Seem to have two versions of Firefox on my computer and I keep getting asked to help Firefox every time I use Firefox

I have two versions of Firefox on my computer and every time I use Firefox I keep being asked to help Firefox by answering a question about the product.

Which two versions?
*https://support.mozilla.org/kb/Finding+your+Firefox+version
See also:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.org/kb/Preferences+are+not+saved

Similar Messages

Using Firefox 7.0.1 & am trying to clear cache, because Firefox crashes during online college courses (Firefox 3.0 or higher is a supported school browser), and I keep getting an error message about 'Quick Time.' Using pc - Windows 7 Home 64 bit.

As soon as I open up Firefox - it crashes on me. It takes me at least two or three attempts. I downloaded Firefox from the Firefox website and also use it for Facebook. I am wondering if it is because I also alternate between using IE as well? While attempting to open my school e-text, a message popped up that if experiencing problems opening my e-text - then I should clear cache and cookies which I cannot do - because of the "Quick Time error message."

As you can see below, when I right click, I have no such option. In the User Account Settings, I'm operating as the "System Administrator".
Any other suggestions?

Can I have two versions of firefox at the same time?

Hi,
Probably a dumb question but can I have two versions of Firefox on my system at the same time?
The reason is because of Add Ons that are not compatible with v4. I'd like to be able to close v4 when I need to use an Add On in v3.
Thanks.

You can install them both but there are a few steps to take.
When you install Firefox 4 use the custom installation option and choose a different location to install Firefox.
In order to use both versions, you need to create a new profile for Firefox 4 (Firefox stores user data in the profile). Using the same profile with different versions can cause problems. Once you create a new profile you can copy certain data such as bookmarks and passwords between them. You can also use Firefox Sync to keep the profiles synchronized. Finally, you will need to set up shortcuts to launch the correct profile for each version.
The following links show how to do this:
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
* https://addons.mozilla.org/firefox/addon/firefox-sync (only needed for Firefox 3.6, it is built into Firefox 4)

Can I have two versions of firefox? i.e. one for work and one for home use?

Can I have two versions of firefox? i.e. one for work and one for home use. I use Windows xp
I would like to start fresh with a new firefox for my work only so I can keep my work related bookmarks etc separate from my at home browsing.

Yes - are you wanting to run 2 profiles on the same machine? See https://support.mozilla.com/en-US/kb/Managing-profiles on how to create a new profile. You then just choose which profile you want to use each time you open Firefox.

Why do I have two versions of lightroom on my desktop and which one should I delete/uninstall

Why do I have two versions of lightroom on my desktop and which one should I delete/uninstall?

Hi,
Lightroom 5.x and CC will be installed side by side. You may uninstall the prior version one you’re comfortable in the new version of Lightroom.
Lightroom CC/Camera Raw FAQ
Regards,
Sumit Singh

I have several versions of itunes on my computer and hard drive. My itunes library has become mixed up with my husbands how can i fix this?

I have several versions of itunes on my computer and hard drive. Now my itunes library has become mixed up with my husbands how do I resolve?

assuming the copy files ... when adding option is checkmarked in preferences > advanced, drag the folder into an open iTunes window while holding option (⌥).

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " the picture you are trying to print is in the iphoto library" what can i do to be able to print a photo from iphoto

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6's

Since the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it.

HT1657 I have just got a iPad yesterday and I'm having a problem I have just bought a tv series in iTunes and downloaded it on to my iPad but every time I go to watch it it comes up (could not load movie) then takes me back to the episode list ? Can you

I have just got a iPad yesterday and I'm having a problem
I have just bought a tv series in iTunes and downloaded it on to my iPad but every time I go to watch it it comes up (could not load movie) then takes me back to the episode list ? Can you tell me how to solve this problem please

Have a look at the following:
http://itunes.apple.com/sg/app/quickoffice-pro-hd-edit-office/id376212724?mt=8&l s=1
http://itunes.apple.com/sg/app/office2-hd/id364361728?mt=8&ls=1
http://itunes.apple.com/sg/app/documents-to-go-premium-office/id317107309?mt=8&l s=1
http://itunes.apple.com/sg/app/polaris-office/id513188658?mt=8&ls=1

If I have installed InDesign CS6 on a windows computer and I want to change to a Mac. Can I use my licence or do I have to change to CC?

If I have installed InDesign CS6 on a windows computer and I want to change to a Mac. Can I use my licence or do I have to change to CC?

http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-la
nguage-swap.html

I have a new windows 8 computer and i keep getting the error 2 i have undownloaded like it asks and then redownloaded and it sill is not working help?

I have a new windows 8 computer and i keep getting the error 2 i have undownloaded like it asks and then redownloaded and it sill is not working I have done this about 6 times, It also is telling me that Apple Aplication support was not found. Help?

See Troubleshooting issues with iTunes for Windows updates.
tt2

Can I have two versions of firefox - latest and the older 3.6, which I can only use with Blackboard?

My 8 new Firefox is fine. But I am using the Blackboard online LMS, which has not yet been upgraded for the newer Firefox. I was told Blackboard works fine with the 3.6 firefox. Hence I want to know if I can have both versions of firefox at once on my Windows 7 laptop PC. Or can I only have one version at a time.

Yes - you can either use a portable version of Firefox 3.6 or you can run two profiles. If you search on how to run 2 profiles there are instructions out there.

I recently downloaded DOSBOX (a DOS emulator). I have since uninstalled the file and removed it from my download history, yet every time I use Firefox, I get a pop-up to save the file (re-download) again. How do I fix it?

I recently downloaded DOSBOX (a DOS emulator). I have since uninstalled and removed the file from my system, yet every time I access the net, I get a pop-up to save the file (re-download) again. How do I fix it?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I have installed adobe flash player on my computer and this is not working please help

I have installed adobe flash player on my computer and this is not working please help

What is your operating system & version?
What is your web browser?
What means "not working"; what do you see instead of the expected Flash content?

Have been up for 2 days trying to have two versions of Firefox on the same machine because Princeton Review only supports 2.0 and my laptop upgraded me to 4.o can you please help?

When I try to access the interactive sites on Princeton Review I politely receive this message:
Your browser: Firefox 4.0 WinNT | JavaScript supported: Yes | screen size: 1366 X 768 | Flash Version Installed: 10.0 r42 | Supports AJAX:Yes | Click here to test connection speed
Attention:
'''This browser is not supported. '''Links to Start, Resume or Start Over any exams in iTest are disabled for this browser.
'''''We encourage you to use''''' Microsoft Internet Explorer 6.0 or higher or '''''Mozilla Firefox 1.5 or 2. '''''
''Use of your Online Student Center in Firefox 3.0 is not yet supported.''

IMO, you are better off installing - [http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20P.E.%20Legacy/Mozilla%20Firefox%2C%20Portable%20Edition%202.0.0.20%20Repack/FirefoxPortableLegacy20_2.0.0.20_English.paf.exe/download Firefox Portable 2.0.0.20] - to your hard drive for the few web sites that are so out of date that they don't support newer versions of Firefox. That way you don't need to fool around with a separate Profile for 2.0.0.20, and there is less chance of a another version / Profile of Firefox getting "contaminated" by that old version or you losing private data if your get the Profiles switched.

Why do I keep getting the mozilla crash report every time I try to open firefox. It won't open. One day my computer just shut down by itself and when I tried to reopen mozilla it wouldn't and I got this crash report.

On the crash report it gives me to options;restart firefox or quit. I've clicked on both of these and nothing has happened I just keep getting the crash report. I have tried uninstalling and installing and still nothing works.

For today 8/20
bp-2ae959bd-af39-4b83-80e0-279662110820
bp-2ae959bd-af39-4b83-80e0-279662110820
bp-12a9efd2-5b12-4e98-8bcc-4a8e12110820
bp-3e920b20-fada-448f-b498-baa9d2110820
bp-2bcb5ad7-6c27-47dc-84a5-cb49a2110820
bp-7bc6bd4b-5ae8-43f1-bb91-fbc582110820
bp-902acdbd-5452-407d-94d7-9cb182110820
bp-a924868f-4984-43c6-9ab1-050992110820
bp-d26ef87a-5ad2-4919-887a-f05b22110820
bp-ba3be493-9908-4927-b95a-0de812110820
bp-2d3238e8-4bff-4e5f-977d-b54232110820
bp-1160ef30-95ee-48c2-bc87-fd9a82110820
bp-a50763c1-8c2b-41ef-968b-b46cb2110820

Seem to have two versions of Firefox on my computer and I keep getting asked to help Firefox every time I use Firefox

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