Security Suite Blue Screen after reboot

I am a new customer for verizon fios and have installed/uninstalled the security suite several times.  I am using Windows XP.  I get the blue screen after reboot no matter what I do.  It goes away as soon as I uinstall or choose last known good windows install (using F8 key during reboot).  Is there a known issue. 

#1 On the blue screen, was their text?
#2 If so, what did it say?
#3 Make sure that you do have another software firewall installed (other than one built into Windows).
b) But the one in Windows, you should disable.
#4 Make sure that you do have another anti-virus program installed.
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