Selecting buy in iTunes Music store does not bring up Apple ID login

When I choose the Buy button to purchase a song in the Music store, nothing happens.

Hi LindaMW,
Welcome to the Support Communities!
I would suggest signing out of your iTunes Store account from within the iTunes software.
Then sign back in.
The instructions on how to do that are in the article below:
iTunes 11 for Mac: Manage your iTunes Store account
http://support.apple.com/kb/PH12299
Cheers,
- Judy

Similar Messages

  • Want to access iTunes music store but not in a 'valid' country

    Hi, I'd really appreciate any help anyone can offer. I want to be able to buy music and videos for my new iPod and I have registered online. When I go to buy something with my credit card from the iTunes store, apparently you have to have an address for your credit card and a list of country's excluding Australia comes up. The problem is there is only about a dozen countries on the list and mine is not one of them so I can't pay by credit card. What can I do???

    I really wish I was informed when I bought my ipod, that Itunes music store is not available in NZ and we don’t know when or IF it is going to be. Am feeling totally ripped off as one of the reasons I bought my ipod on Sunday was so I could download Audio books off itunes for when I am travelling. Now I go online and find out that I cant even download a measly single let alone a audio book.
    Was feeling so excited about having my ipod and now just feel ripped off and extremely disappointed with Apple and the Apple salespeople. You are told how great itunes is and how you can download video, songs, books etc (when you are buying your Ipod) then once you have paid you $579+ (just for the ipod, let alone another $300 on accessories and warranty) you find out you can't download anything from itunes. Am pretty disgusted really! I researched my purchase, was going to go for a CREATIVE merely so could access NZ download sites, but was talked out of it by the sales person who showed me itunes and how great it is and I do think the IPOD itself is fantastic but wish I had of bought that CREATIVE so at least then I could have downloaded songs; books etc immediately. Bad Form from Apple, particularly given the amount of money I just spent :(((

  • Itunes store does not recognize my apple id account

    itunes store does not recognize my apple id account, gives error " The apple id you entered couldn't be found or the password was incorrect. Please try again."
    Any help resolving this problem is greatly appreciated.  Cliff 3

    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Itunes music store is not yet available in your country?

    I get a message stating "itunes music store is not yet available in your country" whenever I log into the Itunes music store. I'm in the USA and my System Prefs, Date and Time/timezone, and credit card/user info on my itunes account all have my correct location.
    Also, when clicking on specific TV show icons, itunes shuts down.
    any help with either of these?
    PowerBook   Mac OS X (10.2.x)  

    Check at the bottom of the main store page & make sure you are set for the US store. If not, just click on the drop down by the flag icon & make the change.

  • ITunes music store is not available in your region

    I live in Jersey, Channel Islands and I am trying to create a music store account.
    However, I am getting an error message after I submit my details: "The iTunes Music Store is not available in your region"
    My ID shows the country as UK.
    Can anyone help?

    Sorry, but there is no iTunes Music Store for the Channel Islands. Though the Channel Islands are nominally under the auspices of the UK, legally they're separate entities, so the UK licenses for the iTunes Music Store don't apply and the record companies will prevent Apple from allowing you to purchase. Unless you have a legal residence in the UK (or some other country) and have a credit card with a billing address in that country, then you're out of luck, at least for now.

  • As Indian Apple website or store does not customize, can apple ship a customized iMac to India?

    I am a graphic designer and I need to buy customized iMac with Retina 5K display with the below specifications:
    4.0GHz Quad-core Intel Core i7, Turbo Boost up to 4.4GHz
    32GB 1600MHz DDR3 SDRAM - 4x8GB
    1TB Fusion Drive
    AMD Radeon R9 M295X 4GB GDDR5
    Apple Magic Mouse
    Apple Wireless Keyboard (English) & User's Guide
    AppleCare Protection Plan for iMac - Auto-enroll
    Accessory Kit
    As Indian Apple site or store does not customize, can apple ship this customized iMac to India? Please help, as I as buyer in India is helpless. I don't mind paying extra for shipping but we need to be able to get this facility especially when Apple doesn't customize here.
    And when I am the paying the cost, I would rather pay for an upgraded machine as it is for my work.
    Please help.

    Hi Brett,
    Thank you for the reply.
    But I know apple store for USA does not ship outside the United States, its just that in India, an iMac cannot be customized. So which Apple store in the world customizes and ships to India? That is the big question here.
    Because its not right for apple to customise only for certain countries and where other countries are forced to used the base models / products available only in the stores even when we require the higher configured models especially when our lively hood depends on it.
    Please help.

  • Itunes music store still not available in AUSTRALIA

    I was so excited to watch the October 12 video stream and was sitting on the edge of my seat when I saw the ipod video revealed before my eyes, i was so excited I logged on and bought one straight away forgettign why I originally started watchign the video stream. i started watching originally to see if Steve Jobbs would announce music store available in Australia. Act I, Act II, Act III, one more thing and the finale and encore came and went. I was so shocked that after all this time Australia still does not have access to purchase music and now video and TV programs. Would somebody care to comment. I have written 5 letters to Apple and of course there has never been a response from the company. I am sure I am not he only one there must be more voices who would like to comment...

    I read sometime back that they were in negotiations with the music labels for an iTunes Music Store in Australia but some labels as you may know are now insisting music downloads be more costly than 99 cents to which Steve Jobs has replied that they are getting greedy.
    Apple has been trying to reject a price increase and as they will have to renew existing agreements soon with labels for countries in which there is already an iTunes Music Store that will likely also be an issue in future to be resolved. I don't think there will be an iTunes Music Store launch for Australia till negotiations with music labels are completed.

  • TV Shows from iTunes Music Store will not sync with my iPod

    I have a video iPod (5th Generation). I just downloaded some videos from the iTunes music store and they will not sync with the iPod. I get the message "...some videos cannot be played on this iPod."
    The error log says that the videos are not in a supported video format. How can that be? I purchased these from the music store.

    This is actually the iPod nano (3G) forum. You might get better help, faster by posting in the iPod "Video" forum: http://discussions.apple.com/category.jspa?categoryID=157

  • Mac app store does not accept my apple password

    The Mac App store does not accept my password for my apple ID. A red line appears that says "an unknown error has occured." The ID and Password are being typed in correctly, I am 100% sure of that. Credit card is up to date. Itunes is working fine and logged in to Apple ID. Ipad and Iphone are logged in, working fine. Have not installed Maverick, still using Mac OS X Lion 10.7.5.  I was going to update to Mavrick, but not sure I should with all the negative reviews and now this problem. Please help, thanks!

    It's been reported that Apple's servers are having problems tonight. Just try again later.

  • Why doesn't Mac App Store does not recognize my apple ID?

    The Mac App Store is not recognizing my apple ID.  Please help.

    It works on my iphone.  It works for this forum.  It works for itunes.  It works for everything EXCEPT the Mac App Store, for which I've already used it to purchase apps that now need updating.  It just keeps saying "an unknown error has occurred" Grrr...

  • HT1918 unable to connect click and buy in iTunes, app store does work

    I try to buy software on my iPhone, this is normal connected to a Click and Buy account.
    The strange thing is that I can use the Click and Buy account in the OS X App store and not in the iTunes store.
    Is it possible that there is an old Click and Buy account still somewhere in the system that does block the option to connect the new one?

    Has it been 24 hours?
    I take it this was a gift card.  iTunes Store:  Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
    I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
    If you are really desperate you could buy the app yourself, then request reimbursement.

  • ITunes Music Store will not allow me to connect

    I have been trying to connect to the music store since I got my iPod last week. I have been using iTunes for a long time and I have always been able to connect to the store. When I installed the new software that came with my iTunes the store stopped working. I have stopped all anti virus, firewalls, security and anything else that has been recommended in other posts. I opened windows/system32/drivers and that was not the problem. I contacted apple and they gave me troubleshooting problems that didn't work, as I've tried them a million times. I also pinged phobos.apple.com and it says connection timed out 4 times and said information lost. So I don't know what else to do. I have windows xp with sevice pack 2 (which had been ruled out as the problem, I gurantee it), norton security (not the problem, I've disabled it and iTunes is allowed, nor is windows firewall the problem) and I can connect to the internet. The specific error message I am getting is iTunes cannot connect to the music store, network connection has been reset. make sure your network connections are active and try again. I just got a giftcard and I want to use it....any suggestions that aren't already all over every thread in the discussions?
    Thanks a lot!

    I would first check your firewall settings, as well as your security software to make sure they are not blocking the Store connection.

  • Itunes music store is not working

    Ok.......... I tried to download music from the music store, but this message came up "iTunes could not connect to the Music Store. The Network connection has timed out. Make sure your network settings are correct andyour network connection is active, then try again."
    Th efirewall is not the problem, I checked already.
    Can somebody please help?!

    Can someone help me, i dont want to start a new thread as i usre this could be a common problem.
    Ok so when i launch the itunes store (windows) i can able to search manually in the field in the top right but i cant click on any of the links in the muic store homepage.
    Its quite fustrating as I have to type in manually the name of the song or artist as oppose to browsing in the store.
    Has anyone else experienced this? I tried to re install it but that didnt have any effect. PS This has only started happening within the last week or so. What could it be?

  • Some Dowloaded music that is in Itunes Music Folder Does not appear in Itun

    I downloaded about a dozen songs from itunes yesterday. Four out of twelve songs do not appear in itunes.
    I checked and these four missing songs are in my purchase history, these songs are in my itunes music directory on my windows xp computer and I have the most recent version of itunes?
    Any other suggestions?
    Thanks!
    Karen
    Dell Inspiron 700m   Windows XP  

    My music is not there.  It is, however, showing up on my main (MAC) HD, not my external drive.  I think that I might have deleted the external drive copy instead of the local HD copy when I was trying to open up disk space.
    Is there a way to scan the MAC HD aside from spotlight?  When I look under about this mac->storage, I see that all 64GB of music remains on my main HD, but when I run searches in the finder for MP3, MP4, or by band name, I cannot find anything.

  • App Store does not recognize my Apple ID what should I do?

    My Apple ID does not work for App Store , when I click on App Store the id that appears on App Store is very different from my Apple ID

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

Maybe you are looking for