Selecting custom attributes from the default helpdesk screen?

Can i select and see custom attributes from the default helpdesk screen? I dont want to have to click through to the details tab as things can and have been missed. See picture attached.
This topic first appeared in the Spiceworks Community

I have worked out the issue. I was attempting to access attributes from the BOR Object "WorkItem" as opposed to elements in the workflow container. When I created a custom container element called "ReferenceID" (as the element name) and used this in my XML it worked successfully.
I hope this helps someone else in the future.

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Sac, is this still an issue?
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