Seeking advice for a nagging BT related issue

Dear Forum,
I would appreciate your advice on a performance issue related to using the BT SW stack.
*Some information*:
Non-Toshiba notebook, Intel dual core @ 1.2 GHz, 2 GB RAM, running WinXP pro (5.1.2600 SP2 Build 2600), all MS updates, company computer, MS Office 2003. I got the PC two months ago and separately purchased the 'Wireless 360' internal Bluetooth USB module (Toshiba device, VID 413C, PID 8140, firmware 43.15). I installed the hardware module and BT software stack (Toshiba BT Stack, version v4.41.02(D)). I'm using BT mainly to connect to my mobile phone, for which 'Nokia Suite' v6.85.141 is installed. The Nokia Suite works fine and as expected using the BT link.
*Problem*:
When opening a .doc/.xls file by double clicking it in Windows Explorer, the system response is very slow. Like 40 (!) secs to open a 30 KB Word document. This is reproducible. For some other files, like .pdf the response is much better. Starting Word via the start button and using Word's file/open to access the same file is OK. Opening Windows Explorer using Windows-E hotkey is very slow as well, opening Windows Explorer via start menu is normal.
I do not see any 'heavy' disk access or 100% CPU during the delay.
For the rest, the notebook seems to run OK.
*Findings so far*:
1) Re-installing the Toshiba BT Stack did not improve things
2) When shutting down the PC, frequently the TosOBEX.exe process needs to be ended ‘manually’
3) Uninstalling the BT SW stack makes the PC respond normal again
4) Disabling the BT Manager (system tray, right click BT icon, exit) has same effect
5) Stopping the TosBTmng.exe process removed the problematic effect as well
6) Starting the PC with all non Microsoft processes disabled – except the BT stack – give a normal responsiveness (!)
7) Uninstalling McAfee virus scanning tools does not help
8) Replacing the BT stack with version 5.10.12(T) solves the issue, but creates another problem: process “services.exe” continues to consume too much CPU time (~35…40%)
9) I have not been able (yet) to identity the non BT process(es) which effect(s) this problem
*Questions:*
Anybody familiar with this effect?
Any suggestions for next steps?
Forum’s advice would be appreciated!
Wytze

Hi people. Same thing here.
My Satellite A100 delays opening word and excel 2003 documents only when bluetooth manager is running.
I don't see a cpu load on the services process though (or any other process for that matter).
I had version 4 installed when detected the problem. Switched to 5.10.12(T) and the wait time is still there.
Then I followed the previous post suggestion of wiping-out everything bt related and install again. But still no luck.
Even reinstalled office but that didn't help either.
Some maybe useful information: I'm running Nokia PC Suite 6.85 over bluetooth and Adobe Acrobat Professional 8 which integrates menus in Word and Excel.
Wait time still occurs when killing all PC Suite processes or changing acrobat installation to not integrate in word.
This kind of time wait resembles some king of name resolution timeout. But why only office apps?
Has anyone already have any light to shed on this?
Regards
--Fernando

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    15" 1.25GHz/12" 1GHz PBs, PPC Mac minis, 12" iBooks G3/G4,   Mac OS X (10.4.5)   Cube, TAMs, iPods 2G/4G, iPs, AEBS, AX

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    Please refer the link: http://www.adobe.com/products/creativecloud/tech-specs.html with system requirements to run the CC app's.
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