Security update 2013-004 install fails
Hi
I have tried to apply the Security update 2013-004. The SW updates requires a reboot, but the reboot does not work. It means the Mac does not reboot anymore nor can I shutdown the Mac anymore. The only way to switch if off, reboot is to hold the power button down until the systems switches of.
I tried to repair the permissions, reinstalled Lion from the App-store (the version on the app-store does not contain the security update yet), but as soon as I try to apply the update I run into the trouble.
Now my only way seems to reinstall again the OS (10.7.5), and avoid the security update, which I guess is not a ggod practice.
Any idea how I could restore the "restart" "shut down" functionality without the reinstall, and what should I do before I download the update to make it work?
Thanks
Heiko
MacBook Pro, Lion 10.7.5
When you have the computer in the functioning mode, try this open Safari/prefences, general tab, where it says "Save downloaded files to:" select desktop(if it is not in the dropdown menu, click other and select desk top from the left column) This will down load it to ypur desktop, next download the stand alone installer here: (bypassing software update)
http://support.apple.com/kb/DL1677
After the down load completes, open the installer package on the desktop and follow the prompts. Use an ethernet connection if available, it is less prone to interference than a wireless, hich means it is usually lees rpone to corruption.
Hope this helps
Similar Messages
-
"Security Update 2013-004 can't be saved" WHY?
I'm trying to install updates on my MacBook Pro and I get an error message that says "Security Update 2013-004 can't be saved" and tells me to check my internet connection. Obviously my connection is fine since I'm writing this. I'm trying to update iTunes but it won't do that until this updates? I don't understand why it can't be saved.
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Installation error for security update 2013-004 version 1.0
Hi,
I receive a 'unexpected error' message when I try to install security update 2013-004 version 1.0. I have tried updating from computer and manually downloading 'security update 2013-004', but still receive the exact same error message. I'm on a macbook pro mid 2011, Mac OS X Lion 10.7.5.Try verifying your hard disk with Disk Utility in the Utilities folder.
After launching Disk Utility, in the left pane, click on the name of your hard disk.
In the right pane, click the First Aid tab and then click the Verify Disk button.
If the result is OK, then click the button to Repair Disk Permissions.
If the Verify Disk test result reports errors, you will need to reboot the computer in Recovery HD and use Disk Utility there to repair the disk. See instructions by Kappy.
Afterwards, try installing the security update again.
As for the cause of the unexpected error, look at the log reports with Console in the Utilities folder.
HTH -
Security Update 2013-004 blocking Firefox use
We are a production house with 16 workstations, half of which operate from an OD server. We installed the above security update this morning (security update 2013-004 for Lion, dated 9/12/13), and have found that with the OD users, it has locked out use of Firefox (v24.0, though it has affected early versions). Firefox works normally if used from local machine based user (admin or normal user), but not via Open Directory users. When looged in to network account, Firefox stalls, causes beachball, or refuses to display Firefox window. Throwing pref's, caches, or Firefox profile.ini into trash does no good.
As memory serves, you can not un-install these updates. I've verified that the update is the cause, as we run cloned backup drives that have not had security update installed, and they work with all versions of Firefox. Updates were applied used Apple Software Updater from within the OS. So come on Apple, give us user a break and a new security update.
Thanks in advance...
Spec's: Mac Pro - Early 2009, OSX 10.7.5 16G memoryDear Steve,
same over here:
OS-X 10.6.8 on OD-client and Server, Firefox 24 and Security Update 2013-004
Firefox refuses to launch for the network account, local accounts work fine.
Application gets terminated always at the same point during the launch procedure:
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches,
Content Modified,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/TemporaryItems,
Modified xattr,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/TemporaryItems,
Folder Created,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/TemporaryItems,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/TemporaryItems,
Chown,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Modified xattr,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
File Created,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Deleted,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Content Modified,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
File Created,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default/startupCache,
Deleted,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/compatibility.ini,
Content Modified,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/compatibility.ini,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/compatibility.ini,
Content Modified,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default/startupCache,
Modified xattr,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default/startupCache,
Folder Created,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Modified xattr,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
File Created,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Stat Changed,
0
23.09.2013 12:19:06
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Content Modified,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Renamed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs.js,
Renamed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps-1.json,
Stat Changed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps-1.json,
Modified xattr,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps-1.json,
File Created,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps-1.json,
Stat Changed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps-1.json,
Stat Changed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps-1.json,
Content Modified,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps-1.json,
Renamed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps/webapps.json,
Renamed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Deleted,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt.tmp,
Stat Changed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt.tmp,
Modified xattr,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt.tmp,
File Created,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt.tmp,
Stat Changed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt.tmp,
Content Modified,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt,
Deleted,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt.tmp,
Renamed,
0
23.09.2013 12:19:07
?[3035]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/Telemetry.ShutdownTime.txt,
Renamed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Stat Changed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Modified xattr,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
File Created,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Stat Changed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Deleted,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
Content Modified,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/.parentlock,
File Created,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default,
Stat Changed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default/startupCache,
Deleted,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/compatibility.ini,
Content Modified,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/compatibility.ini,
Stat Changed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/compatibility.ini,
Content Modified,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default/startupCache,
Modified xattr,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default/startupCache,
Folder Created,
0
23.09.2013 12:19:07
System[0]:
/Applications/Firefox/Firefox.app,
Launched App,
0
23.09.2013 12:19:07
launchd[1]:
/Applications/Firefox/Firefox.app,
Launched App,
0
23.09.2013 12:19:07
System[0]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches,
Folder Changed,
21187726
23.09.2013 12:19:07
System[0]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/TemporaryItems,
Folder Changed,
21187735
23.09.2013 12:19:07
System[0]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches,
Folder Changed,
21187738
23.09.2013 12:19:07
System[0]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/webapps,
Folder Changed,
21187826
23.09.2013 12:19:07
System[0]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles,
Folder Changed,
21187875
23.09.2013 12:19:07
System[0]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default,
Folder Changed,
21187887
23.09.2013 12:19:07
System[0]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Caches/Firefox/Profiles/roz86mwv.default,
Folder Changed,
21187893
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Stat Changed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Modified xattr,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
File Created,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Stat Changed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Stat Changed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Content Modified,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs-1.js,
Renamed,
0
23.09.2013 12:19:07
?[3037]:
/Network/Servers/osx-server.domain.tld/Volumes/DATA/Users/testuseraccount/Librar y/Application Support/Firefox/Profiles/roz86mwv.default/prefs.js,
Renamed,
0
23.09.2013 12:19:07
System[0]:
/Applications/Firefox/Firefox.app,
Terminated App,
0
Did you accidently investigated this any further?
Switching back to FF23 is the last option, i think - how would i know when updating to a current release will be posible?
In order of attempting to track down the reason i'm not decided yet who is to blame here:
Something must have changed with FF *AND* the security update...
I'll keep on trying but wanted to make sure to document that you are not a singular case...
CU -
Security update 2013-004 1.0 and Safari 5.1.10
After installing the security update 2013-004 1.0 and Safari 5.1.10 neither mail, safari or chrome will open, they will quit unexpectedly? And the problem is I cant find my OS disk to restore the system before the update, any help?
Process:
Mail [401]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
4.6 (1085)
Build Info:
Mail-10850000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [103]
Date/Time:
2013-10-09 10:09:32.511 -0500
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
11282 sec
Crashes Since Last Report:
35
Per-App Interval Since Last Report: 27 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID:
6D4A2BAA-85E1-4ADC-98EB-B703131D7FB5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore
0x0000000102ca9868 dyld_stub_pthread_key_create + 0
1 com.apple.WebKit
0x0000000100fa59a5 +[WebCache setDisabled:] + 85
2 com.apple.mail
0x00000001000073a6 0x100000000 + 29606
3 com.apple.mail
0x0000000100004079 0x100000000 + 16505
4 com.apple.Foundation
0x000000010147aad5 _nsnote_callback + 167
5 com.apple.CoreFoundation
0x0000000101232fd0 __CFXNotificationPost + 1008
6 com.apple.CoreFoundation
0x000000010121f548 _CFXNotificationPostNotification + 200
7 com.apple.Foundation
0x0000000101471a36 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
8 com.apple.mail
0x000000010000251d 0x100000000 + 9501
9 com.apple.AppKit
0x00007fff8163744a -[NSApplication _postDidFinishNotification] + 100
10 com.apple.AppKit
0x00007fff8163737f -[NSApplication _sendFinishLaunchingNotification] + 66
11 com.apple.AppKit
0x00007fff8170235d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
12 com.apple.AppKit
0x00007fff81701fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
13 com.apple.Foundation
0x00000001014a90d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
14 com.apple.Foundation
0x00000001014a8f06 _NSAppleEventManagerGenericHandler + 114
15 com.apple.AE
0x00007fff85ea432b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
16 com.apple.AE
0x00007fff85ea4224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
17 com.apple.AE
0x00007fff85ea412b aeProcessAppleEvent + 210
18 com.apple.HIToolbox
0x00007fff88267619 AEProcessAppleEvent + 48
19 com.apple.AppKit
0x00007fff81607095 _DPSNextEvent + 1191
20 com.apple.AppKit
0x00007fff81606801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
21 com.apple.AppKit
0x00007fff815cc68f -[NSApplication run] + 395
22 com.apple.AppKit
0x00007fff815c53b0 NSApplicationMain + 364
23 com.apple.mail
0x000000010000205c 0x100000000 + 8284
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00007fff89fe0c0a kevent + 10
1 libSystem.B.dylib
0x00007fff89fe2add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib
0x00007fff89fe27b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib
0x00007fff89fe22de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib
0x00007fff89fe1c08 _pthread_wqthread + 353
5 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib
0x00007fff89fe1a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff89fe1e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib
0x00007fff89fe1a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff89fe1e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib
0x00007fff89fc7dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x00007fff8a006772 _pthread_cond_wait + 1015
2 com.apple.Foundation
0x00000001014b4eb3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation
0x00000001014a8032 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.MessageFramework
0x0000000100429d2b -[RSSInterchange subscribeToFeedWithTransporter:] + 71
5 com.apple.MessageFramework
0x000000010042997e -[RSSLibraryStore subscribeToFeedWithURL:] + 84
6 com.apple.MessageFramework
0x000000010041c9c3 -[RSSAccount _validateRSSMailboxes:] + 262
7 com.apple.Foundation
0x000000010147b114 __NSThread__main__ + 1429
8 libSystem.B.dylib
0x00007fff8a000fd6 _pthread_start + 331
9 libSystem.B.dylib
0x00007fff8a000e89 thread_start + 13
Thread 5:
0 libSystem.B.dylib
0x00007fff8a009aea pread + 10
1 libsqlite3.dylib
0x00007fff86f6809c unixRead + 44
2 libsqlite3.dylib
0x00007fff86f6bec0 sqlite3PagerAcquire + 1312
3 libsqlite3.dylib
0x00007fff86f6f9bf getAndInitPage + 143
4 libsqlite3.dylib
0x00007fff86f78737 btreeCursor + 503
5 libsqlite3.dylib
0x00007fff86fdbf5c sqlite3VdbeExec + 19548
6 libsqlite3.dylib
0x00007fff86fe2798 sqlite3_step + 1384
7 com.apple.PubSub
0x0000000104fc662f SQLite::Cursor::nextRow() + 77
8 com.apple.PubSub
0x0000000104fe47a7 +[PSClient allClientBundleIdentifiers] + 175
9 com.apple.MessageFramework
0x0000000100429ecb -[RSSInterchange _runManager] + 203
10 com.apple.Foundation
0x000000010147b114 __NSThread__main__ + 1429
11 libSystem.B.dylib
0x00007fff8a000fd6 _pthread_start + 331
12 libSystem.B.dylib
0x00007fff8a000e89 thread_start + 13
Thread 6:
0 libSystem.B.dylib
0x00007fff89fe1a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff89fe1e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000260 rcx: 0x00007fffffe001a0 rdx: 0x0000000000000001
rdi: 0x0000000102d31ad8 rsi: 0x00000001029e9ae0 rbp: 0x00007fff5fbfed50 rsp: 0x00007fff5fbf6c88
r8: 0x0000000105621e78 r9: 0x0000000000000000 r10: 0x0000000102d337f0 r11: 0x00000001029dff40
r12: 0x0000000000000001 r13: 0x0000000100360fc0 r14: 0x0000000105253ef0 r15: 0x0000000105253ab0
rip: 0x0000000102ca9868 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Binary Images:
0x100000000 -
0x100338ff7 com.apple.mail 4.6 (1085) <6AA3473B-A8D9-BD76-E344-1A45327E3A23> /Applications/Mail.app/Contents/MacOS/Mail
0x10040c000 -
0x10074ffff com.apple.MessageFramework 4.6 (1085) <7F3245FF-592B-6E14-4A80-8F2E9ABACC94> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x1008f8000 -
0x100a68fff com.apple.QTKit 7.7 (1800) <10F1DA07-ED26-C103-EE0A-515898C1DB19> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x100b52000 -
0x100ddbff7 com.apple.security 6.1.2 (55002) <D224882B-D57B-83AF-3781-548BCEACB327> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x100ed3000 -
0x100f1cff7 com.apple.securityinterface 4.0.1 (40418.0.1) <9AF33A9F-2D8C-2AE6-868C-EA836C861031> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x100f4e000 -
0x1010f0fe7 com.apple.WebKit 6534.59 (6534.59.10) <5F60FC29-1962-988F-96D1-A72A61F8C4EB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1011da000 -
0x101351fe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10146a000 -
0x1016ecfff com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x101864000 -
0x101884fff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x10188e000 -
0x1019adff7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <0CE8D59B-D0C7-1DCE-3654-37F27F61BEFA> /usr/lib/libcrypto.0.9.8.dylib
0x101a15000 -
0x101bd3fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <97A75BFB-0DB6-6F44-36B0-97B7F7208ABB> /usr/lib/libicucore.A.dylib
0x101c42000 -
0x101d58ff7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
0x101d81000 -
0x101dcbff7 com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x101df5000 -
0x101e20ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <3630A97F-55C1-3F34-CA63-3847653C9645> /usr/lib/libxslt.1.dylib
0x101e2b000 -
0x101f60fff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x101fda000 -
0x101fdbff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x101fe0000 -
0x10219ffff com.apple.ImageIO.framework 3.0.6 (3.0.6) <92882FD3-CB3F-D0BE-DDDA-43B4BEE10F58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x10220b000 -
0x102289ff7 com.apple.CoreText 151.13 (???) <5C6214AD-D683-80A8-86EB-328C99B75322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x1022c7000 -
0x102361fff com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x10238a000 -
0x10244bfef com.apple.ColorSync 4.6.8 (4.6.8) <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x102488000 -
0x1024defe7 libTIFF.dylib ??? (???) <2DBEC120-DAA7-3789-36A2-A205BCDF2D72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x1024ec000 -
0x1024f1fff libGIF.dylib ??? (???) <3BAD0DE8-8151-68B0-2244-A4541C738972> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x1024f6000 -
0x102517fe7 libPng.dylib ??? (???) <D8EC7740-EE32-865A-2F75-C9EDE2135510> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x102520000 -
0x102522fff libRadiance.dylib ??? (???) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x102526000 -
0x10254dff7 libJPEG.dylib ??? (???) <08758593-6436-B29E-1DA8-F15597835EC1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x102555000 -
0x102617fe7 libFontParser.dylib ??? (???) <EF06F16C-0CC9-B4CA-7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x10270e000 -
0x102748fff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <4F2A4397-89BD-DEAC-4971-EE838FFA0964> /usr/lib/libcups.2.dylib
0x102757000 -
0x102778fff libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <9410EC7F-4D24-6740-AFEE-90405750FAD7> /usr/lib/libresolv.9.dylib
0x102782000 -
0x102791fef com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10279a000 -
0x1027cbfff libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x1027d2000 -
0x10281bfef libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10282a000 -
0x102944fff libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x102965000 -
0x102968ff7 libCoreVMClient.dylib ??? (???) <75819794-3B7A-8944-D004-7EA6DD7CE836> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10296d000 -
0x102972fff libGFXShared.dylib ??? (???) <6BBC351E-40B3-F4EB-2F35-05BDE52AF87E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x102977000 -
0x1029b6ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <B2E93DEC-2F33-366A-995C-ACA0523D508F> /usr/lib/libssl.0.9.8.dylib
0x1029cd000 -
0x1029d6ff7 com.apple.aps.framework 1.2 (1.2) <2E09D42F-2021-C995-44D0-B80AAAAA99E5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x1029df000 -
0x102d01fff com.apple.JavaScriptCore 6534.59 (6534.59.11) <992F7C39-0ADA-C5EF-0405-55F81A5B2F76> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x102d90000 -
0x103dfafff com.apple.WebCore 6534.59 (6534.59.6) <24B753DC-1FD4-FFCC-5F66-44799244A125> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x104537000 -
0x10457efff com.apple.QuickLookFramework 2.3 (327.7) <A8169A96-FAE6-26B2-A9A9-C78BA5787146> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x1045a9000 -
0x1045eafef com.apple.CoreMedia 0.484.60 (484.60) <6B73A514-C4D5-8DC7-982C-4E4F0231ED77> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x104607000 -
0x10472fff7 com.apple.MediaToolbox 0.484.60 (484.60) <F921A5E6-E260-03B4-1458-E5814FA1924D> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x1047a2000 -
0x104ca8ff7 com.apple.VideoToolbox 0.484.60 (484.60) <F55EF548-56E4-A6DF-F3C9-6BA4CFF5D629> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x104d70000 -
0x104de1ff7 com.apple.AppleVAFramework 4.10.27 (4.10.27) <6CDBA3F5-6C7C-A069-4716-2B6C3AD5001F> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x104dec000 -
0x104e7bfff com.apple.PDFKit 2.5.5 (2.5.5) <18C99AB3-DACC-3654-200E-0BD09EBFB374> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x104ed1000 -
0x104f53fff com.apple.QuickLookUIFramework 2.3 (327.7) <73407EAE-6854-E444-37B1-019AAEDEB31B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x104fa9000 -
0x1050adff7 com.apple.PubSub 1.0.5 (65.28) <87EB5C5F-E4E2-E4FD-70EE-773B3A40ABCD> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x1175de000 -
0x11761cfe7 libFontRegistry.dylib ??? (???) <395D7C0D-36B5-B353-0DC8-51ABC0B1C030> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistry.dylib
0x1177e9000 -
0x11781cff7 libTrueTypeScaler.dylib ??? (???) <B7BA8104-FA18-39A2-56E1-922EE7A660AC> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
0x7fff5fc00000 -
0x7fff5fc3bdef dyld 132.1 (???) <486E6C61-1197-CC7C-2197-82CE505102D7> /usr/lib/dyld
0x7fff80003000 -
0x7fff8004dff7 com.apple.DAVKit 4.0.3 (732.2) <7DC4C8B4-9259-2D5D-BDA5-82F0DE3C95CA> /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit
0x7fff8004e000 -
0x7fff80065fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8017f000 -
0x7fff801a4ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff801a5000 -
0x7fff801f4fe7 com.apple.iCalendar 1.0.3 (54) <539A5A20-99D0-25F8-EB75-BD8437611AA6> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x7fff801f5000 -
0x7fff80202ff7 com.apple.AppleFSCompression 24.4 (1.0) <F521CD1B-AC29-DA0B-BE8D-4F6F9F68A994> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff80203000 -
0x7fff80232ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff80233000 -
0x7fff80240fff com.apple.NSServerNotificationCenter 3.0 (3.0) <FF7063D0-A25F-C22E-FA20-3225ADF089E2> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x7fff80241000 -
0x7fff80241ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff80242000 -
0x7fff80247ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff80292000 -
0x7fff80294fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff80295000 -
0x7fff802d6fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff802d7000 -
0x7fff802d7ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8030d000 -
0x7fff8030dff7 com.apple.Carbon 150 (152) <191B4F4B-8D06-796B-CA0C-782F06DD7BC7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff805a4000 -
0x7fff805a5fff com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-F5F6-58821778629C> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x7fff80789000 -
0x7fff807e0fff com.apple.Symbolication 1.1 (67) <73B6FC15-9E05-69E2-2955-14F82F9BC337> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff807e1000 -
0x7fff8086dfef SecurityFoundation ??? (???) <F43FDB02-CAA5-F8FF-C8D7-6665E7403ECE> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff80872000 -
0x7fff80885ff7 com.apple.syncservices.syncservicesui 5.2 (578.3) <4E9E62DC-148A-CC7E-601A-AC095DD5C95A> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x7fff80886000 -
0x7fff80963fff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff80964000 -
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0x7fff89e4eff7 com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff89fc7000 -
0x7fff8a188fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff8a189000 -
0x7fff8a1a4fff com.apple.datadetectors 2.1 (102.2) <69DC4391-62F4-9168-A9EF-8EA36F49D77A> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x7fff8a1a5000 -
0x7fff8a1a5ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8a1ce000 -
0x7fff8a213fff com.apple.CoreMediaIOServices 140.0 (1496) <D93293EB-0B84-E97D-E78C-9FE8D48AF58E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x7fff8a40d000 -
0x7fff8a419fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff8a41a000 -
0x7fff8a42bfff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x7fff8a5ec000 -
0x7fff8a601ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8a602000 -
0x7fff8a67ffef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff8a680000 -
0x7fff8a6c1fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fffffe00000 -
0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.20f4
Graphics: ATI Radeon HD 2400 XT, ATI,RadeonHD2400, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3250820AS Q, 232.89 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000 / 2
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfa420000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000 / 2
USB Device: USB Optical Mouse, 0x192f (Avago Technologies, Pte.), 0x0916, 0x1d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2 -
I have repeatedly tried to update the software 'Security Update 2013-003' on my MacBook Pro OS X Version 10.7.5 but it keeps failing to install, stating that 'an Unexpected Error Occurred'.
Since the update failed the first time, my MacBook Pro has been running extremely slowly and failing to open basic apps like Mail and Safari at times.
All other updates have been successful apart from this one. I have made sure that my MacBook isn't full (emptied Trash etc) but it still runs really slowly at times so I think it's linked with the Security Update failure.
Please help!
*I have tried installing the update from Support Downloads but it says there isn't space on Macintosh to install it. There is 190 GB of free space on that disk so I don't understand that at all.
LION system.I have tried and it downloads successfully but when I install it, it comes up with this:
-
Security Update 2013-004 for Snow Leopard Failing
I've been trying to download this new security update for almost 2 weeks now. Every time I try to do it, it says the updates have failed. I've tried doing it with all my updates at once. I've tried doing it as a single update. Each time, it goes through almost the entire process and then says that it couldn't be updated. I'm now encountering other problems as a result of it. I'm trying to backup my iPhone to my computer and it keeps giving me an error, saying that all my software must be up to date... (which I can't have if it keeps failing).
Anyone else having this issue / know of a fix???Try going to disk utilities and repair permissions, and verify disk, if verify disk comes back with errors (they wil be RED)
Use your install disc, boot holding the C key, select language, next page select utilities from the menu /disk utilities, repair disk.
Log out trya again, use an ehthernet connection rather than wireless, it is less prone interference.
Try settig Ssfari preferences to "save downloaded files to" desktop and then download the stande alone installer, run the installer pkg
http://support.apple.com/kb/DL1678 -
already try to create a new user and didnt work! this is the crash report of mail. Really disappointed about their customer support!
Process:
Mail [226]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
4.6 (1085)
Build Info:
Mail-10850000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [111]
Date/Time:
2013-10-12 13:19:18.928 -0500
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
164193 sec
Crashes Since Last Report:
153
Per-App Interval Since Last Report: 37 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID:
6D4A2BAA-85E1-4ADC-98EB-B703131D7FB5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore
0x0000000102ca9868 dyld_stub_pthread_key_create + 0
1 com.apple.WebKit
0x0000000100fa59a5 +[WebCache setDisabled:] + 85
2 com.apple.mail
0x00000001000073a6 0x100000000 + 29606
3 com.apple.mail
0x0000000100004079 0x100000000 + 16505
4 com.apple.Foundation
0x000000010147aad5 _nsnote_callback + 167
5 com.apple.CoreFoundation
0x0000000101232fd0 __CFXNotificationPost + 1008
6 com.apple.CoreFoundation
0x000000010121f548 _CFXNotificationPostNotification + 200
7 com.apple.Foundation
0x0000000101471a36 -[NSNotificationCenter postNotificationName:object:userInfo:] + 101
8 com.apple.mail
0x000000010000251d 0x100000000 + 9501
9 com.apple.AppKit
0x00007fff8163744a -[NSApplication _postDidFinishNotification] + 100
10 com.apple.AppKit
0x00007fff8163737f -[NSApplication _sendFinishLaunchingNotification] + 66
11 com.apple.AppKit
0x00007fff8170235d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 219
12 com.apple.AppKit
0x00007fff81701fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
13 com.apple.Foundation
0x00000001014a90d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
14 com.apple.Foundation
0x00000001014a8f06 _NSAppleEventManagerGenericHandler + 114
15 com.apple.AE
0x00007fff85ea432b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
16 com.apple.AE
0x00007fff85ea4224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
17 com.apple.AE
0x00007fff85ea412b aeProcessAppleEvent + 210
18 com.apple.HIToolbox
0x00007fff88267619 AEProcessAppleEvent + 48
19 com.apple.AppKit
0x00007fff81607095 _DPSNextEvent + 1191
20 com.apple.AppKit
0x00007fff81606801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
21 com.apple.AppKit
0x00007fff815cc68f -[NSApplication run] + 395
22 com.apple.AppKit
0x00007fff815c53b0 NSApplicationMain + 364
23 com.apple.mail
0x000000010000205c 0x100000000 + 8284
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00007fff89fe0c0a kevent + 10
1 libSystem.B.dylib
0x00007fff89fe2add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib
0x00007fff89fe27b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib
0x00007fff89fe22de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib
0x00007fff89fe1c08 _pthread_wqthread + 353
5 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib
0x00007fff89fe1a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff89fe1e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 3:
0 libSystem.B.dylib
0x00007fff89fe1a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff89fe1e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 4:
0 libSystem.B.dylib
0x00007fff89fc7dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x00007fff8a006772 _pthread_cond_wait + 1015
2 com.apple.Foundation
0x00000001014b4eb3 -[NSCondition waitUntilDate:] + 399
3 com.apple.Foundation
0x00000001014a8032 -[NSConditionLock lockWhenCondition:beforeDate:] + 238
4 com.apple.MessageFramework
0x0000000100429d2b -[RSSInterchange subscribeToFeedWithTransporter:] + 71
5 com.apple.MessageFramework
0x000000010042997e -[RSSLibraryStore subscribeToFeedWithURL:] + 84
6 com.apple.MessageFramework
0x000000010041c9c3 -[RSSAccount _validateRSSMailboxes:] + 262
7 com.apple.Foundation
0x000000010147b114 __NSThread__main__ + 1429
8 libSystem.B.dylib
0x00007fff8a000fd6 _pthread_start + 331
9 libSystem.B.dylib
0x00007fff8a000e89 thread_start + 13
Thread 5:
0 com.apple.PubSub
0x0000000104fe46f8 +[PSClient allClientBundleIdentifiers] + 0
1 com.apple.MessageFramework
0x0000000100429ecb -[RSSInterchange _runManager] + 203
2 com.apple.Foundation
0x000000010147b114 __NSThread__main__ + 1429
3 libSystem.B.dylib
0x00007fff8a000fd6 _pthread_start + 331
4 libSystem.B.dylib
0x00007fff8a000e89 thread_start + 13
Thread 6:
0 libSystem.B.dylib
0x00007fff89fe1a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff89fe1e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff89fe1aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000260 rcx: 0x00007fffffe001a0 rdx: 0x0000000000000001
rdi: 0x0000000102d31ad8 rsi: 0x00000001029e9ae0 rbp: 0x00007fff5fbfed50 rsp: 0x00007fff5fbf6c88
r8: 0x00000001052aee38 r9: 0x0000000000000000 r10: 0x0000000102d337f0 r11: 0x00000001029dff40
r12: 0x0000000000000001 r13: 0x0000000100360fc0 r14: 0x0000000105253aa0 r15: 0x0000000105253660
rip: 0x0000000102ca9868 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Binary Images:
0x100000000 -
0x100338ff7 com.apple.mail 4.6 (1085) <6AA3473B-A8D9-BD76-E344-1A45327E3A23> /Applications/Mail.app/Contents/MacOS/Mail
0x10040c000 -
0x10074ffff com.apple.MessageFramework 4.6 (1085) <7F3245FF-592B-6E14-4A80-8F2E9ABACC94> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x1008f8000 -
0x100a68fff com.apple.QTKit 7.7 (1800) <10F1DA07-ED26-C103-EE0A-515898C1DB19> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x100b52000 -
0x100ddbff7 com.apple.security 6.1.2 (55002) <D224882B-D57B-83AF-3781-548BCEACB327> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x100ed3000 -
0x100f1cff7 com.apple.securityinterface 4.0.1 (40418.0.1) <9AF33A9F-2D8C-2AE6-868C-EA836C861031> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x100f4e000 -
0x1010f0fe7 com.apple.WebKit 6534.59 (6534.59.10) <5F60FC29-1962-988F-96D1-A72A61F8C4EB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1011da000 -
0x101351fe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10146a000 -
0x1016ecfff com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x101864000 -
0x101884fff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x10188e000 -
0x1019adff7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <0CE8D59B-D0C7-1DCE-3654-37F27F61BEFA> /usr/lib/libcrypto.0.9.8.dylib
0x101a15000 -
0x101bd3fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <97A75BFB-0DB6-6F44-36B0-97B7F7208ABB> /usr/lib/libicucore.A.dylib
0x101c42000 -
0x101d58ff7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
0x101d81000 -
0x101dcbff7 com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x101df5000 -
0x101e20ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <3630A97F-55C1-3F34-CA63-3847653C9645> /usr/lib/libxslt.1.dylib
0x101e2b000 -
0x101f60fff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x101fda000 -
0x101fdbff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x101fe0000 -
0x10219ffff com.apple.ImageIO.framework 3.0.6 (3.0.6) <92882FD3-CB3F-D0BE-DDDA-43B4BEE10F58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x10220b000 -
0x102289ff7 com.apple.CoreText 151.13 (???) <5C6214AD-D683-80A8-86EB-328C99B75322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x1022c7000 -
0x102361fff com.apple.ApplicationServices.ATS 275.19 (???) <2DE8987F-4563-4D8E-45C3-2F6F786E120D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x10238a000 -
0x10244bfef com.apple.ColorSync 4.6.8 (4.6.8) <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x102488000 -
0x1024defe7 libTIFF.dylib ??? (???) <2DBEC120-DAA7-3789-36A2-A205BCDF2D72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x1024ec000 -
0x1024f1fff libGIF.dylib ??? (???) <3BAD0DE8-8151-68B0-2244-A4541C738972> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x1024f6000 -
0x102517fe7 libPng.dylib ??? (???) <D8EC7740-EE32-865A-2F75-C9EDE2135510> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x102520000 -
0x102522fff libRadiance.dylib ??? (???) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x102526000 -
0x10254dff7 libJPEG.dylib ??? (???) <08758593-6436-B29E-1DA8-F15597835EC1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x102555000 -
0x102617fe7 libFontParser.dylib ??? (???) <EF06F16C-0CC9-B4CA-7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x10270e000 -
0x102748fff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <4F2A4397-89BD-DEAC-4971-EE838FFA0964> /usr/lib/libcups.2.dylib
0x102757000 -
0x102778fff libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <9410EC7F-4D24-6740-AFEE-90405750FAD7> /usr/lib/libresolv.9.dylib
0x102782000 -
0x102791fef com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10279a000 -
0x1027cbfff libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x1027d2000 -
0x10281bfef libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x10282a000 -
0x102944fff libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x102965000 -
0x102968ff7 libCoreVMClient.dylib ??? (???) <75819794-3B7A-8944-D004-7EA6DD7CE836> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x10296d000 -
0x102972fff libGFXShared.dylib ??? (???) <6BBC351E-40B3-F4EB-2F35-05BDE52AF87E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x102977000 -
0x1029b6ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <B2E93DEC-2F33-366A-995C-ACA0523D508F> /usr/lib/libssl.0.9.8.dylib
0x1029cd000 -
0x1029d6ff7 com.apple.aps.framework 1.2 (1.2) <2E09D42F-2021-C995-44D0-B80AAAAA99E5> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x1029df000 -
0x102d01fff com.apple.JavaScriptCore 6534.59 (6534.59.11) <992F7C39-0ADA-C5EF-0405-55F81A5B2F76> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x102d90000 -
0x103dfafff com.apple.WebCore 6534.59 (6534.59.6) <24B753DC-1FD4-FFCC-5F66-44799244A125> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x104537000 -
0x10457efff com.apple.QuickLookFramework 2.3 (327.7) <A8169A96-FAE6-26B2-A9A9-C78BA5787146> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x1045a9000 -
0x1045eafef com.apple.CoreMedia 0.484.60 (484.60) <6B73A514-C4D5-8DC7-982C-4E4F0231ED77> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x104607000 -
0x10472fff7 com.apple.MediaToolbox 0.484.60 (484.60) <F921A5E6-E260-03B4-1458-E5814FA1924D> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x1047a2000 -
0x104ca8ff7 com.apple.VideoToolbox 0.484.60 (484.60) <F55EF548-56E4-A6DF-F3C9-6BA4CFF5D629> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x104d70000 -
0x104de1ff7 com.apple.AppleVAFramework 4.10.27 (4.10.27) <6CDBA3F5-6C7C-A069-4716-2B6C3AD5001F> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x104dec000 -
0x104e7bfff com.apple.PDFKit 2.5.5 (2.5.5) <18C99AB3-DACC-3654-200E-0BD09EBFB374> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x104ed1000 -
0x104f53fff com.apple.QuickLookUIFramework 2.3 (327.7) <73407EAE-6854-E444-37B1-019AAEDEB31B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x104fa9000 -
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0x7fff86c7efe7 com.apple.AddressBook.framework 5.0.4 (883) <3C634319-4B5B-592B-2D3A-A16336F93AA0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff86c7f000 -
0x7fff86eb9fef com.apple.imageKit 2.0.3 (1.0) <9EA216AF-82D6-201C-78E5-D027D85B51D6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff86f2b000 -
0x7fff86f32ff7 com.apple.KerberosHelper 2.1 (1.0) <8BCCEA2D-7CE7-1B3E-F371-AB8485A1588F> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff86f33000 -
0x7fff86f33ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff86f56000 -
0x7fff8700ffff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff87040000 -
0x7fff87047fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff87106000 -
0x7fff87151fef com.apple.ImageCaptureCore 1.1 (1.1) <F23CA537-4F18-76FC-8D9C-ED6E645186FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff87191000 -
0x7fff8799bfe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8799c000 -
0x7fff88098ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff880d7000 -
0x7fff88115fef com.apple.DebugSymbols 1.1 (70) <C3D11461-E118-09DB-D9D7-8972B3FD160F> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff881d4000 -
0x7fff881d6fef com.apple.ExceptionHandling 1.5 (10) <F2867B93-A56A-974F-9556-266BCE394057> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x7fff881d7000 -
0x7fff881e2ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <3D65E89B-FFC6-4AAF-D5CC-104F967C8131> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff881e3000 -
0x7fff88232ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff88233000 -
0x7fff88531fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8863b000 -
0x7fff889d8fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff88a6c000 -
0x7fff88b76ff7 com.apple.MeshKitIO 1.1 (49.2) <C19D0CCD-1DCB-7EDE-76FA-BF74079AFC6A> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff88b7f000 -
0x7fff88b8afff com.apple.dotMacLegacy 3.2 (266) <80F00DE2-4C50-0FD9-5C6E-3EAA1599277B> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x7fff88b8b000 -
0x7fff88c40fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff88c41000 -
0x7fff88c59fff com.apple.iChat.InstantMessage 5.0.5 (747) <D9784E28-7614-1BAD-8B22-EC12079BCC40> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x7fff88cab000 -
0x7fff88d61ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff89baa000 -
0x7fff89ce8fff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff89e4d000 -
0x7fff89e4eff7 com.apple.TrustEvaluationAgent 1.1 (1) <5952A9FA-BC2B-16EF-91A7-43902A5C07B6> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff89fc7000 -
0x7fff8a188fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff8a189000 -
0x7fff8a1a4fff com.apple.datadetectors 2.1 (102.2) <69DC4391-62F4-9168-A9EF-8EA36F49D77A> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x7fff8a1a5000 -
0x7fff8a1a5ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8a1ce000 -
0x7fff8a213fff com.apple.CoreMediaIOServices 140.0 (1496) <D93293EB-0B84-E97D-E78C-9FE8D48AF58E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x7fff8a40d000 -
0x7fff8a419fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff8a41a000 -
0x7fff8a42bfff com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x7fff8a5ec000 -
0x7fff8a601ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8a602000 -
0x7fff8a67ffef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff8a680000 -
0x7fff8a6c1fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fffffe00000 -
0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.20f4
Graphics: ATI Radeon HD 2400 XT, ATI,RadeonHD2400, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3250820AS Q, 232.89 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000 / 2
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0xfa420000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x1a100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2
USB Device: USB Optical Mouse, 0x192f (Avago Technologies, Pte.), 0x0916, 0x1d100000 / 2The 10.6.3 Snow Leopard retail disk Apple sells on their online store will work to restore your software and is needed to fix your machine.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Once you get it, backup then follow this list of fixes.
Most commonly used backup methods
..Step by Step to fix your Mac
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
Why will Security Update 2013-004 not install on my Mac Mini
I tried to download the update but everytime it came back with "unexpected error has occurred. It has now disapeared from my updates list but the last time I attempted to download the file I got the same error message. How do I check to see if it really did the update?
menu/About This Mac/More information (the button at the bottom - may be called something else)/System Report/Software/Installations.
-
Security Update 2012-004 failed
Every time I try to install "Security Update 2012-004" it fails. I have tried through software update and manualy downloading the dmg.
The logs give the following errors:
10/12/12 1:15:19 PM Software Update[89304] REQ: install failed
com.apple.message.uuid: 21F63C57-F4BE-4C2D-9669-433CC039EBC7
com.apple.message.domain: com.apple.PackageKit.install
com.apple.message.signature: FAILURE: Software Update
com.apple.message.result: failure
com.apple.message.value: 66.14019
10/12/12 1:15:20 PM Software Update[89304] SWU: installing "Security Update 2012-004, 1.0"
com.apple.message.uuid: 21F63C57-F4BE-4C2D-9669-433CC039EBC7
com.apple.message.domain: com.apple.SoftwareUpdate.install
com.apple.message.signature: FAILURE: zzz041-6151
com.apple.message.result: failure
com.apple.message.signature2: Software Update
com.apple.message.signature3: PKInstallErrorDomain, 121
I then did a regular test with AHT, no errors.
Anyone have any ideas what to try next.
Thanks.It turns out there was somehow a loced file that did not get unlocked and the error message wasn't helpful enough to point me there. So, with all other programs shut down, I opened a terminal window and ran the following command.
sudo chflags -R nouchg /
It takes a couple minutes to run and you will get a few messages about operation not supported on some files, but it fixed the problem and I was able to install the update. -
Clamd fails after installing Security Update 2010-004
A few months ago while running clamav-0.96, I began to get "Assertion failed" notices in my system log. But I applied a PowerPC patch available at clamav.net and that solved the problem. Later on, I updated to clamav-0.96.1 and everything continued running fine until yesterday when I installed Apple's Security Update 2010-004. Now I'm seeing the "Assertion failed" messages in my system log again just about every 10 seconds:
Jun 17 07:55:17 nagxserveg5 net.clamav.clamd[686]: Assertion failed: (ResultPtr
= -(1 << 23) && ResultPtr < (1 << 23) && "Relocation out of range!"), function
relocate, file llvm/lib/Target/PowerPC/PPCJITInfo.cpp, line 399.
Jun 17 07:55:19 nagxserveg5 ReportCrash[705]: Formulating crash report for
process clamd[686]
Jun 17 07:55:19 nagxserveg5 ReportCrash[705]: Saved crashreport to
/Library/Logs/CrashReporter/clamd2010-06-17-075517NAGXServeG5.crash using
uid: 0 gid: 0, euid: 0 egid: 0
Jun 17 07:55:19 nagxserveg5 com.apple.launchd[1] (net.clamav.clamd[686]):
Exited abnormally: Abort trap
Jun 17 07:55:19 nagxserveg5 com.apple.launchd[1] (net.clamav.clamd): Throttling
respawn: Will start in 1 seconds
I tried reinstalling clamav-0.96.1 (configure/make/make install) and
rebooted, but that didn't help. And attempting to reapply PowerPC patch, I just
get the message that the patch is already applied. I have had to turn off virus scanning in ServerAdmin/Mail service in order to send/receive any mail. Otherwise, everything fails in virus scanning and just ends up sitting in my Mail Queue.Yes, but you also mentioned that you tried to apply the patch which is not needed
Looks like a freshclam update broke things then. Until they reliably sort it, you can safely rebuild ClamAV using --enable-llvm=no or --disable-llvm (don't remember which one is correct off the top of my head). -
What do I do if I am having problems installing Security Update 2012-004?
All,
Howdy. My Software Update fails every time I attempt to install the Security Update 2012-004. I can use the Software Update for other installations. I downloaded the Security Update 2012-004.dmg from the Apple Support site. However, that installation failed as well. Any pointers or tips that I could try?
Processor: 2.4 GHz Intel Core 2 Duo
Memory: 4 GB 1067 MHz DDR3
Thanks.So, for whatever reason, it seems my last post didn't stick. So, here it is again.
I repaired the permissions several times. I thought that after the first time, there would be no more permissions that needed to be 'repaired'. Perhaps it doesn't work that way. After repairing permissions about 5x, I tried it again, but got the same result as before. I also verified permissions - no change. I took a screenshot of the last permissions that I repaired. Maybe it will help...
Is there anything else you'd recommend? -
I am running Lion 10.7.5 on a 13" MacBook Pro (late 2011) with the latest software updates and everything has been working perfectly.
Last night I tried to do a Software Update and it said there is a Security Update 2013-002 (ver 1.0) recommended. I installed it and the progress bar went to about 50% and then stopped. I waited more than 2 hours and the mac locked up. Had to do a hard reboot. Tried to install this Security update again after rebooting. The mac froze again (spinning wheel).
Any ideas?OK. Let's try running the computer in Safe Mode then a normal restart. The initial startup into safe mode will take some time so be patient. A progress bar will eventually appear then disappear. Once safe mode is complete you will see a login window. Login with the desired account and password. Wait for the startup to fully complete before restarting. The point here is to clear some caches and other files that may become corrupted.
If you happen to own a utility such as Mountain Lion Cache Cleaner I would use it to clear out all the user, system, and font caches. An immediate restart is needed upon completion. At least this way we can rule out corrupted caches.
Meanwhile you can check out:
Kappy's Personal Suggestions About OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utility is: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption. Drive Genius provides additional tools not found in Disk Warrior for defragmentation of older drives, disk repair, disk scans, formatting, partitioning, disk copy, and benchmarking.
Four outstanding sources of information on Mac maintenance are:
1. OS X Maintenance - MacAttorney.
2. Mac maintenance Quick Assist
3. Maintaining Mac OS X
4. Mac Maintenance Guide
Periodic Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) See Mac OS X- About background maintenance tasks. If you are running Leopard or later these tasks are run automatically, so there is no need to use any third-party software to force running these tasks.
If you are using a pre-Leopard version of OS X, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced after Tiger. (These utilities have limited or no functionality with Snow Leopard, Lion, or Mountain Lion and should not be installed.)
Defragmentation
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive except when trying to install Boot Camp on a fragmented drive. But you don't need to buy third-party software. All you need is a spare external hard drive and Carbon Copy Cloner.
Cheap and Easy Defragmentation
You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive. You will use Carbon Copy Cloner to create the backup and to restore it.
1. Get an empty external hard drive and clone your internal drive to the
external one.
2. Boot from the external hard drive.
3. Erase the internal hard drive.
4. Restore the external clone to the internal hard drive.
Clone the internal drive to the external drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not depressed or is ghosted.
5. Click on the Clone button.
Destination means the external backup drive. Source means the internal startup drive.
Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive and click on the upward pointing arrow button.
After startup do the following:
Erase internal hard drive
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your internal hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status of the
drive in DU's status area. If it does not say "Verified" then the drive is
failing or has failed and will need replacing. SMART info will not be
reported on external drives. Otherwise, click on the Partition tab in the
DU main window.
3. Under the Volume Scheme heading set the number of partitions from the
drop down menu to one. Set the format type to Mac OS Extended
(Journaled.) Click on the Options button, set the partition scheme to
GUID then click on the OK button. Click on the Partition button and wait
until the process has completed.
Restore the clone to the internal hard drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not selected or is ghosted.
5. Click on the Clone button.
Destination means the internal hard drive. Source means the external startup drive.
Note that the Source and Destination drives are swapped for this last procedure.
Malware Protection
As for malware protection there are few if any such animals affecting OS X. Starting with Lion Apple has included built-in malware protection that is automatically updated as necessary.
Helpful Links Regarding Malware Protection:
1. Mac Malware Guide.
2. Detecting and avoiding malware and spyware
3. Macintosh Virus Guide
For general anti-virus protection I recommend only using ClamXav, but it is not necessary if you are keeping your computer's operating system software up to date. You should avoid any other third-party software advertised as providing anti-malware/virus protection. They are not required and could cause the performance of your computer to drop.
Cache Clearing
I recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Corrupted cache files can cause slowness, kernel panics, and other issues. Although this is not a frequent nor a recurring problem, when it does happen there are tools such as those above to fix the problem.
For emergency cleaning install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. (AppleJack works with Snow Leopard or earlier.)
Installing System Updates or Upgrades
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Backup and Restore
Having a backup and restore strategy is one of the most important things you can do to maintain your computer. Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner.
2. Deja Vu
3. SuperDuper!
4. Synk Pro
5. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance and backup and restore.
Always have a current backup before performing any system updates or upgrades.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity or 20 GBs, whichever is greater, as free space. Avoid installing utilities that rely on Haxies, SIMBL, or that alter the OS appearance, add features you will rarely if ever need, etc. The more extras you install the greater the probability of having problems. If you install software be sure you know how to uninstall it. Avoid installing multiple new software at the same time. Install one at a time and use it for a while to be sure it's compatible.
Additional suggestions will be found in:
1. Mac OS X speed FAQ
2. Speeding up Macs
3. Macintosh OS X Routine Maintenance
4. Essential Mac Maintenance: Get set up
5. Essential Mac Maintenance: Rev up your routines
6. Five Mac maintenance myths
7. How to Speed up Macs
8. Myths of required versus not required maintenance for Mac OS X
Referenced software can be found at CNet Downloads or MacUpdate. -
This evening I installed the Mac OS 10.6.8 security update 2012-004. I'm posting this to see if others have the same problem, plus to find out if there's a way to uninstall a security update.
All was fine before the update, but now iTunes 10.7 won't launch as it quits unexpectedly and gives me a Problem Report to send to Apple (which was sent).
iTunes will also not launch while logged in under other users. I tried rebooting.
My iMac cannot be updated past OS 10.6.8. I can't live without iTunes.
Let me know If I should post more system info.
Thanks for the help,
Carl.You could try downgrading iTunes to an older version?
Just drag the iTunes.app to the trash and reinstall an older version, you should be able to find one in the Support Downloads, this may fix your problem.
Note, iTunes 10.7 is needed for any devices with iOS 6 -
IMac G5 won't completely start up after failed Security Update 2009-004
The problem:
Last night I attempted to run the latest Security Update (2009-004) on my 2nd Gen iMac G5. The update did not reach completion and I received an error message saying it had been moved to the trash. I attempted to empty the trash and start again. At that point, the trash would not empty, the computer would not shut down, and finder would not relaunch. I had to use the power button to shut it down--have not been able to complete the start up again since. The computer begins to start up, i.e., a bong, and the Apple logo, and spinning wheel (which goes on forever and never progresses to startup login screen).
What I've already done:
-Successfully started up from the install disk
-Run Disk Utility to repair disk and disk permissions; everything checks out okay
-Run Apple Hardware Test; everything checks out okay
-reset PRAM
-unplugged/replugged computer to reset SMU
-backed up some files via Firewire/Target disk mode
My questions:
What is the best, easiest, most logical thing to do next?
Should I reinstall system software from G5 install disk?
What happens when you reinstalll from a disk that has an older version of OS? and how do you get the software back up to date afterward?
Thanks!I had the same problem though my mac was ok for a couple of days after the update. Tried to boot from original install disk (Tiger, though recently upgraded to Leopard), it didn't boot and disk got stuck. I took my Mac (G5 iMac circa 2005) to a specialist who ran disk warrior - HD ok, he did a few other tests and concluded it was a logic board prblem and uneconomical to repair. On this advice I have purchased (at considerable expense) a new iMac. If this has been a problem with the update that can be fixed I am 1) furious with apple that they have released an update that causes near fatal problems & 2) would like to know if there is any way I can make a claim against anyone (Apple?) for purchasing a new mac that I can ill afford due to the destructive nature of an update.
A friend phoned me earlier with the same Mac problem and I didn't connect my problems to the update but now I've done a search for it, I realise it is a widespread problem. Has apple made any statement about it?
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