See Also Keyword Problem

Hi all.
I have a See Also keyword that is not showing up in the See
Also Pod. I know I have previously created it but it does not show
up.
If I try to create it again, RoboHelp prevents me from doing
so indicating that it already exists. When I open a See Also button
that I have added the keyword to previously, I see the keyword in
there.
The big problem is that I have no way of adding topics to the
keyword.

Hi there
Perhaps try closing the project, deleting the CPD file and
re-opening the project. See if those steps resurrect the keyword.
If not, we may need more invasive measures. But that's the easiest
approach to begin with.
Cheers... Rick

Similar Messages

See Also keywords missing

I am using RoboHelp HTML X5.0.2. I have a project that I at
some point converted from WinHelp and have been working with for
many years.
Yesterday I should work with the See Also-keywords in the
project, but discovered that the keyword list was empty. When I
open the topic properties, I can see the See Also keyword(s)
connected to that topic. I can also see the list of keywords when I
open the properties of the See Also design-time control.
I tried adding a new keyword to a topic, and that keyword
showed up in the list. There was created a new file called
rhakeyword.apj which contains the keyword I added.
I renamed and opened the project file in Access, and could
see the list of keywords there. The one keyword I had added was
listed with a positive ID (1) while the other keywords had negative
IDs (-1 etc).
I tried searching the forum archives and the HATT archives,
but I couldn't find anything similar or relevant. Anyone has any
idea what has happened here, or what I can do to get my keywords
back?
Regards,
Rannveig Østevik

I was able to solve the problem by manually editing the
rhakeyword.apj file. I hadn't so many See Also-keyword, so it was
possible to add them there. All links to the keywords were restored
when I added the keywords to this file.
Before that I tried rebuilding the CPD-file, but that didn't
add the keywords to the See Also tab. If I tried to add the
keywords manually in the RoboHelp UI, I got an error messag that
the keyword already existed.
Regards,
Rannveig Østevik

Remote URLs for See Also Keyword Topics

I am having difficulty entering a remote URL as a topic
destination for a See Also Keyword. With the appropriate See Also
Keyword selected, I click the New Keyword Topic icon. One of the
available dropdown options for the Keyword Topic Destination is
"Remote URLs." However, when that is selected, the "Link To" field
at the bottom of the form is unavailable.
I also used the Find Topic feature to attempt a search for
topics in a separate help project, and the only returns provided by
RoboHelp were for topics that existed in the currently open
project.
Is there some setup option or something I'm missing?

Welcome to our community, S_Reynolds
One option you would have at your beckon call would be to
create simple redirect topics that point to the remote URLs. Then
link those to the See Also keywords.
Cheers... Rick

Multiple issues with See Also controls when importing topics (RoboHelp 9)

I was wondering if anyone has found workarounds to a very flaky area of RoboHelp...
Suppose you create several topics A, B, C and D, each with a See Also control in it. Let's suppose all the topics are assigned to the same See Also keyword, say 'Alphabet'. At a later date you create a new project, and need to import your old topics. The following problems arise:
1) When the topics are imported, RoboHelp does not recreate the 'Alphabet' See Also keyword in the See Also pod. However, the See Also functionality works (sort of) when the project is built. It is not possible to manually add the 'Alphabet' keyword in the See Also pod, because RoboHelp tells you it already exists! The result is an invisible 'Alphabet' See Also keyword, to which you cannot add further topics. As a workaround, I found it is essential to manually add the 'Alphabet' See Also keyword BEFORE importing the topics, and RoboHelp will then correctly assign A, B, C and D to it. However, this can be very awkward if you have hundreds of topics to import and are not sure what See Also keywords the topics reference.
2) When the topics are imported and the project is built, the See Also control does not work as expected. In RoboHelp, right-clicking the See Also control and choosing See Also [] Properties... reveals that the options you previously set, such as 'Popup menu' or "If no topics are associated with any of the See Also keywords..." have been lost! So all those nasty Topics Found dialogs return when you build the help (instead of popups). If you have a See Also control placed in every topic for consistency, it will never grey out if the topic doesn't belong to any See Also keywords.
3) When the topics are imported and the project is built, the current topic's name appears in its own list of See Also topics, i.e. it self-references. So for example, if you are viewing topic A and click the See Also link, topics A, B, C and D are listed, instead of just B, C and D. However, when you create new See Also keywords in RoboHelp, assign topics, and build the help, they work correctly and do not show the calling topic's name.
I spent hours analysing the HTML code of files I am importing, and the code of brand new topics created in RoboHelp, and I can see no obvious differences apart from some -1/0/1 flags in the green Metadata section preceding the SeeAlso code. I even tried changing these flags in my import files to exactly match the flags of new topics that RoboHelp just built, but when importing they still don't work. Clearly RoboHelp stores crucial See Also information elsewhere in the project, but does not make this reliably transportable by adding it to the HTM files that it builds, despite the huge Metadata comment block.
Adobe needs to put a lot of work into making it possible to cleanly re-use files as content re-use is a very common, and often critical, requirement.

Hi there
After reading your post, I come away being unsure about your goal. Is the goal here to simply advise others as to what they may encounter using the See Also functionality? Or is your goal to advise Adobe about what you would like to see changed?
If your goal is to advise Adobe about what you would like to see changed, you need to visit the Wish Form at www.adobe.com/go/wish and file an official request. Otherwise, it just gives you a nice warm glow that you had your say here. But it won't have much of any effect on the product.
As far as any workarounds, I might suggest the following. You seem to be regularly creating a new projects and importing content. And if that's the case, I might suggest you create a template project that would already have these things in place so that as you add content, the expected keywords and links and whatnot are already in place. My thought is that this action would ease much of the frustration you are facing.
Cheers... Rick

See Also Instruction Sought

Although I have read the help file, I must be missing
something. I am trying to add see also groupings for my topic. So
far I have created the see also control, I have added a see also
text? to the topic properties tab but I have been unable to
determine how to link the item I listed as the see also to a
particular topic.
I know i have had a fair number of questions, I am new to
this software after a year or two away without ever having has much
experience to begin with. I appreciate your patience and thank you
in advance for your help.

Hi all
Perhaps I might offer some insight here. I see that Colum
correctly indicated the basic steps, but there seems to be a bit of
confusion. I think I may know why.
Here are my own basic steps.
1. Create See Also keywords
2. Assign them to topics
3. Insert See Also controls that point to the keywords
Here is where you are probably confused. How exactly to
define and assign the See Also keywords. You should be doing this
using the Index designer. So click the Index tab (hoping here you
are using version 6 or older-please advise if you are using 7, as
the process may be a tad different and need further explanation)
From the Index tab, look at the top of the Index designer and
you see a drop-down that you click and have two choices. Index and
See Also. If you choose See Also, the main part of the Index
designer changes. Once there, you add See Also keywords. You then
display the Topic list on the right side and drag desired topics
from the list on the right, into the Topics For area at the bottom
of the See Also designer.
After you do this, your See Also control insertion should be
pretty straightforward.
Hopefully this helps... Rick

Almost There - See Also

Believe me. I have looked at help. Its not that......
helpful, sometimes.
Let me tell you what I have:
1. In the topic properties on the See Also tab I have added
the term 'white listing'
( as in email)
2. Using the See Also "tool" (alternate to index) I have
added text white listing and dragged two topics to the Topics for:
area, lets say the topics are Blocking Senders and Spam Management
3. I have added a see also control to the topic referred to
in #1 above
4. In the properties of the See Also on the Link Options tab
I have selected Button, Popup menu and default for the window and
frame
5. On the See Also tab of the See Also properties there are
three items in the See Also keywords in project, they are black
list, linking and white listing. I have added white listing to the
See Also keywords control area.
After generating the layout, which is in the webhelp format I
do see the button but when clicked it jumps automatically to the
Spam Management topic. It does not list Blocking Senders and Spam
Management as I expected, which are the related topics.
Can you provide instruction? Thanks in advance.
BTW, just wondering, are most of the forum folks technical
writers by trade or developers????
Dave

Hi Dave
One thing that is way cool is that the See Also control has
intelligence. Assume you have three topics assigned. You are
viewing one of the three. The popup menu will only list the other
two, because the topic being displayed really doesn't need to be
there. After all, you are in the topic!
As you only have two topics assigned, the control is also
exhibiting more intelligence in just linking the user over to the
other topic as opposed to presenting a popup, then forcing them to
click a second time to visit the only other topic.
Hopefully this helps... Rick

Using IBM SVC console with firefox 4 does not display the last row of data correctly, also see same the problem with HMC console as well.

Using Firefox 4.0.1, the IBM SVC console and the IBM HMC console both have the last line of selectable items either cut off, or overlaying the prior row of displayed items. Junked version 4 and reverted back to 3.6.17.

Seeing the same problem using the HMC with FF7 beta.

IPhoto 09 Keyword problems.

Hello,
I have my images organized with Adobe Lightroom 2, i have added to them keywords, ratings and labels. The problem that i have with iPhoto is that after importing the images to iPhoto some pictures dont have any keywords. I check with Adobe Lightroom, Adobe Bridge and Finder and the keywords are written to the images, but iPhoto dont read them. I dont understand why iPhoto do read some keywords and do not read others.
iPhoto also dont read the ratings and labels of any image.
Is there any way to make iPhoto read the keywords, ratings and labels that i have added to my pictures with Adobe Lightroom?
Thanks,
Marcelo

Marcelo
Make sure those keywords are written to the IPTC data of the files. That’s the system iPhoto uses. I suspect it is not because the Finder is seeing your keywords and it’s not IPTC aware.
There is no standard for concepts like Ratings and Labels. They are all individual to the particular systems that you use and impossible to move between systems. For instance, iPhoto simply has no concept of “labels”.
As Larry says, you need to decide on a primary tool for your organiser. I would opt for Lightroom, as it’s the most powerful. There are plug-ins that you can get that will then aid integrating LR and iPhoto.
Regards
TD

How do I remove this "See Also" section on the workflow task page?

How do I remove the "See Also" section that lists other files.

How do you get this, i tried on my task list but no luck?
Thanks -WS SharePoint administrator, MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog *Please remember to mark your question as "answered"/"Vote helpful" if this solves/helps your problem.*

See Also Links Not Working

Using RoboHelp 9.0.2.271
Chrome browser 32.0.1700.76
Generating WebHelp
Note: Moving this discussion from Adobe Community > RoboHelp > Discussions to this forum (Adobe Community > RoboHelp > WebHelp).
I apologize up front for the duplicate, but the original post was in the wrong forum I think, and I could not find a way to easily change the forum location.
Can someone help, PLEASE?
Can someone point me to a forum post that I have missed that has an answer?
I have searched the forum posts for hours with no success. However, I did find some fixes to other problems related to opening WebHelp using Chrome.
I have a WebHelp project containing See Also links.
The links don’t work in Chrome. The links work as expected in Firefox and Internet Explorer.
The links are not appearing anywhere in the topic, for example, at the top of the topic.
The project is currently stored locally and can be opened.
I stored the project on a network drive, but the links still don’t work.
Is there any chance that the links will work if the project is stored on a Web server? I don’t have access to a Web server to test the links.
I don’t have the luxury of upgrading to RH10, so I hope there is a fix that will work with RH9.
Thanks in advance for any help.

@Jeff_Coatsworth
First, thanks for your help.
I have seen the thread you provided, http://forums.adobe.com/message/5775431#5775431#5775431.
Previously, I had added "--allow-file-access-from-files" to a Chrome shortcut as noted in the thread. I can open the project that is stored locally using the customized shortcut.
The See Also links (button) still don’t work.
I had not tried the suggestion to update whproxy.js that is at http://helpx.adobe.com/robohelp/kb/webhelp-output-fails-load-chrome.html.
I didn’t try the suggestion because it related to RH10, and I am using RH9.
I have now tried the suggestion.
I downloaded whproxy.js and replaced the file in the output folder as noted.
I cannot view the local project in Chrome using the new whproxy.js file. The page flickers.
I removed "--allow-file-access-from-files" from the customized shortcut, but the project still couldn’t be viewed.
I reverted to my original whproxy.js file and the use of "--allow-file-access-from-files". I can view the project again.
However, the problem still exists with the See Also links. The button is visible but clicking the button does not open the list of topics.
Do you have any other suggestions that I can try?

'See Also' link error

Hi all,
I'm working with NW04. I've got a search iview set up to display the 'See Also' link and the 'Details' link. When I click on the 'See Also' link, I get the following error:
#1.5#00145E2B07DA0045000000D50000122000041348B5D35030#1147102915969#com.sapportals.wcm.control.util.search.SearchSessionBuilder#sap.com/irj#com.sapportals.wcm.control.util.search.SearchSessionBuilder#moonetl#26235##KEP601DW.graybar_J2E_1585051#moonetl#f4576090dea811dac6e100145e2b07da#SAPEngine_Application_Thread[impl:3]_7##0#0#Error##Plain###Error on executing See Also search - no authorization for resource#
I'm not sure which resource to check the permissions for. Any ideas on what to do here?
Thanks!
-Stephen Spalding
Web Developer
Graybar

Hi Achim,
I changed the security manager to 'WebSecurityManager'. After I clicked 'Save', it told me that I do not have to restart java. That did not appear to fix the new problem as I still get the ONLY_IF_CACHED error.
Something that I did try is rebuilding the indexes included in this search. As the indexes were rebuilding (they had only processed about 500 documents each), I performed a search. The search worked about once or twice. Once the indexes had processed around 1000 documents or so, that's when I started getting the ONLY_IF_CACHED error again.
I don't think that I understand what that error is telling me. Do I need to specify a certain ACL Manager Cache? I tried setting that to ca_cm but that didn't fix the problem. I'm now trying to set it to 'web_cache'. We'll see what happens.
Any other comments/suggestions are most welcome.
-StephenS

RoboHelp 8 crashes when clicking See Also tab of Design-Time Control Properties

My project was previously in RoboHelp 7 and is a merged project. I copied a topic with see also buttons and want to edit the links. I right click the button and select Design-Time Control [name] Properties and click the See Also tab. RoboHelp crashes every single time. Error message:
EventType : BEX
P1 : RoboHTML.exe
P2 : 8.0.0.203
P3 : 4944f3bb
P4 : CLIENTMONTEREYDB.dll
P5 : 8.0.0.203
P6 : 4944e14d
P7 : 000016aa
P8 : c0000409
P9 : 00000000
One thing that is a little strange is that some of the buttons have Design-Time Control [object1] Properites and some have Design-Time Control [RelatedTopic] Properties, but all have the See Also tab.
If I insert a new See Also button using Insert > See Also, the menu choice is Design-Time Control [See Also] Properties and the tab is See Also. Click the tab and RoboHelp crashes.
If I insert a new Related Topics button using Insert > Related Topics, the menu choice is Design-Time Control [Related Topic] Properties and the tab is called Related Topics. Click the tab and RoboHelp does not crash.
I have a whole lot of these buttons I need to modify, so I'd appreciate if anyone knows of a solution to this problem.
Sample HTML for an offending button:

<object
classid="clsid:ADB880A6-D8FF-11CF-9377-00AA003B7A11"
    type="application/x-oleobject">
<param name="Command" value="ALink,MENU" />
<param name="Button" value="Text:See Also" />
<param name="Font" value="Verdana,8,0,,BOLD" />
<param name="Frame" value="" />
<param name="Item1" value="" />
<param name="Item2" value="ChgSubErrSeverity - see also" />
</object>


Hello again
Bummer that!
First, I'll answer something I failed to earlier. You said that sometimes it says SeeAlso and sometimes it's object1. Here's the deal on that.
When you click Insert > See Also the first time in a topic, the control is named SeeAlso. If you copied and pasted or clicked Insert > See Also again, the first time you did that it would be object1 or OBJECT1 depending on whether you used the menu or you copied and pasted. This is because each of these must use a unique name. So is it possible that you disliked seeing object1 on some and you renamed so the second (or third) also was named SeeAlso? I could see that causing RoboHelp to gag.
Assuming that's not it, what about topic filenames or titles? Do any of them have unusual characters in the names? Any character other than 0-9, a-z, A-Z or an underscore ( _ ) is suspect. Perhaps an odd character is tossing a monkey wrench into the works.
Cheers... Rick
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See Also in SharePoint lists and libraries

Kindly please help on how to disable the "See Also" inside lists and libraries
Also, where is this getting files from ? Inside the list and libraries ??
Thanks in advance!
AJ MCTS: SP 2010 Configuration MCSA: Windows 7 If you find this post useful kindly please mark it as an answer :) TY

If editing the masterpage isn't an option, active publishing features (if not a publishing template) and add that script to the Styles gallery with the !important parameter added on the end. It'll be applied locally to the whole site.
Steven Andrews
SharePoint Business Analyst: LiveNation Entertainment
Blog: baron72.wordpress.com
Twitter: Follow @backpackerd00d
My Wiki Articles:
CodePlex Corner Series
Please remember to mark your question as "answered" if this solves (or helps) your problem.

Keyword Problem and a Question.Forfo

For some odd reason, Lightroom assigns a keyword (Tofino) to ALL new imports. Even though it isn't selected. A bit aggravating, because I have to got back and change every file after it's imported. Why is this happening and how do I turn it off? This has gone on for more than a year!
My other question concerns the Adjustment Brush. I know there's a simple way of hitting a key to see which areas have been "masked," but I can't figure out how to do it? Who knows?
Many thanks.

I very much appreciate the hints on shortcuts and the "o" for the toggle
mask.
But I still can't figure out the keyword problem. Any other ideas? My
issue is that EVERY time I import files from the camera's SD card, it
applies a keyword of TOFINO. I used that once only. So I'm puzzled where
to look for this in the pre-sets. I prowled around last night, but I don't
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Jeremy "Tofino" Lezin

See Also popup menu not working

This had been posted before, but my situation is slightly
different.
I have 2 See Also text hyperlinks and one Releated Topics
text hyperlink on each topic in my online help.
All are set to dislay topics in a popup menu.
The help is being generated to HTML help.
Once generated, one of the See Also hyperlinks displays in a
Topic LIst Dialog instead of the popup menu.
The other See Also and the Related Topics hyperlinks are
dsiplayed with the popup menu.
I have checked the OPTIONS setting in the .HHP file and there
is no reference to Language.
I added one and it still does not solve the problem.
An older version of this source works fine.
Any ideas????
I have to deliver by Wenesday.
Thanks ---
Michael F Weart
LoanPerformance

Hi Michael
When you insert controls, if you look behind the scenes using
the TrueCode tab, you should see that RoboHelp HTML inserts two
distinctly different blocks of code. One is called a "design-time"
control and is displayed in green text. The other is the basic code
used by the HTML Help compiler. This section is displayed in gray
text. So you have two places to look for this setting. I'm only
referring to See Also controls here.
In the "green code" area should be a line that reads:
<param name="DialogDisplay" value="1" >
If the value is 1, the control produces a popup. If the value
is 0, you get a topics found dialog.
In the "gray code" area should be a line that reads:
<PARAM NAME="Command" VALUE="ALink,MENU">
If the value is Alink,MENU, the control produces a popup. If
the value is Alink, you get a topics found dialog.
Also, I just noticed you posted this identical question in
the RoboHelp for HTML Help forum category. Please don't cross post!
This is outlined in the forum guidelines you can read by
clicking
right here.
Sincerely... Rick

See Also Keyword Problem

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