Security signin

I would like to put my two cents in about the new security sign-in pages.  Do you people realize how much extra time and key strokes it now takes to check your e-mail several times a day?  I also want to comment on the fact that you are deceiving the consumer by leaving a check box that says "save sign-in" when it no longer functions.  When this first happened I made three phone calls thinking that there was something wrong.  The first two times they told me there was a problem with the web page and they were working on it.  The third time he actually wanted to go into my  machine saying it was a problem with my system.  After I said no he finally admitted that this is the new system and I'd have to live with it.  It would have been nice on your part to give us consumers a heads up on the changes you were implementing on the site so we would not have to go through loops and spend lots of precious time on the phone to find out what what going on.  It would also have been nice if you had informed your customer SUPPORT staff so they knew what was going on.  Finally, if the box is no longer functional, then please REMOVE IT!
A VERY ANGRY LOYAL CUSTOMER

I also have been having a lot of issues with this new security sign in.  I sign in for email and it sends me to Verizon wireless, or tells me the server didn't recognize my device and I need to register it.  It's the same computer that I have been using for quite some time!  Sometimes I have to "retry" to sign in as the server couldn't connect.  Surfing the web is like running uphill in molasses. Have to refresh or click 2 or 3 times to get to page I want.
Cox is beginning to look better and better.
Also angry....

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