Seeing extreme slowness and problems opening some files

Hi,
Starting about a week ago (and I can't recollect any coincident update or something I might have done), Java is real slow to start. This is true for any Java programs that I click on and even from the shell in an xtrem. In the latter case, the command "java -version" can take up to 4 or 5 minutes to execute. Right after that, however, it runs quickly. So only the first invokation of Java after startup exhibits this problem. After that, Java runs just fine, full speed, etc, etc.
The other problem is more general. When I click on the hard disk icon, the dialogue window open and displays and then locks up for a minute or two with the little busy icon form of th cursor. Basically, the finder is locked up. This lockup does not affect any running program so I can do something else while the finder is taking its time (if you look in Force Quit, it will tell you the finder is not responding). Over this past week while I was at a conference, I downloaded several large *.tgz (zipped tar archives) which is a very normal thing for me to do. When I clicked on any one of them, the finder hung. Trying to restart the finder failed and I would have to reboot the machine. Using the shell inside an xterm, I tried simply "file filename" which should instantly return the filetype. But the command hung instead. And "kill -KILL" from the command line wouldn't kill it. But what I discovered is that if I just let it be, after something greater than 5 minutes and in some cases 10 minutes, it would return with a correct response. After that I could untar the file without any problem.
I don't think I've been infected with any kind of malware. I have Sophos' free Mac scanner. I updated it profile do I had all the newest signatures and then let it scan my whole disk which pretty much takes over night. It found nothing.
So, any ideas at all?
Thanks,
Rob Tanner
Linfield College

Hi Rob,
Do you have at least 15% free space on the HD?

Similar Messages

Flash is slow and cannot open previous files

flash 8 professional is slow and cannot open previous files,
I can't fix it. I use a Mac. It also crashes while loading if I
open another app. any help, please?
EDIT: Also, I CAN open flash, if that helps.

Have you checked that you are opening the new version? To check this, open a Finder window, select Applications in the sidebar and open the Pages app with the new icon, so you will get the new version.
Your problem is caused because Apple decided to keep the old iWork applications version after installing the new one. The only thing you have to do is to open it from the Applications folder, or drag the new version to the Dock, so you can access to it quickly

Error message when publishing and problems opening output file

I have 5 projects linked together. When I publish one, I get a message that the files listed below are linked to the open project, and one or more of these projects may require exporting. I have tried to open these files and choose File | Export | Project to | but the options in the list (Flash 8 and Flash CS3) are both grayed out--on every one of these files. I'm publishing to Flash 9.
I didn't think much about this message until a few reviewers said they can't open the project, or when they do, they don't see my playbar on the skin.
One more thing--when an IT person was trying to help one reviewer open the output file, the IT person said "Oh, there's a problem with the code in line 25." I guess that's the html code? I'm not a programmer, but I can look at html code. What should I be seeing there in line 25?
Is their problem opening the output file(s) related to my message about possibly needing to export files? Why might they be having problems getting the output file to open?
Thanks for any insights you can provide!
SAM

Hi Sam
It depends on a number of things. Are you certain you uploaded all the files involved? If not, there will be problems.
The message about the linked files is quite simply advising you that you have links from that particular movie that will expect to find the files being linked to.
If a person isn't seeing playback controls and you have included them, it's likely you haven't provided the correct link for them to open and play the file. Typically you provide a link to the HTML page Captivate creates. As long as all the output files are in the same place on the server, you should be good to go.
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Slow and problems opening programs

Just installed Lion 3 days ago and its loads and runs very slow. Don't understand why.
Secondly when i go to Safari it will not go to the home page when I open, it goes to the last page I was in when i was browsing. Same with with Excel, word, etc. It opens the last document I close when i load the program
thanks for any suggestions
tim

Timothy Kavulla wrote:
... Same with with Excel, word, etc. It opens the last document I close when i load the program
You need to uncheck this box:
Regards,
Colin R.

Mac Book Pro 15" mid 2009 after installing new hard drive and 8 gb memory, start up disk is still full, start up from power off is very slow, and programs open immediately after start up EX. word, excel. Help?

I installed a new 1tb WD hardrive in my mid 2009 macbook pro along with upgrading from 4gb to 8 gb.
My start up disk is still almost full, booting up is extremely slow, and programs open up by themselves once booted up ex:word, excel.
New TB drive shows up alng with 8 GB but, new hard drive not updating somehere? What am I missing? See screenshots below

Thanks for the response, but I'm looking for answers to a few of the other answers before I look at completeing the steps above.
1. Whyis the new TB drive recognized in image 1 but still have the original 256GB size still recognized(and almost full) in image 1 also? The HD should now be 1 TB, not 256 correct? If this were the case, the HD, would only be fraction of full capacity, Where is the disconnect between reconizing the installed tb HD but, it not being used?
2.Image Number 2 shows once again that the new tb internal HD is recognized. However, in image 3, the HD 256GB drive is still shown underneath the new HD. Does this show that I am misssing something, some step, related to confirming the new HD should be fully reconized instaed of this old 256 that still remains?
3. In image 4, the SATA heading, shows the TB hardrive, However, in image 5, the 256GB drive is still being shown under the storage heading? Once again, seems like I've missed some simple step to make this all the same?
4.Why is the start up from boot up soooo slow now. I was never even close to this slow(slower than PC startup slow) before the new HD was installed. IS this common when updraging to a new HD? Doesn't seem right?
5. Why now all of a sudden when the computer finally boots up are certain programs automatically opening up, word, excel, when they have never opened up like this before?
Summary: 1. New memory issues, 2. Very slow start up, 3. Programs opening up automatically at startup.
Until I address these issues, I'm not going to worry about loking through and deleting heavy folders.
All responses welcomed!

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"

If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

Since installing Lion, yahoo page became extremely slow and sometimes would not open e-mails at all. anyone encountered this problem?

since installing Lion, yahoo page became extremely slow and sometimes would not open e-mails at all. anyone encountered this problem?

since installing Lion, yahoo page became extremely slow and sometimes would not open e-mails at all. anyone encountered this problem?

Mac won't open some files MasterPlan.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

I had this problem of not being able to open some files a couple of years ago and eventually was able to fix it but i can't remember how. Any help would be grateful.

The following document should help: Error: Adobe Reader could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and was not correctly decoded.)
Please update this thread if your issue is resolved.
Thanks,
Shashi

I am having a problem opening pdf files. I get an error message saying a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19 Can

I am having a problem opening pdf files. I get an error message saying
a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19

Hi AdobeFiles,
I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.
Let us know how it goes!
Best,
Sara

My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

TS2551 I have problem opening this file. It just take hours and hours incircle but nothing happen. Please help ! I would like this app to be reinstall.

I have problem opening this file. It just take hours and hours incircle but nothing happen. Please help ! I would like this app to be reinstall

What file? Does this involve iPhoto somehow?

IMac CPU3.06 GHz Intel Core 2 Duo, 8GB, Extremely slow and repeatedly "out of Memory" since migration from Mountain Lion to Mavericks

Dear Apple Support Community.
As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
Disk Information:
WDC WD1001FALS-40K1B0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5670S
USB Information:
Apple Inc. Built-in iSight
Canon CanoScan
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
WD My Passport 071D 800mbit - 800mbit max
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 2 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
Thunderbolt Information:
Kernel Extensions:
com.f-secure.kext.fsauth          (1.0.0d1)
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
[loaded] com.f-secure.fsavd.dbhelper.plist
[loaded] com.f-secure.fsavd.plist
[loaded] com.f-secure.fsmac.firewall.plist
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist
[loaded] com.f-secure.fsmac.licensetool.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
Launch Agents:
[loaded] com.babylon.activation.plist
[loaded] com.bjango.istatlocal.plist
[loaded] com.f-secure.relauncher.plist
[loaded] com.f-secure.trasher.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
User Login Items:
iTunesHelper
Dropbox
F-Secure Anti-Virus for MAC
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
AdobePDFViewer: Version: 11.0.04 - SDK 10.6
DivXBrowserPlugin: Version: 2.1
Flash Player: Version: 11.9.900.170 - SDK 10.6
OfficeLiveBrowserPlugin: Version: 12.2.8
Google Earth Web Plug-in: Version: 6.1
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins::
Picasa: Version: 1.0
Bad Fonts:
None
Old applications:
None
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
Destinations:
XooS5 TM [Local] (Last used)
Total size: 2
Total number of backups: 32
Oldest backup: 2013-09-15 01:11:39 +0000
Last backup: 2013-12-07 12:48:45 +0000
Size of backup disk: Too small. Backup size 2 < (Disk used 753.90 GB X 3)
Time Machine details may not be accurate. All volumes being backed up may not be listed.
REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
Top Processes by CPU:
5%          backupd
5%          Mail
5%          WindowServer
3%          Finder
3%          Dropbox
Top Processes by Memory:
1.60 GB          mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
82 MB          Finder
74 MB          Mail
49 MB          softwareupdated
49 MB          Dropbox
Virtual Memory Statistics:
97 MB          Free RAM
1.21 GB          Active RAM
1.19 GB          Inactive RAM
1.21 GB          Wired RAM
1.83 GB          Page-ins
36 MB          Page-outs
Please find now some additional measurements collected with iStat while running EtreCheck:
Practically:
The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
Aperture has becomre to slow to be useable
If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
Conclusions
From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
Intended action plan
Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes and DVD player.
In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
Yours sincerely
Core

... what anti-virus would you recommend using?
Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

All design programs running extremely slow and takes forever to save and sometimes shuts down randomly?

Ok so I'm a design student at a community college (about to graduate soon and will be continuing on getting my BFA) I have all of the creative cloud suite. I have Illustrator, Photoshop, Lightroom, InDesign, etc. Recently I started having problems with all of the programs. Whenever I work in the programs they would run extremely slow. Recently, I tried to save a .eps file that was only about 1.2 GB and it took me an hour to save, and this was when I was working off of my computer desktop. When I place the .eps file in Indesign, everything would go blank and it would freeze up. Also I had an error sign popping up from InDesign saying "out of memory". Im not sure if that is related to my computer's hard drive or indesign itself. I just started using creative suite so the creative suite is pretty new to me. Sometimes in Indesign when I do the Command+w to preview the whole project, it would be completely black and showing nothing and I would hit escape and the whole software screws up. Then I would do a force quit on the software and then Indesign would say there was a serious error and must shut down. That error message has been popping up several times now. I also talked to Apple support and they suggested me doing a Repair disk utility (which I am currently doing right now) and also recommended me contacting Adobe since they know their software. I checked software to see if there is any updates that is needed but everything is up to date. I'm not quite sure why its acting like this so I'm reaching out both to Apple and Adobe to see if both can help me solve the problem. If anybody had experienced this problem before and could help me troubleshoot this issue that would be great.

I installed the creative suite about a year ago, and this just started happening last weekend. I didn't think it would be a problem and that it would last for a day since I was working on InDesign all day and Illustrator and it usually goes away after I finish using the programs. But this has been occurring for about a week now and has not gone away. and yes the other programs are running slow. I was trying to resize some images for a client and Photoshop was acting extremely slow when I was trying to resize the image and also place an image into a 8x10 document in Photoshop. I'm not sure how to find my system specifications.
All design programs running extremely slow and takes forever to save and sometimes shuts down randomly?

Adobe premiere cs6 suddenly EXTREMELY slow and CPU intensive

Hi everyone,
I'm editing candon 5d mk III footage (h.264 files) on my late 2011 MacBook pro. Here are the specs..
240 gig SanDisk SSD harddrive (190 gigs free)
500 Gig (250 gigs free)
8 gigs ram
2.4 ghz i5 processor
Intel HD graphics 3000 graphics card
I'm a wedding videographer and I am currently closing my last edits of the season. I have edited 20+ 45 minute videos on Adobe Premiere CS6 and have had absolutely no issues at all. I enjoy working on premiere so much that I've been trying to get my videographer friends to give a shot and simplify their workflows.
Upon starting my second to last edit (same process as the other 18 videos I've done this season, organizing the footage within it's respective folder, loading it into premiere with the couples' choice in music and opening 4-5 new sequences based on the events of the day) I noticed that I was having a lot of trouble importing folders into my media bin. I had to import all of the footage unorganized because loading the folders "Preperation, Ceremony, Photos, Reception" with the footage within them would cause premiere to freeze and become unrepsonsive. So, finding no solution I added all the footage in no particular fashion. Just one large unorganized group. Then, while organizing the files into bins, I noticed even the smallest move would take several minutes to complete. Because I was working directly off of my hard drive I figured these kinds of delays would eventually catch up to me, so I moved all of my files to my HDD and decided to work on them there. The project itself continued to be extremely slow and started crashing regularly (especially when applying audio effects). After a few hours, I stopped being able to play 1080p video at all. It would jam and stutter so often it become unuseable. 720p video was the next to go along with my ability to render anything in less than 30 minutes - 1 hour. At last attempt to use premiere I was getting an "Unable to compile movie - Unknown Error" message when trying to render alpha channel things (lower third titles and things of the nature), my ability to change the resolution of the playback had disappeared (Going from full, 1/2 and 1/4 did nothing, it just remained at full quality) and finally doing anything in premiere caused it to use 300% of my CPU (based off of my Activity Monitors metering).
Does anybody have any clue as to what could be happening to my machine/program? I have a yearly subscription to adobe's creative cloud service if that helps. Oh and I've tried moving my media cache's from my HDD to my SDD with little or no results. Don't know if that helps.
Thank you to anyone who helps in advance. What I believe to be clean installs aren't doing anything so I'm hoping somebody can give me a hand.

Sounds to me like specific media is dragging the Mac to a halt. (300%, really Apple? Isn't that like saying that my car can go up to 90mph, but last night I drove it at 300% speed, 270mph)
Some things to trouble shoot:
Do you have any assets in the project that are loaded directly from strange devices, like a SD card or CD audio? Any dynamic link media that may be problematic?
Is there anything that makes this footage different than footage from successful projects?
Can you work successfully with an old project?
Can you successfully start a new project using different or less media?
Is the 500 GB drive internal or external?
One time I was sent out at from work to troubleshoot a system that would freeze up like yours. The guy was an idiot and rude client that demanded that someone from our facility help him fix his own project. He said that he had been troubleshooting for a day, and then had convinced his organization's IT guy that he needed a way over spec new pc to run Premiere.
His system was fine. Within 3 minutes of checking media in his project, I saw that top track of the problem sequence had a video clip that was set to a speed of .01%, and he had the clip stretched for 24hours in the sequence. His project was supposed to be a 2 minute PSA. All his issues went away after removing the idiotic Day Long slow motion clip. He complained to my boss because I had laughed at him.
I relate that story to illustrate that it could be a weird thing with you media or fx, just as well as a hardware or software issue.
Good Luck

PS CS6 Extremely slow and sluggish. Brush tool delay.

Hello everyone.
I own a copy of Photoshop CS6.
Switching from Photoshop CS to CS6, I have found this version to be extremely slow and I can not find a reason why it is like this. It is impossible for me to work on it.
Problem: Slow performance, when using the brush tool there is a long delay - lag. The brush takes more than 8 seconds to catch up with my strokes.
Software:
Adobe Photoshop CS6 x64
OS:
Windows 7 x64 SP1
CPU:
AMD Phenom II X4 965 BE
GPU:
Radeon 6790 OC @ 920Mhz
RAM:
A-Data DDR3 1333Mhz CAS9 4GB (x2)
SSD:
A-Data 510 128GB SATA3
HDD:
Samsung SATA 1TB
Tried:
- Memory usage allowed upgraded to 6GB, nothing changed.
- Default selected "Scratch Disk" is the main SSD which has over 58GB of free space, I've tried selecting the secondary HDD as well but nothing changes.
- Disabled the "Use Graphic Processor" square. nothing changed.
- Disabled the "Use open CL" square in advanced Graphic Processor Settings. Nothing changed.
- Changed power management settings in windows to "High Performance". nothing changed.
- Disabling tablet pc service doesn't help.
Notes:
- Graphic drivers are the latest release on AMD website
- Windows is completely updated
- SSD Firmware is the latest available.
- The issue happens both with mouse and tablet.
- 1px brush and 5000px brush lag just alike in zoomed and not zoomed canvas.
- This happens on both x64 and x86 versions of the software.
Any help is aprecihated.
Thank you in advance.

ForeKeith wrote:
AMD replied to my email just today and said that my graphic card should be compatible and should perform great with the current drivers.
Wow, they went out on a limb and said that? AMD clearly is denying any problems just as any corporate entity appears to do nowadays. Didn't someone once say "shoot all the laywers"?
It's pretty clear the Catalyst 12.4 release is a bust with Photoshop. Lots of people have seen that. And I just checked - AMD hasn't released Catalyst 12.5 yet.
http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx
But I agree that your card is MORE than powerful enough. Mine is slower than yours and my Photoshop experience is quick and interactive. There is a SPECIFIC PROBLEM that's manifesting here.
But just to be absolutely, completely, undeniably sure we're not talking about a performance issue with very large files, please do the following:
1. Create a new, blank document as follows:
2. Choose the Brush Tool then reset it by right-clicking in the little brush icon at the upper-left and choosing Reset Tool:
3. Make the brush 1000 pixels in size, fully soft.
4. Set the foreground color to something other than white and brush quickly from the upper-left corner of the image to the lower-right. Roughly how many seconds does it take for the actual on-canvas stroke to get all the way to the bottom (i.e., how far behind does it get)?
Is it:
Nearly instantaneous?
One second behind?
Many seconds behind?
On my system with this big brush and huge image, it gets about 1 second behind.
-Noel

Seeing extreme slowness and problems opening some files

Similar Messages

Maybe you are looking for