Seeing network but can't connect to internet or email

Hi there
We just installed a Linksys Wireless-N after having trouble with our Airport Express base stations. We connected the Linkysys through our cable modem and desktop PC. Our PC laptop is connecting fine, but I cannot get my MAC laptop to connect. It is seeing the network (which was a WEP password) but will not connect to the internet or email. The Airport status is showing green.
Please help@ Thanks.

The "N" function of the Linksys must be disabled.

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Airport card can see networks but can't connect all of a sudden

I have an older MacBook running 10.6.8 (snow leopard) and it's been working fine. All of a sudden, it can see networks, but cannot connect. I get an alert with an exclamation point and "no Internet connection". My iPad can connect just fine; same network, same location as usual, so I know it's not an issue with the network/router (my husband's computer works fine as well). If my airport card went, I wouldn't be able to see any networks at all, right? Is there anything I can do? My AppleCare has run out, due to the age of my computer and I don't want to put hundreds into fixing it, either (nor can I afford it). Has anyone had this happen? Any suggestions? Thanks!

Hello sarcastabtch,
The following article should be helpful in restoring your internet connection via WiFi.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen

Computer is connected to network but can't connect to internet (Safari and Chrome), e-mail, App Store, ect.

My Macbook is connected to Wi-fi (four bars) but can't connect to the internet or any other services that requires internet. Other devices in my house have easily connected to the internet but every time I open Chrome it says: "This webpage is not available". What do I do?

Restart your internet modem and router and your Mac then try Safari etc.
If that doesn't help, try this DNS server ..
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Try a browser.
if that doesn't help, check the firewall. System Preferences > Security & Privacy > Firewall > Firewall Options

Connected to network but can't connect to internet using wireless

Hi, I just installed a Linksys WRT 45G and can connect my pc and my laptop to it and use the internet fine when I use ethernet cable, but if I try to use my laptop wirelessly I can't connect to the internet. It says that I am connected to my network and that strength signal is excellent but no internet connection. I have that bluetooth button on the front of the laptop turned on. The laptop is a Toshiba Satellite with Centrino. I was told that I don't need to buy a wireless card as the Centrino already does this. Thanks in advance for your help.

I think you can try to update the firmware of the router, to check if that stops connection dropping. To update the firmware of router try this: 1. Go to www.linksys.com/download and select correct model number and version number. Download the firmware and save it on your computer. 2. Check the file it sould be firmware image file like .bin etc. If it is a compressed zip file extract it to get firmware image file. 3. Open setup page of router by typing http://192.168.1.1 in browser’s address bar, and typing password as "admin" and no user name. 4. Go to administartion tab there 5. Go to fimware update sub-tab there 6. Browse for the firmware image file and click update 7. when update completes turn off modem & router. 8. After 2 minutes turn on modem and after 2 more minutes turn on router. To get network key, connect your computer to one of the four ports on router using ethernet cable. 1. Open setup page of router by typing http://192.168.1.1 in browser’s address bar, and typing password as "admin" and no user name. Use your password if you have changed it earlier 2. Go to wireless tab. 3. Go to wireless security sub-tab 4. If security mode is wpa or wpa2 note down passphrase/shared key, if security mode is WEP note down wep key number 1. This will be your network key Well you need to input all the wireless settings of your wireless network on Wii. To get these settings: 1. Open setup page of router by typing http://192.168.1.1 in browser’s address bar, and typing password as "admin" and no user name. 2. Goto wireless tab. Here you will get the wireless network name/SSID. Here make sure wireless SSID broadcast is enabled. 3. Now goto wireless security sub-tab and here you will get the security mode and the security key. If security type is WPA note passphrase/shared key, and if its WEP note down wep encryption level and key 1 from listed 4 keys

Connected to network but can't connect to internet

I'm connected to the network but I can't connect to the internet. The network is working fine since my Xbox live is working with no issues. Any ideas?

I recomend turning off the router and the modem that you have and then turning them back on.
If that doesn't work,
Open system preferences > Network
Go down to the bottom of the window and click Assist me
A drop down window will come up and you want to click Diagnostics
It will take you through the steps

Dying Airport Express? Can see network, but can't connect

I have an airport express bridged from my time capsule using wired ethernet. No problem with the TC. The AE will show up in the list of available networks (separate name) but I often can't connect to it using my iPhone. In Airport Utility I can't see it, either. The light is green, however.
If I unplug it and replug it, it works again, however, and can be seen by Airport Utility, my iPhone, and laptop. It had been working brilliantly for a year set up this way, and I've had it for 3+ years with no real issues.
Is this a dying AEx or are there other things I should look into.

Yes, if I set "Security" to "None," the G4 can connect. But I set it up after I found my next-door neighbor's shared files folder listed on my network this morning. He's an OK guy, but it made me aware of how vulnerable my network is.
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I can connect to network, but can't connect to internet with aebs

so i got a new Airport Extreme Base Station, hoping to replace my old og airport. i can connect to the new AEBS network easily, but i can't connect to the internet. with the old airport, i can connect to the internet no problem, hence i can write this post. "internet connect" tells me:
+old, space ship looking airport:+
connected to "myNetwork"
connected to the internet via ethernet
+new and improved AEBS:+
Connected to "myNetwork"
but that's it. any ideas would be greatly appreciated. oh also, it seems to be running pretty hot. is that normal? thanks!

Hello mookyee. Welcome to the Apple Discussions!
It's always a good idea to power recycle all of your network components when changing configurations ...
Try the following, in order, checking for Internet access after each step, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, 802.11n AirPort Extreme Base Station (AEBSn), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBSn, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBSn; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

Airport is connected to my wireless network, but can't connect to internet

I'm a first time mac user. Earlier today our power went out, and when it came back on, our wireless router reset. We currently have 4 computers that we connect to the internet; 2 of them are Macs, 2 of them are PCS. Both of the PCs are connected to the internet with no problems, but both of the macs refuse. I've run diagnostics on both computers, and it says it can't find an error. I've contacted my provider, and my internet service is not the problem.
It keeps saying that AirPort is connected to the wireless router (my wireless router), but cannot connect to the internet. I've been trying to fix this for over 3 hours now. I work nights, and need my computers for work, so as it sands i'm currently losing money over this Can anyone help please?

Welcome!
Can you clarify what model iMacs you have? This forum is for the older G4 iMAcs with the articulated monitor and a hemispherical base. However, due to poor forum labeling, many people with newer iMacs are lured to this area. Reset procedures may vary with model so it's important we know which variant you have. Use "About the Mac" in the Apple menu to find your processor type--that should be enough for now.
Once you you figure out the processor type, append it to the equipment info in you profile, Example: it now says "iMac." If you find yours has a G5 processor, change it to read "iMac G5." That will save you a lot of keystrokes down the road.

Portege R830 can see network but can't connect - Error 628

Hello,
I want to use my SIM-card to establish an internet connection on a Portege R-830.
Inserted the SIM-cad, started Toshiba Wireless manager, enter PIN, searching vor Network: "o2 surf" found, perfect signal strength
But then: Either it aborts the connection process after 10 sec. without a word, or it is able to connect but with no internet and a few sec later I get all kinds of errors ending with no connection found or no error at all.
In addition I tryed the orginal Connection Manager form O2 but same problem but he gives me an Error report:
You have been disconnected (error 628).
On my cellphone everything is fine.

Ok, update:
I tryed another SIM (SIM B) with a simmilar mobile network(both o2 but internet via another protocol) , on another Portege R-830 with the same configuration and the same software and it worked.
So I reinstalled the software and driver on the first Laptop and I had a connection with SIM B.
But SIM A still didn't work. Inserted SIM B an now no connection either.
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Just got a new Airport Express to replace an old ond that dropped off a lot. Works great with various Apple and Androids but Win 8 computer sees the network but can't connect.

Just got a new Airport Express to replace an old one that dropped off all the time. The new one works with various Apple and Android devices but will not connect to Wen 8 computer. The computer sees the network but can't connect.

Hello lucky3480;
I don't know what else to do. I'm thinking of possibly returning the unit and purchasing a wireless internet card to install in the tower. Any help you can provide would be great. Even suggesting a good wireless card at this point
Well it looks like you're not having any luck at all with this AX set up but please don't give on it just yet, it's a good choice for extending your Network. Your on the right path, just going backwards and in the wrong direction. You'll learn a lot about stuff this way but may lead to other issues.
Before I continue, let me know if you have returned the AX or still need help. Here's a link to Apple's PDF about [Designing AirPort Networks|http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf] Click on it to open in Safari but then save it to your desktop. Now open it from your desktop and start reading Chapter 3, page 42.
Later...
Buzz

Can connect to my house network, but can't connect to the Internet (other computers can)

Hello,
I'm experiencing a strange problem. Since I started my Mac Pro (cold start) some hours ago, I've lost the hability to connect to the Internet (Safari and Mail say I'm not connected). However, I can connect to 192.168.2.1 (my router) and see its webpage (it says it's connected to the Internet). If I use another computer on the same network, it can also connect to the Internet.
Weirder, if I go back to my Mac Pro with "no internet" and launch Parallels Desktop, then I can use WinXP to browse the Internet; I'm writing this post on my WinXP virtual machine.
This leads me to think there's a problem with how my Mac OS handles the networking. I have checked the Console, but the only related string I found is this:
16.04.13 22:03:25
kernel
SIOCPROTOATTACH_IN6: en2 error=17
As expected, Google doesn't reveal anything about that (and I'm connected with the first ethernet port). I've tried to restart my Mac, but the problem persists (exact same symptoms).
Could it be a DNS cache issue?
I don't see, other than a DNS problem, why I can't connect to the Internet with my Mac OS while I can on my virtual machines. If it was a driver problem, I wouldn't be able to connect to my router. If it's a DNS issue, where are the DNS caches located in order to clear them (I'd trash the folder)?
I could also reinstall the OS (waste of time, btw), but I'd really like to understand the problem, not just clear it and forget about it.
Or better than guesses, anyone already experienced this?
Any help welcome.

If it's a DNS issue, where are the DNS caches located in order to clear them (I'd trash the folder)
No DNS caches, it looks up the alphabetic and then uses the numberic from then on.
http://17.149.160.49
is Apple, Inc main US web site. It that works, and the alphabetic does not, you have a DNS probelm.

Can see network but won't connect

I have three computers using an Airport Express base station. They've worked just fine until this morning, when I bumped up security by setting WPA/WPA2 Personal.
Since then, the Power PC G4 (OS X 10.4.11) can see the base station's network, but will not connect to it.
I've done multiple restarts, verified permissions, unplugged and replugged the base station and also the cable modem. Nothing has worked.
Please help.

Yes, if I set "Security" to "None," the G4 can connect. But I set it up after I found my next-door neighbor's shared files folder listed on my network this morning. He's an OK guy, but it made me aware of how vulnerable my network is.
My firmware is version 9.52. I've prowled the Apple site looking for an indication of whether that's the latest, but couldn't find one. My "Software Update" says everything's up-to-date.

Apple tv is connected to the network but won't connect to internet?

My apple tv 3 is connected to our wireless network but will not connect to the internet. I also cannot turn on home sharing. All the other wireless devices in our house have no problem with the internet. I have hooked the apple tv up to the computer and restored the factory defaults but that did not help. Any suggestions?

have you tried connecting using ethernet to see if it's a wifi issue ?
and have you verified that the required ports are allowed on the network ?
TCP and UDP ports and protocols used by Apple TV - Apple Support
TCP and UDP ports used by Apple software products - Apple Support

Airport card working but can't connect to internet

hi all,
airport card (just plain airport card) is working and is connected to a verizon fios router. signal very strong. just can't connect to internet via safari, camino or firefox. running 10.3.9 os. i've rebooted twice to no avail.
altho, i can connect on my g4 powerbook using the same router.
why isn't the g4 flat panel imac connecting? any ideas?

In the Network system preference panel, is the wireless component
selected and in the list of items in the configuration the Mac sees?
You can drag the item(s) into preferred order of use, if there is more
than one, ie: dialup modem, ethernet connection, airport base.
If both computers have a similar operating system, it may be an
idea to look carefully into each, and not change anything in the
one which appears to work correctly; to look for differences.
Does the wireless router provide support for 802.11/b as well
as wi-fi 802.11/g? The older airport card runs on the older spec.

Can see the wifi network but can't connect to the internet

Hi all!
I've begun using a new ISP a few days ago, and while my desktop pc works just fine (ethernet), I seemed not to be able to connect to internet with my mac (either ethernet or wifi) even if I could see the wireless network. I thought it was an issue with the ISP and not with my mac, until last night when I tested it at a friend's house and bling..I couldn't connect there either!
All seetings seem fine both for ethernet and airport. Today I've verified and repaired disk and permissions. I've also created a location specifically for this network (while I've always used automatic before) since the ISP suggested to do so.
I've been able to use the internet, both wifi and ethernet, until literally two days ago on all sorts of different wifi networks.
Any ideas folks?
Thanks,
D

Hi! It's been a while but here's the latest update on the case.
(And yeah,I've been struggling until today to find a solution...Danny's personal advice: don't move to Italy if you don't wanna get lost in a Customer Service nightmare...)
Anyhow, it turned out to be as simple as this:
1) Create a location dedicated to the home network.
2) Insert PPPoE user name and password given by ISP.
3) Connect.
4) Browse wirelessly.
...I feel a little dumb overlooking this option....but, I still have some doubts reg the procedure.
Why did I have to create a dedicated location?
Why do I have to use PPPoE rather than DHCP?
Thanks mate,
D

Seeing network but can't connect to internet or email

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