Security questions have incorrect information how do I edit the information?

Security questions have incorrect information how do I edit the information?

How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

Similar Messages

  • I have an apple account but i am trying to purchase something on a device ive never used before and its asking me these security questions i dont know. how do i reset the questions or get rid of them

    help plz

    Hi
    This should helps you reset your security questions:
    http://support.apple.com/kb/ht5312
    Hope this helps

  • How can I edit the information for a CD all at once?

    Itunes tells me that if I want to do this I have to select the a CD or track but it does not tell me how to select a CD. I always seem to end up selecting a track. I need to rename albums because Gracenote is so inconsistent or simply wrong

    To select multiple items such as all the songs in an album or CD, click on the first track in the list hold down the shift key and click on the last track to highlight the selection. Right click anywhere in the selection and choose Get Info, you'll get a message asking if you want to edit multiple items, choose yes. In the Info box that opens change the album name and choose Ok.
    To select multiple songs that are not adjacent to one another hold down the Command (⌘) key and click on each of the songs you want to highlight. If you want to change track information on these right click on any of the tracks highlighted in the selection and choose Get Info.

  • TS2446 Security question answer incorrect

    The answers to my security questions are incorrect. How can I change them.

    Try Here...
    http://discussions.apple.com/docs/DOC-4551

  • Hello I have a problem with security questions and i cant reset to my email  The error was   Exceeded Maximum Attempts  We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

    Hello
    I have a problem with security questions and i cant reset to my email
    The error was
    Exceeded Maximum Attempts
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
    You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
    Click here      for assistance.
    i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
    http://www.traidnt.net/vb/attachment...134863-333.jpg
    can you help me please

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my password along with the answers to my security questions. So I try sending an E-Mail to myself but the E-Mail I am sending it to isn't even mine, nor the one I have registered. How can I change the E-Mail or something?

    I forgot my password along with the answers to my security questions. So I try sending an E-Mail to myself but the E-Mail I am sending it to isn't even mine, nor the one I have registered. How can I change the E-Mail or something?

    Security questions:
    https://discussions.apple.com/thread/4533485?tstart=0

  • I have 2 imac computers and here are my questions: first, how to I transfer the information from my contact directory from my old imac into my new imac and once the information is transfered how can I print it? Second: I have a large music collection in m

    have 2 imac computers and here are my questions: first, how to I transfer the information from my contact directory from my old imac into my new imac?  Once the information is transfered how can I print it? Second: I have a large music collection in my old Imac computer how do I transfer this information to my new computer? Also how can I share this information with other computers at home?

    I think you may find helpful information here:
    A Basic Guide for Migrating to Intel-Macs
    The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
    If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate.  Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
    Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
    Classic Environment, and subsequently any Mac OS 9 or earlier applications
    Screensavers written for the PowerPC System Preference add-ons
    All Unsanity Haxies Browser and other plug-ins
    Contextual Menu Items
    Applications which specifically require the PowerPC G5 Kernel extensions
    Java applications with JNI (PowerPC) libraries
    See also What Can Be Translated by Rosetta.
    In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
    If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
    If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
    The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
    Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior, TechTool Pro , SuperDuper , and Drive Genius  work properly on Intel-Macs with Leopard.  The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries.  Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
    Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
    Additional links that will be helpful to new Intel-Mac users:
    Intel In Macs
    Apple Guide to Universal Applications
    MacInTouch List of Compatible Universal Binaries
    MacInTouch List of Rosetta Compatible Applications
    MacUpdate List of Intel-Compatible Software
    Transferring data with Setup Assistant - Migration Assistant FAQ
    Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking will work better when moving from PowerPC to Intel Macs.  The initial section below discusses Target Disk Mode.  It is then followed by a section which discusses networking with Macs that lack Firewire.
    If both computers support the use of Firewire then you can use the following instructions:
    1. Repair the hard drive and permissions using Disk Utility.
    2. Backup your data.  This is vitally important in case you make a mistake or there's some other problem.
    3. Connect a Firewire cable between your old Mac and your new Intel Mac.
    4. Startup your old Mac in Transferring files between two computers using FireWire.
    5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
    If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
    1. Set up a local home network: Creating a small Ethernet Network.
    2. If you have a MacBook Air or Late 2008 MacBook see the following:
    MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
    MacBook Air- Migration Tips and Tricks;
    MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
    Copy the following items from your old Mac to the new Mac:
    In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
    In your /Home/Library/ folder:
    /Home/Library/Application Support/AddressBook (copy the whole folder) /Home/Library/Application Support/iCal (copy the whole folder)
    Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
    /Home/Library/Keychains (copy the whole folder) /Home/Library/Mail (copy the whole folder) /Home/Library/Preferences/ (copy the whole folder) /Home /Library/Calendars (copy the whole folder) /Home /Library/iTunes (copy the whole folder) /Home /Library/Safari (copy the whole folder)
    If you want cookies:
    /Home/Library/Cookies/Cookies.plist /Home/Library/Application Support/WebFoundation/HTTPCookies.plist
    For Entourage users:
    Entourage is in /Home/Documents/Microsoft User Data Also in /Home/Library/Preferences/Microsoft.
    Credit goes to Macjack for this information.
    If you need to transfer data for other applications please ask the vendor or ask in the  Discussions where specific applications store their data.
    5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
    Written by Kappy with additional contributions from a brody.Revised 5/21/2011

  • OK so i need to reset my security questions because i do not remember them,but the link that is given for my email is incorrect. i do not know how to change that?

    OK so i need to reset my security questions because i do not remember them,but the link that is given for my email is incorrect. i do not know how to change that?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103340)

  • I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    Contact iTunes Support:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • Hello I have a problem in calculating the apple id Can you help me please   I forgot answer security questions for your account How can knowledge Please help Please reply as soon as possible   I can not buy from camels Store And the rest of the account ba

    Hello
    I have a problem in calculating the apple id Can you help me please
    I forgot answer security questions for your account How can knowledge
    Please help
    Please reply as soon as possible
    I can not buy from camels Store
    And the rest of the account balance  $25
    Message was edited by: lingo azam

    I think you mean App Store.
    Rescue email address and how to reset Apple ID security questions

  • Could someone please explain to me how to set-up my Apple ID so that both my password AND security questions have to be answered before access is granted? Is this possible? I am not very computer smart, so could you explain step-by-step!Very Appreciated!

    Could someone please explain to me how to set-up my Apple ID so that both my password AND security questions have to be answered before access is granted? Is this possible? I am not very computer smart, so could you explain step-by-step!Very Appreciated!

    The security questions will only be asked on the first purchase on a computer or device (though people have occasionally posted that they've asked for them when it isn't the first time) - I'm not aware of any way to change that. You can force the password to be required on your iPad via Settings > General > Restrictions > Require Password set to 'Immediately' (the default is a 15 minute period during which it doesn't need re-entering)

  • HT5312 How to reset my security question(s); I am still not clear on the explanation given

    How to reset my security question(s); I am still not clear on the explanation given

    I may not be making myself clear on what I have done;
    Initially, I went through the steps to answer the security questions; I was only able to answer one, then I reached the maximum amount of attempts for the second question.
    I then tried the steps; to the page to click on 'manage my id'; then I signed back in and clicked on the line on the left side of page that reads "password and secuirty"; which then states; "We apologize, but we were unable to verify your account information with the answers you provided to our security questions - You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours".  
    The thing is, I am not and was not trying to reset my password, only the security questions - for the past 2 - 3 hours I have been trying this.
    I have also tried to get phone assistance and I keep getting e-mails that Apple has tried to call - no one has called my number, I have been sitting by the phone for the pastg 3+ hours . . . .
    I am not sure what else to do at this point.
    Anthony

  • TS2446 my account was disabled because i could not remember my security question awnsers... how do i fix this and reset my awnsers

    how do i fix this?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • My security questions email has expired how do i get a new one

    my security questions email has expired how do i get a new one

    Click here for information. If you can't reset it through the method described in that article or by sending yourself a rescue email(it requires correctly answering two of the questions), contact the iTunes Store staff via the link in the 'Additional Information' section.
    (112110)

  • HT201363 When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

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