Security questions prevent me from downloading apps on my ipad. how do I fix this?
When I try to download apps to my iPad a prompt to "increase Apple id security" by choosing and providing answers to 3 security questions pops up. If I choose to dismiss the prompt the download process stops. If I choose to follow the prompt the process hangs after I hit the "done" button. How do I remedy this? I have tried doing a factory reset of my device and that hasn't worked. Thanks for your input...
Where are you resetting the password? On your computer, I assume since you cannot use the iPad?
Have you tried a reset to see if the popup will disappear?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button
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