Security questions? I cannot purchase anything on my new iPad Air because I cannot remember exact answer to questions
I Cannot purchase apps on my new iPad Air because I do not remember the exact answers to my questions. How do I reset them?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Similar Messages
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I want to purchase an app on my iPad and I can't remember my answers for the security questions
How can I purchase apps and songs from my iPad when I can't remember the answers from the security questions?
http://www.apple.com/emea/support/itunes/contact.html
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How do I get my previously purchased audiobooks onto my new iPad air?
I've bought a new iPad air and all my music, iBooks and films where easily available to download free again onto it.
I cannot find how to download the audiobooks that I've already purchased and are on my MacBook Pro and old iPad.
Help please :-)Audiobooks are a one-time only download from the store, so you will need to sync them from your Mac's iTunes library - if they aren't all on there but are still on your old iPad, then connect the old iPad to your Mac's iTunes and do File > Devices > Transfer Purchases to copy them over to your Mac so that you can then sync them.
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Why i do not see all purchased apps on my new Ipad air?
I bought new Ipad air, restored all apps from back up. It worked perfectly.
But when i check purchased items in the apps store, there are only few appearing. It is weird because on my iphone 4s i see all purchases.
Already tried log out, restart, log in did not work.
What should i do to be able to see ALL purchased items in the app store?I have found the issue is related to transfering from one device to another using the option to restore from iCloud.
In my case transferring from one iPod 4gen to another iPod 4gen.
I have noticed a couple glitches, in addition to not being able to see my Purchased Apps from the App store, my Wi-Fi connection(s) are considerably slower. Signing in and out with my Apple ID does not help.
When I setup my iPod as a new device using the same Apple ID I have none of these issue's, other than I have lost all my saved data.
I can not find a documented fix for this issue and have been all over my iPod settings trying different things. I most likely will have to abandon my iCloud backup and start over. -
Cannot use Facebook since buying new iPad air
CCannot use Facebook since buying new iPad air
Although I am not a Facebook fan, and don't normally use the iWeb FTP, I decided to test this.
I upload a site and the notification duly appeared on FB.
In case this was a fluke, I made some changes and uploaded these..
Then I quit and relaunched iWeb, made another change and uploaded.
Then I had to login and delete three "posts" from Facebook.
So, what's the problem?
Note that I have NOT installed Lion and am still running 0S X 10.6.8 Perhaps this is a Lion issue?
I've seen other posts about this problem but don't remember which OS was involved. There were problems a couple of years ago but these were rectified by an update.
Given this, and the fact that FB codes are now incompatible with the HTML Snippet, if I was a facebooker, I would be looking for another app to create my websites. -
I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
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I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
I can't remember the answers to my security questions because I made the account like 10 years ago. Because of this I can't purchase anything on my new MacBook Pro. Is there a way that I can get the answers emailed to me or reset them?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
I am trying to purchase apps for my new iPad but must answer security questions to do so; however, I have forgotten the answers. Help!
Go to the Support button above right, connect to the Express lane, iTunes, Manage Account, then change password and security...content cannot be recovered so must be changed.
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every time i try to type in my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" internet page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i cannot purchase anything on my iPhone 4 with iTunes it's telling me to contact Apple Support
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Cannot purchase anything with iTunes 8.0.2
Last week when I upgraded there was no problem. I agreed to the new TOS and that was that.
Now suddenly I cannot purchase anything. I'm getting an error message about a problem on the iTunes Store's side regarding "credit" that I know I do not have. The error states that I can pay using a different method, but I can't. No credit card, no debit card, no PayPal.
I have signed in and out.
I have shut down and restarted.
I have deauthorized and reauthorized.
None of this has worked.
I am in the US using a US-based account and I don't have any iTunes credit to begin with so this is especially infuriating.
Am I the only person experiencing this problem?No, you are not the only one. I'm having the same issue with my store credit. The only information I can find on this issues comes from these forums; nothing at all in the "Possible iTunes for Windows Errors" section on the support website. On every thread I've seen, the service just eventually starts working again.
So, I guess it's just a waiting game at this point, since Apple has never addressed the issue, and has no documentation admitting that it even exists.
I love it when developers create an error message, and provide absolutely no documentation or support for it. -
I am being told I cannot purchase anything because I am signed into the US site but when I go to computer it shows that I am signed into Canadian site. Suggestions to remedy problem
Click here and follow the instructions to change the iTunes Store country.
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I purchased an ipad, then exchange for another ipad the following day. I also purchased one album from itunes, "Alton Ellis Sunday Comimng". I cannot get it on my new ipad need your help
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom
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