Security settings on pdf files

I have created a form in Word and then added fillable fields under a trial Acrobat Pro.  In beta testing (basically e-mails to myself and my staff), I find the form can't be saved by the recipient.  I have gone into security settings and have "no security" set.  I am thinking this is purely a function of the fact I am using Acrobat Pro as a trial user and that when I buy the software, I will be able to solve this security issue, but I would like confirmation of my belief.  Any thoughts would be appreciated.

In order for Reader users to save a filled-in form, the document has to be Reader-enabled unless they're using Reader 11. To Reader-enable a document in Acrobat 11, select: File > Save as Other > Reader Extended PDF > Enable More Tools
but exit form editing mode first.

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