Select color does not seem to work in 2014.2on my mac. I don't understand what I am supposed to change in preferences

I see there are references to select color not working on the mac. Mine does not seem to work but I think it did when I first downloaded. There is some discussion of changing preferences... In what way?

Photoshop. 2014.2.2release.
or 20141204 . r.310.x64
MacBook Pro The ye dropper should be able to select a given color and find it throughout the image. And it should be adjustable to select colors that are related. I am only getting a "no pixels selected" error message. Even if there is one layer.

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Jeff
Thanks again for your prompt response much appreciated and yes pressing the menu button on the blu-ray remote returns you back to menu 1 button 1 from both menus.
Full project setup.
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Start properties:         End action - menu 1 button 1, Override - not set, Menu remote - return to last menu.
Showtime properties:   End action - return to last menu, Override - not set, Menu Remote - Return to last menu.
menu 1: End action - menu 1 button 1, Override - not set.
menu 2: End action - menu 2 button 1. Override - not set
I do have background music on each menu set up in "Motion".
All buttons on both menus are set to the relevent chapter points on the "showtime" timeline with no override
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Select color does not seem to work in 2014.2on my mac. I don't understand what I am supposed to change in preferences

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