Security settings change from Acrobat Pro to Reader

I have set the Security Method in Acrobat Pro to allow "commenting, filling in form fields, and signing existing signature fields." But when I send the PDF file my customer who opens the document using Adobe Reader, commenting is not allowed. Why is the security setting changing? What can be done to correct this problem?

Are you sure this is not a limitation of the product?
"Reader" describes a product that reads a file and nothing more.
Have you looked at the Acrobat Professional's "Help" for information about enabling 'commenting'?

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Websites changing my file associating from Acrobat Pro to Reader

Once before everytime I clicked on a pdf, it would open with Reader. Even when I told it to open WITH Acrobat pro. The IT man came and changed my windows file association via the Control Settings, I restarted and the problem was resolved.
BUT now when I go to a website and use the snapshot tool to capture a map, when I try to open Acrobat Pro, it opens in Reader! I re-associated my settings in the control box but it reverts to Reader. What to do. I want to make a pdf of the image on the website.
Acro 7 Pro, XP

Go to the task listing and disable AcroRd32. Then also disable the loading of that plugin in the START menu. You are finding why Adobe does not recommend using both Acrobat and Reader on the same machine.

When I try to combine two pdf's, it asks for a permission password and says the documents are protected; however, I didn't put any protection/security in the documents. I assume it is a default security under the enhanced security settings of the Acrobat

When I try to combine two pdf's, it asks for a permission password and says the documents are protected; however, I didn't put any protection/security in the documents. I assume it is a default security under the enhanced security settings of the Acrobat Pro XI which I recently purchased.

Acrobat (Pro or Standard) does not apply a "default" protection. It appears that someone or some other process has applied protection.
Be well...

Security settings change when rendered from third party Windows 2008 R2 server

We created a fillable PDF form in Adobe Acrobat and made it Reader extended. Opening the form on a local hard drive the security settings show that Signing: is Allowed. We can sign documents in the form with a signature pad.
After we upload it to a third party Windows server 2008 R2, and we later go to access the form, the server renders it back to us in Adobe Reader. We are unable to digitally sign documents in the form with a Topaz signature pad. We notice that although the form was originally created with the form being Reader extended the security settings change to Signing: Not Allowed.
How can we get the server to render the document back to us where we can digitally sign documents in the form?

The second file still shows the extended rights header is present (it's warning you about restrictions at the top of the dialog while also reporting the method is "no security") but the digital signature which grants those extended rights will be invalidated if *anything* in the file structure is changed. I suspect in this case that the server software is doing something to your file; it may be trivial such as adding an XMP tag, but it's enough to break the hash check.

Printing difference from acrobat pro or acrobat reader

Hi,
I noticed when i maken pdf files from inDesign ansd print from my computer the fonts are printed fine and sharp (from acrobat pro) but when other people are printing the documents from the reader version the fonts aan kinda blurred and grainy..
I first thought fonts were nog embedded right, but that's not the issue.. The pdf says it's embedded just fine, and eve with the font installed locally it doesn;t make a difference..
For the rest the computers are installed the same and printer settings are equal. The only difference is i have installed the CS5 package on my machine and the rest doesn't.
Is there a difference when printing from the acrobat reader?

Hi,
I noticed when i maken pdf files from inDesign ansd print from my computer the fonts are printed fine and sharp (from acrobat pro) but when other people are printing the documents from the reader version the fonts aan kinda blurred and grainy..
I first thought fonts were nog embedded right, but that's not the issue.. The pdf says it's embedded just fine, and eve with the font installed locally it doesn;t make a difference..
For the rest the computers are installed the same and printer settings are equal. The only difference is i have installed the CS5 package on my machine and the rest doesn't.
Is there a difference when printing from the acrobat reader?

Color printing From Acrobat PRO 9.0

I am trying to print in color from acrobat pro 9.0 but i get only black & prints.
I found out from previous post that i have to diable the color management. I can change it from File->print->advanced->color management but I am not abe to save it.
does anybody have the same issue?

Have you tried going back to the default print settings in the Print dialog under the Advanced button and select Acrobat Default under the Settings dropdown?

Acrobat Pro and Reader fighting for Safari frameworks folder...

We manage hundreds of Macs of which most are at 10.4.8.
We have both Acrobat Pro and Reader 7.0.8 installed on all Macs.
Sometime within the last few weeks something has changed on our systems (eg: upgrading from something under 10.4.8 to 10.4.8) that is causing Acrobat Pro and Reader to fight for the Safari.app/Contents/Frameworks/ folder. This folder contains aliases to either Pro or Reader frameworks within that Acrobat app's own frameworks folder (...Acrobat Pro.app/Contents/Frameworks/)
This issue is that the end user is prompted to authenticate for either Reader or Pro to "repair itself" which it is just changing the aliases within the Safari Frameworks folder to point to their own frameworks.
If I set Preview as the default pdf viewer and then delete Acrobat Reader so that only Preview and Acrobat Pro are on the client, then it seems to work beautifully without authentication request. We would like to keep Reader on the systems though. We use Sassafras' Keyserver with a limited number of licenses for Acrobat Pro.
Has anyone else experienced this? Found a solution, etc?
Thanks!

I agree with rikbarry - I finally reinstalled Acrobat, then ran the
update to 9.4.5. The updater took nearly an hour to finish which can't
be normal, but the software appears to be the correct version now.
I work for a very small graphic design company and use an older emac
that has pretty much reached its shelf life for many apps and OS.
Could my aging computer be contributing to the problem?
Because we depend heavily on pdf workflow, I chose to reinstall
WITHOUT running the uninstaller first, as the 9.4.4 version was at
least still functioning. I was somewhat surprised that it worked, and
I am NOT looking forward to the next updater.

Can't Duplex print from Acrobat Pro 9.3.2 to Epson Artisan 800

I can not duplex Print from Acrobat Pro 9.3.2 to an Epson Artisan 800.
I an running it from a MacBook Pro with OSX 10.6.3
I called Epson support and they could not help me.
However they suggested that I try using Adobe Reader.
Well that works OK if I choose to print the document as an image, but I would prefer to just be able to work within Acrobat Pro.
Does anyone outthere have any settings within Acrobat Pro that would enable duplex printing?
Thanks
Dunc

All this is totally different Screen (I use a HP DJ 990cse) This sort amplifies Larry's Answer:
Every Printer is setup naturally different.

HUGE BUG printing Booklet from Acrobat Pro 11.0.10

I spent an hour chatting with Adobe support in India. They could not solve this issue.
I submitted a BUG REPORT at Adobe - Feature Request/Bug Report Form
Here is the BUG Report:
******BUG******
Concise problem statement:
Steps to reproduce bug:
1. Export individual pages from InDesign as pdf (16-page booklet, each individual page is 5-1/2" x 8-1/2")
2. Open pdf in Acrobat Pro 11.0.10
3. Choose actual size, then choose booklet, and print. (printer contains letter-size paper, and page set-up is set to 100% scale.)
Results: The printed booklet is the WRONG SIZE! The pagination is correct as usual, but each individual page is being REDUCED, and now each page image is too small, and there is now a GAP between pages, and the entire booklet is useless. If you can, please see case number: 0186447426: support chat: it covers everything we have tried so far ... (We tried everything they could think of, but all attempts failed.) This bug was introduced somewhere along the line with Yosemite.
Expected results: As usual, when printing booklets from Acrobat Pro, we expect the print to be the right size, the same size as the InDesign doc, and as it has been printed previously by Acrobat Pro prior to Yosemite. Thanks for fixing this disaster of a bug. Please contact me if you need further info, copies of the individual page pdf, etc.
I am literally stuck. I can go through the laborious process of using InDesign to "print booklet" to a postscript file and use Distiller to make the booklet pdf, but under Yosemite, I am prevented from installing print drivers unless that printer is locally available on my network. Unfortunately, the printer is located at my client's place of business.
I realize there is typically a leap-frog effect between operating system updates, hardware, and application updates, but combined with other Yosemite issues, this Acrobat Pro bug is killing my business.

DrStrik9 (sounds a bit poisonous to me!),
The issue, regrettably, is that Acrobat is performing as designed. And it has nothing to do with either MacOS 10.10 or anything new or different with Acrobat 11.0.10 (versus earlier versions going all the way back to the initial implementation of the booklet printing feature). And this isn't directly a printer driver issue, either! The same behaviour occurs both on MacOS and Windows.
The problem, simply stated, is that the Booklet print option in Acrobat (and Reader) is attempting to avoid loss of content due to the paper's non-printable margins. The scaling factors in the Size print option are not utilized at all in the Booklet print option. The Booklet print option attempts to fit two logical pages of your PDF file into the printable area of each physical sheet of paper. Assuming that your printer's Letter page is defined as having a printable area of 8"x10.5" due to a 0.25" non-printable area surrounding the page, then the Booklet print option will force each of the 5.5"x8.5" pages of your PDF file into a 5.17'x8" area centered on each half of the 8.5"x11" printed sheet.
There are three workarounds that I know of:
(1)    Many high end printers have booklet printing capabilities in the printer or printer driver itself. Check the detailed driver options to see whether in fact your printer / printer driver does support a booklet printing option. If so, try that first. That would likely solve your problem.
(2)    Assuming that this is a PostScript printer, edit the .PPD file for the printer you are using to to modify the specification of the Letter printable area. In the PPD file, you will see an entry similar to this:
    *ImageableArea Letter/Letter: "18 18 594 774"
or
    *ImageableArea Letter/US Letter: "18 18 594 774"
Edit the entry to change only the four numbers as follows:
    *ImageableArea Letter/Letter: "0 0 612 792"
That indicates to the PostScript driver that there is no unprintable border on your pages. Then save the .PPD file. I would then suggest rebooting and then trying to print. Note that the side effect of this is that Fit and Shrink oversized pages options will not take into account the non-printable area of your printer.
Note that a similar hack can be done with Ledger (i.e. 11"x17") page descriptions in the PPD to fix a similar issue affecting printing 8.5"x11" pages to 11"x17" sheets as booklets.
(3)    There are some very reliable third party plugins for Acrobat that provide full advanced document imposition capabilities, creating what are known as printer flats as a new PDF file from your logical pages. There are n-up, booklet, step-and-repeat, etc. options galore in such packages. Examples include Quite Imposing and PDF Snake. I have personally used Quite Imposing for nearly 15 years for this purpose and can vouch that it works beautifully. I don't have personal experience with PDF Snake, although it is less expensive.
Good luck and let us know if any of this helps you at all!
          - Dov

Does Adobe Acrobat Pro or Reader mount all listed network folders in Mac OS X 10.6?

I administer several Macintoshes on a managed network. Recently, we migrated most machines to Mac OS X 10.6. Now, when users navigate to a network folder to open a document from Acrobat Pro 9, Acrobat Pro X or Acrobat Reader X, any folder shown in the "Open" window from Acrobat is mounted on the user's desktop. The protocol doesn't matter - the server could be accessed via smb or afp. If the file is held in a network folder near the bottom of the alphabet, all folders that are exposed in the "Open" window mount. Not only does this create clutter and confusion for the user, but sometimes it crashes Acrobat.
This behavior is present only in Acrobat Reader, Adobe Acrobat Pro 9 and X. No other application, Adobe or not has this affect navigating through the open file function.
This behavior is present after complete uninstall/reinstalls of the applications.
This behavior is present in any account – local or network.
This behavior is present on any Macintosh running Max OS X 10.6.
This behavior is NOT present in OS X 10.5.
Can anyone else in this forum duplicate or explain this behavior?

Hi Onewizard,
I tried and checked this on different version of Acrobat and Reader however not able to replicate this behavior. I am on MAC 10.6.8

Unwanted colored lines appearing on printed PDF. ONly happens from Acrobat Pro XI. Help? Setting?

Unwanted colored lines are appearing on various sections of my printed PDF.
This Only happens from Acrobat Pro XI. The PDF prints fine from photoshop or Illustrator.
Is there a setting I need to enable/disable? I have the most current update.

Unwanted colored lines are appearing on various sections of my printed PDF.
This Only happens from Acrobat Pro XI. The PDF prints fine from photoshop or Illustrator.
Is there a setting I need to enable/disable? I have the most current update.

I switched to mountain lion and from Acrobat pro 9 to 10. now safari will not open pdf files. acrobat preferences says it is trying to use version9 to open and i removed version 9. any ideas?

I switched to mountain lion and from Acrobat pro 9 to 10. now safari will not open pdf files. acrobat preferences says it is trying to use version9 to open and i removed version 9. any ideas?

Make sure you have updated Acrobat X to the latest version 10.1.3. They updated the PDF plug-in in 10.1.1: http://kb2.adobe.com/cps/837/cpsid_83708/attachments/Acrobat_Reader_ReleaseNote_ 10.1.1.pdf#page=4

Adobe Acrobat Pro and Reader Freeze

Everytime I open Adobe Acrobat Pro or Reader I am unabe to open the preferences menu. Program freezes up. Also when I hit print the program also freezes. I've uninstalled and reinstalled multiple times with no success.

Which version (and sub-version)? Why do you have both Reader and Acrobat installed? Before AAX this was not a recommended combination at all.
You should be able to delete the Reader and repair Acrobat. If you do not have the most current version of Acrobat, you should do an update(s). If you uninstall and reinstall again, before the reinstall, deleted any left over parts of the Acrobat folder and run a registry cleanup utility (the MS one if you can get it -- MS quit distributing it -- or CCleaner). Then reinstall. Typically the repair and the updates should take care of things unless you have gotten a corrupt plug-in included somehow.

How do I change the default PDF reader from Acrobat Pro to Preview?

Right now Acrobat Pro is set as the default PDF reader in my Safari 3. It's slow and wonky, which I think might be a 10.5 issue. Anyway I'd like to make Preview my default PDF reader for Safari but I can't find where to make this change.

Hi Harry
You may also have to remove the Adobe PDF plug-in(s) from your Internet Plug-ins folder. If so, create a new folder in the Library where the Internet Plug-ins folder is located, calling it Internet Plug-ins - disabled. Move the file(s) to there. This way, if you need to use Adobe again, it's as simple as moving the file back, then reselecting the option in the Adobe app.
After so, restart Safari and try a PDF.

How to export security settings from Acrobat Pro

I'm transferring my Acrobat Pro to a new computer. Is there a way to export the security settings (passwords) that I have stored and then import them into Acrobat Pro on my new computer?
Thanks,
Steve

Hi Steve,
The paths you are looking for are:
Win XP
C:\Documents and Settings\<user name¹>\Application Data\Adobe\Acrobat\<ver²>\Security
Vista \ Win7
C:\Users\<user name¹>\AppData\Roaming\Adobe\Acrobat\<ver²>\Security
¹The user name is the same as the login name
²ver is the major version (e.g. 8.0, 9.0)
Note, if you don't see the folders in the Windows Explorer try the following:
Start Windows Explorer
Select the Tools > Folder Options menu item
Select the View tab
Select the Show hidden files and folders radio button
Click the OK button on the Folder Option dialog
Good hunting,
Steve

Security settings change from Acrobat Pro to Reader

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