Security questions i never answered?

Why is it asking me to answer questions i never answered

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(77969)

Similar Messages

  • My iTunes account is asking me to answer security questions I never answered

    My iTunes account is asking me to answer security questions I never answered

    See: http://support.apple.com/kb/HT5665

  • HT2731 Why does itunes keep asking me security questions I never answered while setting up my account and what should I do?

    ITunes won't let me purchase apps because it contiues to ask me security questions that I never setup.  For example, I set up the following:
    Name of my best friend in High School?
    It keeps asking me about my first pets name and my favorite book as a child.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113734)

  • HT5312 how do i change my security questions i never answered them how am i supposed to know them

    apple why cant i change my security questions?
    <Edited by Host>

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Im trying to download a song on my new computer and im being asked to answer  security questions ive never been asked

    I am trying to download a song on my new computer and im being asked security questions ive never answered before.....help

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89295)

  • OS X is asking the answer to a security question I never authorized. I don't know the answer. What do I do?

    I upgraded to Mavericks and the security program is asking for answers to security questions I never authorized, so I don't have the answer. What do I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I recently got my new iPhone and logged into my Apple ID that I use for my iPad and when I go to buy an app Which costs it asks me security questions I never set.. Help!

    I recently got my new iPhone and logged into my Apple ID that I use for my iPad and when I go to buy an app Which costs it asks me security questions I never set.. Help!

    Read here:
    http://support.apple.com/kb/ht5312
    If nothing works, either:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action
    Or, call AppleCare & ask for "Account Security".

  • HT201363 whenever i want to download an app, they ask me for 3 security questions.  I answer them and then it says "session has timed out".  And then the whole process repeats itself.  How can I download a free app if this keeps coming up?

    Whenever I want to download a free app, it asks me for 3 security questions.  I answer them.  Then it says "session has timed out".  Then the whole process starts over.  How can I get around this?

    Hey everyone in Apple world!
    I figured out how to fix the flashing yellow screen problem that I've been having on my MBP!  Yessssss!!!
    I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
    I followed the instructions on this page and here's what I did:
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process.  Since I did that, my MBP boots up just like normal.  No flashing yellow screen anymore!!   
    (Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
    Let me know if this works for you!
    Elaine

  • TS1702 Asking for security question to be answered that I don't know the answer to.

    Itunes is asking fo security questions to be answered that I don't seem to know the answers to. Need help fixing this problem.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I am trying to change my security questions I forgot answers but there is no option to do this when I go into the Manage my Apple ID.  Why can I not see this option to change my questions.

    I am trying to change my security questions I forgot answers but there is no option to this when I go into the manage my apple ID. I see the questions, but can't change them. Help?

    Here is a link that should meet your needs.
    Rescue email address and how to reset Apple ID security questions
    Let us know how you got on.

  • HT5699 i can't buy  a song because it ask me for security questions and i answer and it says you did not  provide the right answer

    i can't buy  a song because it ask me for security questions and i answer and it says you did not  provide the right answer

    Go back to the article you asked this question from and pick a method of contacting Apple. Posting in these boards isn't one of them.
    (103148)

  • What do I do if I forgot my security question to the answers

    What do I do if I forgot my security question to the answers how can I fix that

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • I can't downloamd Things just because I forgot the security questions and I I'm putting the security questions the wrong answers and they blocked me how can I unblock it

    I can't downloamd Things just because I forgot the security questions and I I'm putting the security questions the wrong answers and they blocked me how can I unblock it

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT1911 I am not answering the security question with the answer APL wants.  What do I do?

    I am not answering the security question with the answers APL wants.  What do I need to do to get past the security questions to reset my password?

    Welcome to Apple Support Communities
    Hold Power and Home buttons for 10 seconds until your iPad restarts, and you will be able to use it again. After doing this, open Settings > iCloud > Storage & Backup, and make a manual backup

  • I forgot my security question and the answer . please can you provided

    i forgot my security question and the answer . please can you provided

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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