Security update 2014-001 will not update

I have a MacBook Pro Retna with a SSD drive running OSX 10.8.5. Software update says I have security update 2014-001 1.0 available for my Mac. When I try to install, it downloads, says to restart, which I do, and then gives me an error message saying the update can't be installed and to contact apple. I have done this several times, with the same result. The system will not accept the update? Checking the updates, the update listed is 2013-003. What can I do. I've even tried running the update from a manual download, with the same result.

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

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