Selecting a Skype number

Hi I'm a bit new to all this Skyping lark, so please bear with me if my question has been asked before or I appear terminally stupid!
I live in the UK, but will be travelling in North America (USA and Canada) soon. Because my UK mobile phone provider wants to charge me a small fortune for not much in the way of texts/calls/data whilst on holiday, I signed up for Skype as a way to keep costs down. Now, if I want to call/text the UK whilst away, do I select a UK based Skype number or a USA/Canada one? The people who are likely to call/text me are all UK based. Also, we will be travelling whilst in the USA, so I can't pick just one city. Any help you can provide would be much appreciated. Thanx

Hi, buy a UK number so that your UK contacts are making a local call at their usual UK rates rather than an International call. You could also forward your UK mobile number to your UK Skype number before leaving the UK if your network allows call forwarding. Using Skype to send a text will cost you 5.6p each.
You might also consider a 3 PAYG SIM because USA is a Feel at Home destination if you have an unlocked phone. Buying a £15 add on bundle would give you 300 mins of UK calls, 3,000 texts & 25GB of data (no tethering though) per month while roaming in the USA. The Skype app would be very effective with this roaming data too.
In Canada you might need to get a local SIM or rely upon WiFi hotspots.

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Hi guys
Really hope someone can help me with this. Been dealing with skype chat and email support for hours and hours over last three days with absolutely no progress.
I have 8 skype numbers within my skype manager account and for some reason, one of them did not renew properly last week (the others renew every month or quarter). When I follow the steps to extend the number within the manager control panel (features, skype number, click on expired number, select "reactive number", pick monthly, quarterly or annual payments), I get the following message.
Service Unavailable
We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes.
The same message appears on IE, Firefox and Chrome. This is our main office number and its incredibly frustrating for us. If I try to extend via the individual skype account (rather than manager control manager) I either get an error message or a message saying "your request has been sent to your administrator"
Is there a solution out there? Is this a bug?

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Hello,
Skype Number enables you to receive calls on your Skype account and the caller will be charged local rates.
To receive calls to your Skype Number, you should be online on your Skype application, or you can enable call forwarding and voice messaging. And also, please make sure that you are signed in to only one device.
Please make sure that you have set up your Privacy Settings to "Received calls from anyone."
Sign in to Skype.
Tap the menu icon .
Select Settings.
Go to Receive calls from option.
If one of my replies has addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others experiencing the same issue.

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The Skype number I selected is apparently still in use by a local hospital. Whenever I make outgoing calls to my friends land lines or mobile phones, their caller ID shows the local hospital name and my Skype number. Also, when people call my Skype number, they get the local hospital, not me.
I called my Skype number from my land line and spoke to the hospital and they say that my Skype number has been in use at the hospital for over 20 years.
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Hello martm81
Apologies for this mix-up. Please contact Customer Support and let them know your assigned Skype Number is an existing number, so they can cancel your subscription and remove it from the database.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
You can then also subscribe for a new Skype number

Skype Number is always busy...

I'm experiencing problems with Skype Numbers in Brazil, code 5511 3042 - São Paulo.
My Skype Number is always busy! I've tried change at preferences, it was working, but now the all day is busy....

This fixed the issue for me. Thanks.
Julisru wrote:
s > Options
Click the Privacy tab, then under Allow calls to my Online Number(s) from… selectanyone, and click Save.
If the privacy settings were already configured like this, complete the two steps below to refresh the settings.
Go back to the Privacy tab by selecting Tools > Options and change the privacy settings to allow calls to Online Number(s) from phone numbers in my Contact list only and clickSave.
Wait approximately 5 minutes then open the privacy settings once more and change the setting back to anyone and Save.
Skype for Mac
In Skype, go to Skype > Preferences > Privacy
Under Receive calls to my Online Number from, select Anyone.
If the privacy settings were already configured like this, complete the two steps below to refresh the settings.
Go back to the Privacy tab by selecting Skype > Preferences > Privacy and change the privacy settings to allow calls to your Online Number from Only people in my contact list
Wait approximately 5 minutes then open the privacy settings once more and change the setting back to Anyone.

Skype number help!!!

Hello
i just got skype number and payed for 3 months tryed and im happy
but now i want to change subscription from 3 months to 12 months 1 payment how i can do that
Thank you
Solved!
Go to Solution.

whydoihave11111 wrote:
i want to buy a skype uj phone number so u hae any idea how i do that or can u send me the direct link to buying skype uk phone number thx!
Click on this link, select the United Kingdom, then choose a number that's a available. Not all areas will have numbers available.
http://www.skype.com/go/store.buy.skypein

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I'm trying to activate Skype Number. I'm in Poland, but need the number to be British (for calls from UK). I'm selecting the number, being shown "this is your skype number" etc. then I'm going to payment page, but first website demands me to log in again (although I was already logged on), then forwards to the payment page, but with only SkypeOut options possible, and no option for paying from means I already have on my Skype account. Ok, so I pay with new money, but when I'm trying to check the status of the number, it's only listed as "reserved" (for around 30 minutes) and next to it there's option "activate", but when I press it, I'm redirected again to the payment page (the one with only SkypeOut options). Btw. on my email I'm getting messages that payment has been done, but no mention of Skype Number whatsoever. So, what the heck is this?

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I just got a Skype Number. When I call the number some other company picks up the phone. How is it possible that I was able to register a number that is already in use?
I asked the company what kind of number it was, they said VOIP.
Now I payed for nothing. What can I do about this?

Hi, NetGeeks,
Please try to contact Customer Service again, but this time using a different web browser than you typically use. Here is a slightly annotated version of the instruction to file your request with Skype Customer Service, and to receive a reply via e-mail. Hope this serves as a useful road map!
Regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through ...:
Email, and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!) If you are a Skype Premium subscriber, you will be routed to start an instant message chat session with a customer service agent.
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Renew Skype Number

I have problem in renew skype number , i need to change payment method from skype credit to Visa , but the selection not found , when i click changr payment method i find only skype credit only
what i can doing to renew my skype number by Visa
My Regards

timesciences wrote:
I have had the same skype number for 5 years. Now I cannot renew it. There is only an option for a new number. Dont want that, want the old one back. Any possibility. The text support pop up window never opens.
Hello,
1. Allow your current Skype Number subscription to expire. You won't lose your number -- it will be held on your account for reactivation for 90 days following the subscription expiration date.
2. After the subscription expires sign on to your account details. You should be presented with a triangle icon with an exclamation mark inside it and be greeted with the message that your Skype Number subscription has expired. Click on the "Reactivate" link and proceed to "renew". You should now be able to renew.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

ATTN NEED TO RECOVER OLD SKYPE NUMBER

ATTN NEED TO RECOVER OLD SKYPE NUMBER Hello there...... I had a subscription and a skype number assigned. I let the number lapse and just realized it. I need to recover that phone number. I call it and it says it is out of service yet I cannot select it as a new number and I see no way to recover my old number within my account settings etc. Please advise and have a great day!!! Thanks have fun all the best!!! Peace................................................ward

Hi, Loppies, and welcome to the Community,
Your Skype Number should have been held in reserve for you to renew for a period of 90 days following the subscription end. Beyond that timeframe, the number is released/recycled back into the system.
Skype Customer Service may be able to provide more detailed information. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request. You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started!
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Reactive and old skype number

I used to have a skype number but had to allow it to runout. Can I reactivite that number

barryandcarolin wrote:
Help I cannot find my number which ran out in March and I desparately need it. I cannot buy it either I would like to renew how do I do it please
Caroline
You would have to go through the process to purchase the number, then search for it after you select the country and area code it was in. If you do not find that number, it has been resold to another Skype user or is unavailable to anyone for use as an Online Number.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Old skype number

Hi there my old skype number has ran out. Would it be possible to get it back or would it have been given to someone else now?
Many thanks!

barryandcarolin wrote:
Help I cannot find my number which ran out in March and I desparately need it. I cannot buy it either I would like to renew how do I do it please
Caroline
You would have to go through the process to purchase the number, then search for it after you select the country and area code it was in. If you do not find that number, it has been resold to another Skype user or is unavailable to anyone for use as an Online Number.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

When will Skype number for Louisiana (318) be avai...

I have tried unsuccessfully for two months to purchase a Skype number for area code 318 (Shreveport area). Whenever I select Louisiana, there are no area codes listed.
When will more numbers be available?
Is there any way I can get a 318 number?

Skype numbers are based on availability which can be due to contracts and whether a particular country authorizes Skype numbers to exist in their country. If Skype is unable to obtain numbers in a particular country, I highly doubt there is much than can be done.

Is my Skype Number crossed with another user?

I have a Skype subscription that includes a Skype number. The last week I am getting no fewer than 10 dropped calls within a five minute conversation.
Today however, a strange occurrence took place. I dialled a landline number selecting from my contact list, as usual, but another person connected with my caller at the same time.
This obviously made me and my contact quick off-set. It would appear that my Skype number is crossed somehow.
Should I seek to change my existing Skype number as a precaution? If it is possible, how do I proceed?
Subject/title expanded for clarity.

Hi, Christrene, and welcome to the Community,
Please pardon me, I am confused.
Were calls to your Skype Number, which you answered on Skype, being dropped frequently?
Dialing a land-line number uses your subscription to cover the costs of the outgoing call. Remember, a Skype Number exists only to receive incoming calls -- a Skype Number is a land line number that people use to call you, and you answer those calls on Skype. A Skype Number (inbound) is not related to placing calls (outbound).
Was a call to your Skype Number, which you answered, suddenly interrupted by another caller, without a conference call started?
Thank you for your patience and for your additional information and explanations.
Regards,
Elaine

Selecting a Skype number

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