all your contacts addresses will have been harvested by the hackers and they are now free to use them anytime they want. Presumably you have told your contacts to treat anything from that email address as spam and to bin it. If not you should do that now.
See link about spoofing.
http://en.wikipedia.org/wiki/Email_spoofing

HT204053 How do I set up a rescue email address if I already have an Apple ID?

I have an Apple ID, but I did not set up a rescue email address. Now I need a rescue email address in order to reset my security questions/answers. How can I set up the rescue email address?

You won't be able to add a rescue email address until you can answer your questions, so you will need to get them reset first - see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
When you can answer the questions you can then add a rescue email address for potential future use - from here :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.

HT4479 I have forgotten my password and answer to my secret questions and it won't accept my birthdate which I am pretty sure hasn't changed!! My new password reset option is getting sent to my old work email that no longer exists. How do I change it?

Is there an actual phone number within Australia to speak with someone??

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Security questions forgotten and how to sent to an old cancelled email address

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