SELECT DESKTOP ORGANIZER WINDOW GRAYED OUT.

Greetings folks:
My very 1st post. I have a BB BOLD, and am starting to Like it. I am migrating from a Palm Tungsten E2 PDA and I like palms desktop organizer desktop software. I tried to use the switch wizard, but both selections PALM and MS were grayed out. The Palm Desk top is version 6.2.2. by Access.Any clues why?? And  am I supposed to have intellisync on my BB desktop software??? or is that legacy now. V 4.6.013. Any help would be appreciated.
dynaman

Hi dynaman and welcome to the forums!
I had a similar problem in that I was unable to use the device switch wizard when moving from my Treo 650 to my Curve.  My original versio of Outlook was too old to work with DM. You can change the conduits in your Palm Deskto to sync directly with Outlook.  I needed the original Palm CD to do this.  Make sure you get your mapping correct in this step.  Once that is completed you can then sync Outlook with your BB.  
Check out this link however to make sure you have a supported Outlook version:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12268&slic...
IrwinII
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