Segmentation Wizard - External Segments

We are having problems with using External Segments (csv file) in Segmentation Wizard. When we use an exteral list - and run SW - the list that populates has only a few contacts or none. I am not sure why it is not pulling the complete list.
Thank you for any suggestions.

Interestingly there does appear to be a bug somewhere as there seems to be a consistent loss of between 20 and 40 contacts when using segmentation wizard and an external segment. My problem is that we are taking an external contact list (not already on CRM), loading the contact list so the contacts are on CRM and then using the same list as an external segment for Segmentation Wizard. Because it is an external segment we do not have the Row IDs. We have just fed it the email address but even then we consistently fail to find 20 to 40 records out of about 400. And these are not duplicates either - we have checked.

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Working On External Segment...Seg Wizard ???

Hi All,
I am facing problem in using "External Segment" Option of Segmentation Wizard.
While trying to select external list(CSV file I created) I am gettion option to select only text file. Any idea?
Thanks VK
Edited by: 793773 on Oct 5, 2010 6:48 AM

VK, when I tested it with my Segmentation Wizard it expected a CSV file for the external list.

Campaign Recipient Load from Segmentation Wizard

Good morning,
I have watched the Webinar on Segmentation wizard many times...it CLEARLY says that the upload tests for duplicates...but it CLEARLY ALLOWS dupliates to be loaded to a campaign. Can someone clarify its ability to do so?
It also seems that if you massage the data (I added a column to test for dups) and then deleted it....I then got an error trying to upload the recipients...."i do not have access to the contacts"....when I created a new list without adding and deleting the column...I did not get the error...
Finally, the Contains None of the Values....should EXCLUDE the values in the filter...as a contains...well....I said "contains none of the values" aol.com and it returned 425 records with email that contains aol.com (this was the only criteria for the query)....please assist.
Debbie

Thank you for the submitting the inconsistency with the training material and the system. When you say that "contains none of the values" you are telling me it only works explicitly? The documentation also says that the contains should find all instances where "aol.com" exists...obiviously one cannot list each individual email.
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Hi,
Can someone please tell me the IDoc segments (need structure) that are used to bring data into SAP from an external FI system.
Thanks
Salim

Hi,
As for as i know EANs are not relevant to unit conversion. This is a number which uniquely identifies a material for a particular UoM.
And regarding the numerator and denominator, check whether any logic is added in the corresponding segment which overwrites the value

How do you add results columns in Segmentation Wizard?

Every time we do Segmentation Wizard we get the same fields - First, Last, Email, Phone, Address. We would like to add Title and Owner to the list. Thank you.

To the best of my knowledge you can't, but why would you? If you only want contacts owned by a specific user, add that to the segmentation filter. Same with title.

IDOC Scenario Error: External segment cannot be interpreted.

Hello Experts,
We have developed a scenario wherin ECC6 s/m sends a customized IDOC ZRESREVIDOC to PI 7.0 client 100.
On processing the IDOC in ECC6 the IDOC status is 03 (Idoc has been sent successfully) whereas in PI 7.0 WE05 transaction shows an error on this record that "56 - External segment ZRESREV000 cannot be interpreted". There are no records in SXMB_MONI however.
We have checked our ALE settings for RFC destination, port with client 100 etc on both ends. Also we have aleady imported the IDOC metadata in IDX2 of PI7.0. The configuration objects are also done in ID & IR.
Pls advice.
Thanks in advance,
Elizabeth.

Hi
-->Check the Port which you had created in your PI system it should follow the naming convention like SAP+System id of ECC,and also check the RFC destination and client and logical system name which you had maintained in IDX1 t-code.
-->Once Re import your Idoc meta data in IDX2 and also check RFC destination in PI system.
Thanks

Email Marketing, Mail Merge, Segmentation wizard documentation

Hello folks,
Pls. anyone knows where I can get any documentation on all or any of the 3 subjects above ? I tried metalink unsucessfully...
Txs. for any hints.
Antonio

None of these need any configuration.
Email Marketing - Once you have your EMOD agreement signed with oracle, your sys admin will be able to set up individual Email marketing admins and from there you will be able to design your email campaigns
Mail Merge and Segmentation Wizard - this is a word/Excel document with Web services built in that will perform the functions. You can get it from the Metalink - you click on Knowledge and search for them.

External segment name E2LFA1M002 cannot be interpreted

Dear All,
I am sending IDoc from SAP R/3 to XI.In SAP R/3 (WE02) it shows IDoc with status 03 but when i check it in XI(WE02) it shows Status 56 and 60 with Error
56-External segment name E2LFA1M002 cannot be interpreted
60-Basic type CREMDM04 does not exist
I am sending CREMDM04 IDoc type with CREMDM Message type.
Thanks,
RP

Yes
we have loaded Meta data in IDx2
Port in IDx1
it says IDoc with Error Added
and gives above error
-RP

Error after clicking New Segment in Segmentation Wizard

I can use Segmentation Wizard when connected with my login (administrator role).
When using another login for the Lead Generation people (lead role), I do get an error after clicking New Segment.
Maybe the role needs a specific privilege so that the user can use the Segmentation Wizard ?
Txs. for any help.
Antonio

Antonio, I would recommend that you contact CRM On Demand customer care in reference to this issue.

Segmentation Wizard seems to have a glitch when updating the result set

Hi,
has anyone noticed some inconsistency when you create a new segment, retrieve the results then you manually go and remove some of them then upload them to a planned campaign.
i queried for all contacts for a company and it resulted in 100 contacts, i manually reduced the list to 29 (i am included in the list) as there is no way to use the filter to get these 20. i upload them to my planned campaign. i schedule the campaign to go out at noon. I receive the campaign email. i open the email. I have one person who replied to the campaign email (to me). The next day, i gather the results and only 4 people shows that they did a MESSAGE OPEN. and i am not one of them nor the person who forwarded his email to me.
I am baffled. This has happened to me a lot when using the segmentation wizard tool. I wonder now how accurate the responses are?
jang

thanks for the reply. i think its an unacceptable explanation (from Oracle) though that a recipient gets the email, can see and read the email but since he did not click on the CLICK HERE TO DOWNLOAD PICTURES, it does not get registered. It seems like an application restriction more than a logical reason cause logically if person gets the email and is able to read the email, it should be considered as MESSAGE OPENED, otherwise it should be RECIPIENT CLICK ON DOWNLOAD :)
for a marketing company where you are tracking how many people were able to view your email, this count is very important and since a lot of people are now using view panes in their outlook and dont click on the CLICK HERE TO DOWNLOAD PICTURES especially if the email just has text in them and no apparent pictures, the MESSAGE VIEWED count is very unreliable.
i sent an email to 20 people in my company and i know that they all opened and saw them but the status shows only 40% viewed so the numbers are really undependable.

Segmentation Wizard - Segment Default Address Fields...

Hi,
Segmentation Wizard generates a segment list based on Address fields which are more relevant to USA.
For e.g. If the requirement is to show postcode fieldin the segment. How can I achieve this?
Thanks VK

Hi Bob,
Below are fields with which list is generated in sementation wizard. Is there any way to change it. It does'nt show postcode/zip code value which is required by my client.
Row_ID
First Name
Last Name
Email Address
Work Phone
Address 1
Address 2
Address 3
City
State
Province
Country
Thanks VK

Where can download Segmentation Wizard?

Hello !
Could you please tell me where i can dowload segmentation wizard in its latest version?
Thanks for your help,
jon.

Excuse my ignorance....
Where I must search Doc ID 433470.1, please.
Best regards and thanks in advance

Segmentation Wizard and Checkboxes

Hi all,
I've tried searching this forum for an answer to this but haven't able to find one. I have created a checkbox to indicate whether a contact/client receives our quarterly newsletter. In other words, I want to be able to quickly generate a list of all customers that have this checkbox checked.
However, I have not been able to query against this checkbox in the Segmentation Wizard. What condition and field values do I need to set to query a (customized) checkbox? It appears in my list of fields but thus far all my attempts have not worked (I've tried, Field value = "Yes", "Y", "Checked", "checked"...). Any help or suggestions are appreciated!
Duane

Thanks for the reply. Yes, I'm asking specifically about querying with the Segmentation Wizard -- it's an Excel plugin that allows you to query the database any way you want and then upload the contacts into a CRM campaign. I've found it pretty easy and useful to use thus far, but I'm not able to query on our custom built checkbox field (at the contact level). I'm not sure if it's simple user error or if there is another issue.
Thanks again

Segment Wizard

Does anyone have the Segment Wizard downloaded? With the MetaLink down, I can't get to it. Thanks in advance.

Hi Bob,
Below are fields with which list is generated in sementation wizard. Is there any way to change it. It does'nt show postcode/zip code value which is required by my client.
Row_ID
First Name
Last Name
Email Address
Work Phone
Address 1
Address 2
Address 3
City
State
Province
Country
Thanks VK

Exporting to external HD in 1 file, not segments

I have an old version of FC Express, It's worked fine for years. Recently, though, when I do a self-contained export the file seems to be broken into 2 gig segments even though I've turned this off in the preference settings. I export to long videos to a hard drive that I hand off to someone else for them to make DVDs and it's no longer working. It's wroked for years, but now it's crapped out. Any ideas or suggestions on how to remedy this are greatly appreciated.

OK, I took a look at my capture hd and it IS formatted as MS-DOS! It's weird because this hd has worked just fine for me until the past couple of months. Anyway, I'm in the process of moving my captured files to another properly formatted hd. I will then reconnect the files and do a self-contained export and see what happens. I'll let you know.
Thanks,
Stuart

Segmentation Wizard - External Segments

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