See Thumbnails in Portal

Hi experts,
We want to see a thumnail when we display/edit a document in the Portal.
It's no problem to see the thumnbail in SAPGUI.
Is it possible ti see it in the portal? What customizing can we have missed.
We use ECC6 EhP4 and PLM 7
Kind regards
Mikael

Hi Cristoph,
Thanks for your reply
As you have seen a colleague of mine has sent an OSS regarding this issue.
The issue was not solved by the note and we still have this error.
Kind regards
Mikael Lindströ

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