Security update 2013-04 won't install

I am running snow leopard on imac 10.6.8. This update has been showing for months now but I get a message 'failed to install'. Over past few months safari is getting slower and more glitchy - could the lack of update be causing this? How do I fix the installation problem? (FYI, please respond in non-technical terms... I am computer litterate but not a pro!)

This page describes what is in the update.
http://support.apple.com/kb/HT5880
This page gives advice on what to check if software updates fail to install.
http://support.apple.com/kb/ts1394
Hope they help.

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Security update 2014-002 won't install, stuck on gray Software update screen

My mac mini has been trying to install this security update the past week. It asks for me to restart, when I do it gets stuck on a Software Updater page or gray screen. The only way I can proceed is the shut the computer down by manually holding down the power button. When I restart it shows the update not applied.
I've tried downloading the update directly and applying and no difference. Any ideas?
Thanks

The worst of these background programs, MacKeeper requires you remove it with third party instructions:
https://discussions.apple.com/docs/DOC-3036
You should not use cache cleaners on any system other than a backed up system.
You should not multitask while attempting to back your data.
Open the Activity Viewer to determine what other processes may be running and determine if one of those is one you recognize that is third party.
Antivirus and firewall software are not essential, unless you practice unsafe computing in the first place. In those instances ClamAV and Sophos are probably the best bets about being the least intrusive.

Security Update 2012-002 Won't Install

I have been attempting for some time now to install the latest Security Update 2012-002 on my Macbook Pro running OSX v.10.6.8.
Upon restart as the computer is about to fully boot up it simply shuts off. I have run Apple Disk Utility as well as MacTuneUp several times.
The machine seems to be in fine working condition and accepts all other software updates except this one.
Any suggestions or fixes out there?

Hi Jonathan:
What's your hard drive capacity like? You should try to maintain at least 1-2 GB free.
Also, how long have you had 512MB RAM? Have you recently upgraded? Poor-quality RAM could affect software updates. If this applies, remove any recently installed RAM and try the update. If successful, replace the RAM (though I'd get the RAM replaced).
Andrew Penner

Security Update 2010-005 won't install.

I have an iMac4,1 with 2gig of RAM and OSX 10.6.5 and when I try to install Security Update 2005-005 I get a message that my volume does not meet requirements for this update. I know my OS is up to date. Could it be that my hardware is too dated? Do I need a newer model?

BWS3RD wrote:
Was trying to install Facetime which asks for Security Update 2010-005.
Welcome to Discussions, BWS3RD
The Security Update 2010-005 message is common for users who try to install FaceTime on a Leopard (10.5.x) Mac. The Mac FaceTime beta will not run in Leopard.
Your posted system info shows that you use Mac OS X (10.6.5), but perhaps you are trying to install FaceTime on a Mac that does not meet FaceTime system requirements?
The FaceTime product page http://www.apple.com/mac/facetime/ shows system requirements:
"*Requires Mac OS X v10.6.4 Snow Leopard or later.*"
I always suggest using the latest Snow Leopard version.
If your posted Mac OS X (10.6.5) is correct, use the following method to apply the 10.6.5 Combo before attempting another FaceTime reinstall:
• Backup your Mac and turn off Time Machine
• Disconnect peripherals and restart Mac
• Use Disk Utility to repair permissions
• Download and install http://support.apple.com/kb/DL1324
• Repair permissions again immediately following the restart that finishes the update.
• Download and install a fresh copy of FaceTime
(• Turn Time Machine on again when you are satisfied that everything works.)
Message was edited by: EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

Security Update 2006-002 won't install

I've tried about 10 times, each time it gets to the point of writing but stops at 66% completion. Then tells me the software failed to install. Anyone else having trouble? This has happened to me on the last few updates. Could it be because I'm behind? I don't think it is because this software update says in incorporates the last few upgrades.

Hi Jonathan:
What's your hard drive capacity like? You should try to maintain at least 1-2 GB free.
Also, how long have you had 512MB RAM? Have you recently upgraded? Poor-quality RAM could affect software updates. If this applies, remove any recently installed RAM and try the update. If successful, replace the RAM (though I'd get the RAM replaced).
Andrew Penner

HT1222 my imac won't install security update 2013-001

I keep getting notifications about Security Update 2013-001. I agree to the installation, my iMac restarts, but later I find that the installation has not happened. What should I do? Thanks for help.

Your Tag states you are using Snow Leopard...
Here's the Link to Apples servers for that security update for Snow Leopard...
http://support.apple.com/kb/DL1642

My Mac 10.7.5 won't shut down after new software (security update 2013-003) installation-- hangs at grey screen with "software update" at top. It also intermittently goes to sleep without my asking. What to do?

My Mac 10.7.5 won't shut down after a new software installation (Security Update 2013-003). It just hangs at a grey screen with "Software Update" at the top. I have to force quit, then restart-- but the new software hasn't installed.
My Mac also intermittently goes into Sleep mode, repeatedly, unprompted by me. I suspect a connection between these two problems.
I have tried deleting the /Library/Updates folder. It hasn't helped. The update still won't install, and my Mac won't shut down without my forcing the quit.
Help please!

Hi, I've just come accross the same problem... did you manage to get a resolution??
Cheers, Chris.

HT201366 CAC readers not working after installing security update 2013-003?

Is anyone else having problems with CAC readers not working after installing security update 2013-003? CAC required websites are causing safari and chrome to crash.

For CAC issues, see:
MilitaryCAC's Mac OS X support landing page
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error w

I am running Acrobat X Pro on Windows 7 in Parallels. I have tried to install the Acrobat updates, but they won't install. Today I tried to create a pdf from a Word 2013 document and it crapped out. I tried to uninstall Acrobat and got Error 1310. Error writing to file: c:\Config.Msi\feea.rbf. What do I do?

Hi Beverly ,
Please refer to the following and see if this helps.
https://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html
Regards
Sukrit Dhingra

Installed Security Update 2013-003 & now cannot see video

Installed Security Update 2013-003 & now cannot see video.
Snow Leopard.
Corrected problem by updating Adobe Flash~ even though I just updated it two days ago~ but that solved the problem.
Message was edited by: Black Cat Prowl

Welcome to Apple Support Communities
Security Update 2013-003 is available for Snow Leopard, Lion and Mountain Lion. You can download the Snow Leopard version > http://support.apple.com/kb/DL1670
You don't have enough space to install the update, so you have to delete things from the hard drive or move them to an external drive. See > http://thexlab.com/faqs/freeingspace.html

Mac Book Pro hangs when installing Security Update 2013-002 (ver 1.0) on Lion 10.7.5

I am running Lion 10.7.5 on a 13" MacBook Pro (late 2011) with the latest software updates and everything has been working perfectly.
Last night I tried to do a Software Update and it said there is a Security Update 2013-002 (ver 1.0) recommended. I installed it and the progress bar went to about 50% and then stopped. I waited more than 2 hours and the mac locked up. Had to do a hard reboot. Tried to install this Security update again after rebooting. The mac froze again (spinning wheel).
Any ideas?

OK. Let's try running the computer in Safe Mode then a normal restart. The initial startup into safe mode will take some time so be patient. A progress bar will eventually appear then disappear. Once safe mode is complete you will see a login window. Login with the desired account and password. Wait for the startup to fully complete before restarting. The point here is to clear some caches and other files that may become corrupted.
If you happen to own a utility such as Mountain Lion Cache Cleaner I would use it to clear out all the user, system, and font caches. An immediate restart is needed upon completion. At least this way we can rule out corrupted caches.
Meanwhile you can check out:
Kappy's Personal Suggestions About OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utility is: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption. Drive Genius provides additional tools not found in Disk Warrior for defragmentation of older drives, disk repair, disk scans, formatting, partitioning, disk copy, and benchmarking.
Four outstanding sources of information on Mac maintenance are:
1. OS X Maintenance - MacAttorney.
2. Mac maintenance Quick Assist
3. Maintaining Mac OS X
4. Mac Maintenance Guide
Periodic Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) See Mac OS X- About background maintenance tasks. If you are running Leopard or later these tasks are run automatically, so there is no need to use any third-party software to force running these tasks.
If you are using a pre-Leopard version of OS X, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced after Tiger. (These utilities have limited or no functionality with Snow Leopard, Lion, or Mountain Lion and should not be installed.)
Defragmentation
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive except when trying to install Boot Camp on a fragmented drive. But you don't need to buy third-party software. All you need is a spare external hard drive and Carbon Copy Cloner.
Cheap and Easy Defragmentation
You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive. You will use Carbon Copy Cloner to create the backup and to restore it.
1. Get an empty external hard drive and clone your internal drive to the
       external one.
2. Boot from the external hard drive.
3. Erase the internal hard drive.
4. Restore the external clone to the internal hard drive.
Clone the internal drive to the external drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not depressed or is ghosted.
5. Click on the Clone button.
Destination means the external backup drive. Source means the internal startup drive.
Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive and click on the upward pointing arrow button.
After startup do the following:
Erase internal hard drive
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your internal hard drive (this is the entry with the
       mfgr.'s ID and size) from the left side list. Note the SMART status of the
       drive in DU's status area. If it does not say "Verified" then the drive is
       failing or has failed and will need replacing. SMART info will not be
       reported on external drives. Otherwise, click on the Partition tab in the
       DU main window.
3. Under the Volume Scheme heading set the number of partitions from the
       drop down menu to one. Set the format type to Mac OS Extended
       (Journaled.) Click on the Options button, set the partition scheme to
       GUID then click on the OK button. Click on the Partition button and wait
       until the process has completed.
Restore the clone to the internal hard drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not selected or is ghosted.
5. Click on the Clone button.
Destination means the internal hard drive. Source means the external startup drive.
Note that the Source and Destination drives are swapped for this last procedure.
Malware Protection
As for malware protection there are few if any such animals affecting OS X. Starting with Lion Apple has included built-in malware protection that is automatically updated as necessary.
Helpful Links Regarding Malware Protection:
1. Mac Malware Guide.
2. Detecting and avoiding malware and spyware
3. Macintosh Virus Guide
For general anti-virus protection I recommend only using ClamXav, but it is not necessary if you are keeping your computer's operating system software up to date. You should avoid any other third-party software advertised as providing anti-malware/virus protection. They are not required and could cause the performance of your computer to drop.
Cache Clearing
I recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Corrupted cache files can cause slowness, kernel panics, and other issues. Although this is not a frequent nor a recurring problem, when it does happen there are tools such as those above to fix the problem.
For emergency cleaning install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. (AppleJack works with Snow Leopard or earlier.)
Installing System Updates or Upgrades
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Backup and Restore
Having a backup and restore strategy is one of the most important things you can do to maintain your computer. Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner.
2. Deja Vu
3. SuperDuper!
4. Synk Pro
5. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance and backup and restore.
Always have a current backup before performing any system updates or upgrades.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity or 20 GBs, whichever is greater, as free space. Avoid installing utilities that rely on Haxies, SIMBL, or that alter the OS appearance, add features you will rarely if ever need, etc. The more extras you install the greater the probability of having problems. If you install software be sure you know how to uninstall it. Avoid installing multiple new software at the same time. Install one at a time and use it for a while to be sure it's compatible.
Additional suggestions will be found in:
1. Mac OS X speed FAQ
2. Speeding up Macs
3. Macintosh OS X Routine Maintenance
4. Essential Mac Maintenance: Get set up
5. Essential Mac Maintenance: Rev up your routines
6. Five Mac maintenance myths
7. How to Speed up Macs
8. Myths of required versus not required maintenance for Mac OS X
Referenced software can be found at CNet Downloads or MacUpdate.

Why does it take 18 hours to install security update 2013-002 onto my macbook pro 10.6.8 safari?

why does it take 18 hours to install security update 2013-002 onto my macbook pro 10.6.8 safari?

Are you connected by ethernet, Magsafe or using wifi?

HT201366 Security Update 2013-003 keeps failing to install - 'Unexpected Error occurred' - and now my MacBook Pro is running extremely slowly?

I have repeatedly tried to update the software 'Security Update 2013-003' on my MacBook Pro OS X Version 10.7.5 but it keeps failing to install, stating that 'an Unexpected Error Occurred'.
Since the update failed the first time, my MacBook Pro has been running extremely slowly and failing to open basic apps like Mail and Safari at times.
All other updates have been successful apart from this one. I have made sure that my MacBook isn't full (emptied Trash etc) but it still runs really slowly at times so I think it's linked with the Security Update failure.
Please help!
*I have tried installing the update from Support Downloads but it says there isn't space on Macintosh to install it. There is 190 GB of free space on that disk so I don't understand that at all.
LION system.

I have tried and it downloads successfully but when I install it, it comes up with this:

Security update 2013-004 install fails

Hi
I have tried to apply the Security update 2013-004. The SW updates requires a reboot, but the reboot does not work. It means the Mac does not reboot anymore nor can I shutdown the Mac anymore. The only way to switch if off, reboot is to hold the power button down until the systems switches of.
I tried to repair the permissions, reinstalled Lion from the App-store (the version on the app-store does not contain the security update yet), but as soon as I try to apply the update I run into the trouble.
Now my only way seems to reinstall again the OS (10.7.5), and avoid the security update, which I guess is not a ggod practice.
Any idea how I could restore the "restart" "shut down" functionality without the reinstall, and what should I do before I download the update to make it work?
Thanks
Heiko
MacBook Pro, Lion 10.7.5

When you have the computer in the functioning mode, try this open Safari/prefences, general tab, where it says "Save downloaded files to:" select desktop(if it is not in the dropdown menu, click other and select desk top from the left column) This will down load it to ypur desktop, next download the stand alone installer here: (bypassing software update)
http://support.apple.com/kb/DL1677
After the down load completes, open the installer package on the desktop and follow the prompts. Use an ethernet connection if available, it is less prone to interference than a wireless, hich means it is usually lees rpone to corruption.
Hope this helps

"Security Update 2013-004 can't be saved" WHY?

I'm trying to install updates on my MacBook Pro and I get an error message that says "Security Update 2013-004 can't be saved" and tells me to check my internet connection. Obviously my connection is fine since I'm writing this. I'm trying to update iTunes but it won't do that until this updates? I don't understand why it can't be saved.

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Security update 2013-04 won't install

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