See my Case

I have a MAC OSX 10.9.4   I can't open an image in PS Elements editor to edit it, from my iPHoto.  I have PS Elements selected in iPhoto preferences as my external editor. When I select the image in iPhoto and then select "Edit in External Editor" the PSE editor page opens, but is blank, i.e. the image I have selected to be edited in PSE, doesn't open in the PSE Editor.  In the past I used PS and had no problem with this issue in my interface with iPhoto.  I have iPhoto 9.5.1
Julie

Check your iPhoto prefs. Yoi may have selected a shortcut and not the application.
You need to choose the application from the Support Files Folder.
Click image below for Finder window. The example is for PSE11 but the file path is the same for PSE12.

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    Updated
    Friday, February 3, 2012 5:16:20 AM PST
    Opened
    Thursday, December 8, 2011 8:54:04 AM PST
    Status
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    Product
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    Support contract
    Adobe Support Program
    Subject
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    NOTES & RESPONSES
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    Wednesday, January 18, 2012 8:29:26 AM PST
    Hiya,
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    Hi Ritesh,
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    Hi Colin ,
    My name is Ritesh & calling from Adobe Technical Support. This
    call is in regards to your to case number 182844369. We tried contacting
    to you however not able reach you somehow so left a voice mail. However,
    if the issue still persists, please feel free to call us back at 1-
    800-833-6687 or 02073650735. We are open from Monday to Friday at 9 AM
    to 5 PMT BST as you can reopen the case within 14 days for further
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    Thank you for doing business with Adobe and have a nice day
    Regards,
    Ritesh
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    Sunday, January 1, 2012 5:05:10 AM PST
    Hiya,
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    IN VERSION 5 CLICKING LIVE VIEW DOES NOTHING.
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    Thanks for your support!
    Happy new year!
    x
    Notes to Customer
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    Hi Colin ,
    My name is Ritesh & I am calling from Adobe Technical Support.
    This call is in regards to your to case number 182844369. We tried
    contacting to you however not able reach you somehow so left a voice
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    1) We were unable to reproduce the issue on test machine here at our
    end. We have tried it with both WIN (stores5_5_win.php) and MA
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    • /Users/**username**/Library/Preferences/Adobe Dreamweaver CS5.5 Prefs
    /Users/**username**/Library/Preferences/com.adobe.Dreamweaver.11.5.plist
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    4) Is the issue happens in live View in Dreamweaver?
    5) Please create a local web server using any of the third party server
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    6) Please make sure that all the dependent files are accessible and
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    However, if the issue still persists, please feel free to call us back
    at 1- 800-833-6687 or 02073650735. We are open from Monday to Friday at
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    Thank you for doing business with Adobe and have a nice day
    Regards,
    Ritesh
    Adobe Support
    Notes from Customer
    Tuesday, December 27, 2011 1:36:41 PM PST
    Hi Nimish,
    Thank you for your reply, but I really don't know wht I am meant to do with the response!
    You say:
    Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
    1900 hrs PST.)
    What is the code for where you are? If I dial this number all I get is number unobtainable.
    PLEASE CALL ME +44 7720 297795
    This number should work world wide unlike yours, I am afraid.
    PLEASE REALISE THERE ARE PEOPLE IN THE WORLD OUTSIDE USA !!!!!
    You keep saying you have phoned me and got through to my voicemail - but why have you not left me a message?
    Frankly I don't think you have successfully contacted me at all !
    Why can't you just email me with instructions about what I am mean to do?
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    I am SERIOUSLY fed up with this.
    Please endeavour to contact me properly!
    Kind regards
    Colin
    Notes from Customer
    Thursday, December 22, 2011 1:10:48 AM PST
    Hiya,
    I have heard nothing from you! what is happening?
    Why have I been left with a BRAND NEW PRODUCT that does not work.
    Where is the support?
    You say you have phoned but I have NO missed calls. I think you are phoning the wrong number. If you got through to voicemail why no
    t leave a message?
    PLEASE HELP !!!!!
    I Bought the upgrade in good faith expecting it to work, but I can't use it at all. This is hopeless!
    I have done everything you suggested but it STILL uploads creating a non-working file!
    If there is nothing you can do I would like my money back please.
    Notes to Customer
    Thursday, December 15, 2011 3:38:36 PM PST
    Hello Colin,
    Thank you for contacting Adobe Technical Support. We are responding in
    reference to your case 182844369 regarding Dreamweaver We tried
    contacting you however reached voice mail. Therefore I would like to
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    the higher level.
    Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
    1900 hrs PST.)
    You can also visit www.adobe.com/go/supportportal for any assistance
    regarding Adobe products. You may also visit www.forums.adobe.com as
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    Nimish
    Adobe
    Notes to Customer
    Thursday, December 15, 2011 10:50:35 AM PST
    Hello Colin,
    Thank you for contacting Adobe Technical Support. We are responding in
    reference to your case 182844369 regarding Launch issue with Flash Pro
    We tried contacting you however reached voice mail. Therefore I would
    like to inform you that asper your feedback we are again escalating the
    case to the higher level.
    Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
    1900 hrs PST.)
    You can also visit www.adobe.com/go/supportportal for any assistance
    regarding Adobe products. You may also visit www.forums.adobe.com as
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    Nimish
    Adobe
    Notes from Customer
    Thursday, December 15, 2011 2:49:14 AM PST
    Hiya
    Well I have tried all you suggest and the problem is still the same. The OLD version 5 uploads the file perfectly and clicking the b
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    http://www.maisonhomeinteriors.com/stores.ph p
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    I hope you can see the problem!
    I have found other problems with other sites too. I simply can't trust version 5.5 !!!!
    I hope you can help further!
    Out of interest I have sent via FTP two zip files of the prefs screen shots from both versions.
    Notes to Customer
    Wednesday, December 14, 2011 11:55:11 AM PST
    Hello Colin,
    Thanks for contacting adobe..!!!
    we tried contacting you many times but reached voicemail.
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    >> Try to reset the preferences for both versions of Dreamweaver.
    {follow:- http://kb2.adobe.com/cps/839/cpsid_83912.html }
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    If this will not help you resolving your issue, you can call us back.
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    Adobe
    Notes from Customer
    Tuesday, December 13, 2011 2:35:41 PM PST
    I don't understand!!!
    Your message says...
    "Open - Pending Your Response"
    Response to WHAT? you haven't asked me anything. Are you asking me to do something? please be specific as to what you want me to do!
    Regards
    Notes from Customer
    Monday, December 12, 2011 11:49:40 PM PST
    Er.. but you haven't said anything!
    What are you asking for?
    What am I meant to do?

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