Seeking help about security questions.

I am trying to download music to my iPhone, but it keeps asking for security questions and I don't remember them. Could someone please help me figure out how to reset this or what to do?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(87947)

Similar Messages

  • Help forgot security questions

    I forgot my sercurity questions and I do not seem to have a rescue email plz help

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • TS3297 When I try to buy a song from iTunes it says something about security questions and when I type them in it says they are not valid and won't let me download the music?!

    iTunes Store is not letting me purchase any songs. When I download them it says something about security questions and when I type them in it says they are incorrect when they are! Hiw can I download song?

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74834)

  • HT5621 Need help for security question. I forgot passwrd rescuee email. How to reset rescuee email?

    Need help for security question. I forgot passwrd rescuee email. How to reset rescuee email?

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • TS1702 Help on security questions on App Store?

    When I go to download an app of App Store it tells me to make it more secure and it comes up with security questions. When I select question nothin appears and it is stopping me from my iPad. Could anybody help me?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • I was not aware about security questions.. My account got locked for 8 hours. Is there a way to change those security questions to prevent problems in the future. Thanks

    Please help me to reset my security questions

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures contact Apple. See: http://www.apple.com/support/itunes/contact/

  • HT5312 It's keeping ask me about security question answer  and never add a security questionnaire how it's that possible?

    Hi a when I want to install a application it's keep ask me about answer a security question and I never add a security question. Thank you for you answer

    If you log into your account via http://appleid.apple.com, and select the Password and Security section on the left-hand side of that page are you able to set them ?
    If not, then from http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have no idea about security questions

    I tried to purchase the song on itunes but it directed me to security questions that I have no clue about. I attempted to send reset security info to my email address millions and millions of times but was not sent. Why the **** was this... and ****?

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I cant get information about security questions . How to get it back

    Security question . I cant reset the information . About it . How to get the answer or how to change it .

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    http://support.apple.com/kb/HT5665
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • Urgent!! Please Help! Security Question!

    I have forgotten the answers to my security questions (all three). As i made my Apple ID over 3 years ago, it did not ask me for a recovery e-mail adress. Is there any way i can reset the answers without the e-mail? Please Help!!

    Welcome to the Apple Community.
    ou should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Why can't i download iPhoto ? (it about security question)

    please help me
    i got new install os x ver lately.
    and every app that apple store installed it lost, So now i will download any app ilife iwork again  but i can't
    when i will download that show like this.
    What's security qestion ?
    i remember since i bought my macbook and got a apple id i never creat security qestion in my id.
    but why itshow like that ? where can i create security qestion ?

    Hello Yamada mog,
    Thanks for using Apple Support Communities.
    It appears that you forgot your Apple ID security questions that you had set up previously.  To reset the questions, please follow the article below:
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
    Take care,
    Alex H.

  • HELP! Security Question Reset Email Not Mine!

    I Added $15 To My Account And I forgot My Security Questions And It Sent The Resuce Email To A Unknow Email.... I Need Help Fast!

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92245)

  • How can i get my answer about Security question :(

    i need to help me In restoring the answer to your security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Help: network security question

    I just bought a PowerBook G4 running OSX 10.4.5 and was wondering about network security. What are some good anti-virus protection programs? I was searching the Apple store and found Net Barrier X4 and Virus Barrier X4 by INTEGO. What is the difference between the two? Are there other programs out there that are better? I will be the only person using this computer and it's for personal use, not business. Does anybody have any recommendations?
    powerbook G4   Mac OS X (10.4.5)  

    What you mention anti virus software programs. In your topic it reads "network security question"
    There is a difference between the two. Network security would be protecting a local LAN or WAN home network used for gaining access to the net. If this is what you want to do then you should have your network WEP or WPA password protected and enable OS X's personal Firewall by going to System Preferences->Sharing->Firewall->Start Firewall. Some good tips to remember are:
    * Never leave your network unlocked.
    *Keep your network password complex (12 digits and letters).
    *Don't hesitate to tell your ISP if someone is "using" your Network.
    *If you see any unknown files don't open them!
    Now if your were talking about a Software virus that affects your computer and causes it to malfunction/crash/break Then you don't have very many worries as there are no "Real" viruses for the Mac right now other then two worms, one which is spread via iChat and the other Bluetooth, both causing you to open them and give your Admin password to run them
    In other words moral of the story is don't open unknown files/programs and don't give your Mac your password unless you know what it's for and why it's asking.
    Net barrier acts as a firewall with more options all though I have found it to cause trouble with my network and have stopped using it.
    Virus Barrier, attempts to keep viruses from affecting your OS by scanning for them and warning you if it finds one and delete them. Once a again two different types of software.
    -Internet Wiz

  • Suspicious about 'security questions'

    I'm in China and have successfully downloaded a number of apps from the store, I recently downloaded an app from a Chinese developer (coincidence?) and now I can't download any others. I enter my password and get told to enter and answer 3 security questions to verify my ID. I know I only had 1 question when I set up my Apple ID and I have checked my details by logging into 'Manage My Account'. I am concerned that this is a bogus message and the request does not match with my details. Has Apple got security issues in China? Could my phone have been accessed in some way by someone and they are fielding my personal details/log in information? Anyone had anything simila? I can't contact Apple using the express line because they need to call me in China and their website wants to change all my details to Chinese - which I can't read. Does anyone know if Apple ask for details in this way normally? Does anyone know an email address I can contact Apple directly on?

    Thank you Roger. I was so worried it was a phishing scam or something that I stayed up late doing various searches on this site and stumbled across more than one thread about this problem.
    It would have stopped me and a lot of people from getting worried if Apple had told us they were implementing this new security layer. I understand they're trying to protect us, but what a strange way of going about it.
    Come on Apple, you design technology for communication purposes, so communicate effectively.
    Thanks again Roger.

Maybe you are looking for

  • How to reinstall built-in-apps in ipad 2,like photos.....etc

    if i want to delete a built in apps:                                          1)    how to delete photos?                                          2)    how to reinstall it again ?

  • Double Buffering +MVC

    been trying to implement double buffering but to no avail, have read a lot of articles online about implementing double buffering which seems relitivly straight forward and code that I developed matches what they have; the only problem that I have is

  • Printing in Acro 8 takes days. In 6 and Preview minutes.

    Printing from Acrobat used to be the only guaranteed form of printing I had, so I stuck with Acrobat religiously. In 6 pages print in seconds. 7 & 8, I have let a page "churn" for a week and still nothing. What is this all about. CPU same throughout,

  • Drums In Score Editor

    Hi, I read the manual for customizing the score editor to display your drum parts properly. But when I create a new mapped instrument in the environment, and edit the parts in the drum editor, such as creating new groups, and note heads....nothing ha

  • PAI Processing of Survey Data in Campaign Automation

    Hi All, Business Add-In (BAdI) IN CRM   CRM_MKTCA_SVY_PAI This Business Add-In (BAdI) allows customers to customize the inbound processing of surveys in connection with campaign automation according to their requirements. To this end, the BAdI interf