Selecting Epson RX700 printer rear tray

When I had my Epson RX700 printer (all-in-one) connected to a Windows PC, I could select either front or rear paper trays for printing. With Mountain Lion, I have not been able to find any way to select a tray and have to accept a default depending on the type of paper being used and the print quality (standard plain paper and normal print draws from the front tray, photo paper and photo-quality print draws from the rear tray). This is OK until I need to print to stiff card using normal print quality - then the paper feed in the front fails and I get the "paper out" message. I can use the rear tray but only by selecting photo paper and photo-quality printing, which is both very slow and uses a vast amount of ink. Does anyone know of a way to select the rear tray but retaining the plain paper and normal print attributes?

You need to read the user manual that came w/the printer. Some things will will on a Windows comp but not on a Mac or a particular OS version. If the user manual is of no help, call Epson and/or visit their troubleshooting website.
I have an Epson printer that can automatically print the front & back of paper. However, this does not work in ML. Not compatible *yet.*

Similar Messages

Epson Printer Drivers and Leopard - Epson 740 or Epson RX700 problems

It seems even after Epson updated their printer drivers Leopard will not all me to print to my Epson Stylus Color 740 AND my Epson RX700, I must choose one over the other.
If I install the printer drivers from Apple they include drivers for the old Epson Stylus Color 740 and it works fine. The problem is it kills my new Epson RX700 printer. It still works, but I cannot print CDs.
If I delete the Epson printer drivers from my Library folder and start over with the updated Epson RX700 drivers I can print to the RX700 including to CDs, but they do not offer an Epson Stylus Color 740 printer driver beyond system 9.
I have tried installing the newer Epson RX700 drivers over top of the Apple installation but the same result happens.
Can anybody help? I need the old drivers from Apple's system 10.5 installation disk so I can print to my old workhorse Epson 740 and my Apple 630 laser writer pro. But I also would like to print to CDs using my new RX700.

I have exactly the same problem...I have submitted a query to Epson...but we all know how good support is from companies like Epson and Apple

How can I print from my MacBook Pro to Canon MP560 using rear tray? I can't find that "option" in the print selection possibilities.

How can I print from my MacBook Pro to Canon MP560 using rear tray? I can't find that "option" in the print selection possibilities.

Sure can.
With a document open in Pages, select to print so that you can see the print dialog as shown below.
Note that to see this view, you may need to press the Show Details button in the bottom left corner. In the image above, since I have the expanded view displayed, this button changes to Hide Details
So with the view shown, first change the Presets menu to Default Settings. Then click the Layout drop menu and select Quality & Media. Make the changes you want and then click on the Presets menu and select Save Current Settings as Preset...
At the next window, give the Preset a name and select the Only this Printer radio button and then click OK to save it. That's it.
As for the Preset that you already have, if you no longer want this preset then you can delete it via the Show Presets menu pane that you've used already.

Trouble Printing with Epson RX700

Loaded 10.6 and new Epson drivers. Rx700 has front and back paper trays. Word and Excel printed to the front try, but Safari would only print to back try, regardless of setting. 10.6.1 allowed me to print to front tray, but it seems like the system default is to the rear, regardless of how setup is set. Even if setup says the front tray is selected, you must still select it again when printing, or documents are sent to back. Epson says it's an Apple issue. Anyone solved this problem?

Same issues here on my MacPro Tower running Snow Leopard 10.6.2. Wasted several hours on the phone with Epson. Their tech support for Apple Mac has gone downhill in the past several years. I've owned about FIVE Epson inkjets, so I know. Phone support is outsourced to some other country, after wasting an hour on a horrible connection to who knows where, the level #1 tech support finally gave me tech level #2, who was more aware of the driver issues, to which I suggested they all SHARE their notes so as NOT to waste anyone else's time.
First sign of DUMB, is the supposed "Snow Leopard" combo driver package offered on the Epson site. Listed as 70 mb's, it's less then 50 mb's, misinformation begins. Look closely ALL the packages are simply the drivers and scanner apps from 2-3 years ago, those ones worked under TIGER OS, and are certainly NOT updated for Snow Leopard. Now let's get really DUMB, and when you mount the "combo" disk image, you find a package installer that is a PPC app! The online docs say this updater is for you "INTEL" mac. Granted some PPC apps will run, this one for me was a HUGE problem. Opening multiple windows, unable to even click in the duplicate boxes to type my password to proceed. Why Epson is still using VISE installers that were horrible under OS9, terrible under TIGER, is beyond me. This combo package offers NO choices and begins to install the outdated freebie software from Epson, when what I wanted to do was upgrade the print drivers.
So heres the deal, you can D/L the OLD 3.01 drivers separately from the same site page, but ALL the real print options are "crossed out", which means to me, NOT compatible, and rendering the EXPENSIVE RX700 printer USELESS.
So I ended up downloading the Apple Epson drivers using "Software Update". Now you end up with driver version 8.0.7. This stumped the wonderful Epson support staff, since they said they don't write the "apple epson drivers", but this driver gives you back the drop down for the actual printer settings. And the phone techie ended up putting me on hold about four times, and then said she was told I should stick to that driver by someone higher up in support. Go figure, the Apple driver is better, but the BUG reported here, is making it less then ideal.
If I try to print out a photo in Preview, the printer gives me the error message "No Paper in Back". I have to DELETE the print job and most of the time restart the printer as well. Epson had NO clue about it, and since Snow Leopard has been out for sometime I don't expect much relief, though I do urge folks to call them and report it otherwise we may NEVER see another driver as they are still pushing the several years old ones we had before. Not sure I'll buy anymore Epson printers, they mostly cater to the Windows buyers now, just like Sony. Epson Tech support phone number: 562-276-4382. Good luck to all, we'll need it.

How can I choose my printer's rear tray on my MacBook?

Hello everyone,
I have something strange going on on my MacBook when it comes to printing...
I would love to be able to print address labels, photos etc. on actual labels and photo paper using the rear tray of my printer (Canon MG5150). The weird thing is that I cannot for the life of me find the option to choose the rear tray. I have expanded the print dialogue to show all possible options, but there's absolutely no way to choose my printer's paper source. So I'm stuck with the standard cassette, which I do not dare use for anything thicker than normal printing/copying paper. Everything else printer-wise works fine from the MacBook, I just can't select the paper source (regardless which programme I'm working in on the MacBook).
Something else I've tried is downloading the latest printer driver from Canon. No joy there though, doesn't make a blind bit of difference. I've also tried opening programmes using Rosetta just in case, but that doesn't seem to change anything either.
My iMac never presented me with this problem; it always let me print from whichever paper source I wanted (using the same Canon printer). Some background info: my MacBook has Mac OS 10.6.8 on it, my iMac Mac OS 10.4. Could it have something to do with the operating system? They are both Intel, aren't they, so why would the options be there on one Mac, but not the other?
So, where could my menu options have disappeared to?? Have Apple changed their printing dialogues for the worse or something? It seems such a shame I can't use my MacBook to its full potential and have to resort to roundabout ways of being able to do what I want. I'm hoping it's something really obvious, and that someone can help me.
Thanks for any advice!
Kind regards,
Esther

Hello-
You can restore network defaults on the printer.
Press the Setup icon. Then go to Network Menu, scroll down to "restore network defaults".
This should clear any "Admin" settings that were set.
Then you can turn radio on and run the wireless wizard to get back on network.
I hope this helps.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

How can I print from my IMAC with Mavericks OS to the Canon MP560 printer's rear tray?

I have just moved from a Windows platform to Imac. On Windows, in Word, I was able to select where the paper was feeding (automatically select, rear tray, etc.) but now I can't select rear tray. I've already tried the "Quality & Media" under presets but was not given an option to change where the paper comes from. Can anybody help?

You need to turn on Printer Sharing on both the PC and OS X. I can't help you on Vista but in OS X it's System Preferences - Sharing - check the Printer Sharing box.

I have a new Iphone 6 with iOS8. tried printing a photo to my mx890 but it wants the rear tray.

I just bought a new iPhone6 with iOS8.
tried printing a photo to my mx890 which is on my home network.
it keeps looking for the rear tray and there is no option on my phone to select any tray. i am not using the rear tray currently.
how do i make it just use the front casette?
thanks lots!

Hello raks99,
The article linked below details a number of steps that can help with getting your iPhone restored via iTunes.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Cheers,
Allen

Won't print from rear tray

I have a Pixma MG6220. No matter what I do it won't print from the rear tray from a source on the web. I go to both the quick setting and main tab and select "rear tray." Still prints from cassette. I took out the paper from the cassette. Won't print unti I load paper in the cassette. I even selected a different paper than plain paper and selected rear tray - but it still printed from the cassette.
I selected "continuous autofeed" for a default, removed paper from the cassette - and it still wouldn't print from paper loaded in the rear tray.
It will print from the rear tray if it's a document originating from my computer (or at least I just tried that and it worked). I did not change from plain paper, I only had to select rear tray.
Yes, I realize "save the document to your computer" will be a suggestion, but the website won't let me. It's a "free printable" that is not downloadable.

Hello.
The issue may also be related to a setting in your web browser. Check to see if your browser has a Page Setup option. This menu may be controlling the paper feed setting.
If the issue persists, please try using a different web browser to test the unit.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

MX890 only prints from rear tray/Mac

My MX890 printer always wants to print from the rear tray. I have set the option in the printer window to print from the cassette. I even change the "automatic feed" in the print dialogue window that comes up on my computer to "cassette," and it still gives me the msg that there is no paper in the rear tray. It used to work if I did this, but now has stopped working. How the heck to I fix this? I'm using a MacBook Pro running Yosemite. I have updated all the recommended software/drivers from the Canon website. Thanks
Ellen

Hi ellenann9424,
The machine will automatically feed paper from the rear tray when media types other than plain paper (such as photo paper) are selected in the printer driver, or on the printer itself when printing. If you have already verified that the cassette is selected as the paper source in the printer driver and on the printer itself, please ensure that the paper type selected in both locations is set to plain paper, as all other media types will attempt to feed from the rear tray, even if the cassette is selected as the paper source.
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

PSE 10 Printer Setting Defaults to Rear Tray

I have PSE 10. My OS is Windows 7. My printer is a Canon MG6120. The default print tray selected for the computer and all programs is the Cassette. It was selected under Devices and Printers (path: Control Panel\Hardware and Sound\Devices and Printers). All my programs accept the cassette as the default paper source or Tray, except for PSE 10.
In all other programs, I manually change the Paper Source for rear tray selection through the Printer Properties dialogue window. However, the paper source for my PSE 10, after manually changing from Tray: Rear Tray to Tray: Cassette, resets back to Tray: Rear Tray after printing and even after using the Change Settings and Advanced Settings dialogue windows. Please see the image insert.
I generally print on bond paper. The rear tray is normally closed. If I'm want to print on photo paper, I open the rear tray and insert the photo paper. I verify that I have the printer set to use the rear tray. After printing on photo paper (from any program) I reset the paper source back to cassette.
My questions are, "How do I correct or override PSE 10's automatic resetting of the paper source to the Rear Tray. How do I convince PSE 10 to accept the front-loading cassette as the default paper source?"
PSE10 also insists on reverting to Landscpe orientation. Please see the image insert.
My questions are, "How do I correct or override PSE 10's automatic resetting of the paper Orientation to Landscape. How do I convince PSE 10 to accept Portrait as the default orientation?"
Thank you for any assistance you can provide.

Thanks for responding.
As I stated in my first paragraph, "The default print tray selected for the computer and all programs is the Cassette. It was selected under Devices and Printers (path: Control Panel\Hardware and Sound\Devices and Printers)."
The path I note for Windows 7 is exactly the same for Windows 8, sort of surprised you missed that. As you can see, before submitting to the forum, I addressed everything you mentioned; it did not solve the problem. I've updated the Canon driver and restarted the computer; it did not solve the problem. I made auto-select and portrait orientation the defaults; it did not solve the problem.
Hopefully someone else has a solution or can tell me what's causing the problem. Right now I'm guessing it's some kind of PSE .dll corruption. I hope it is not something in the registry. A little later on I'll uninstall and then reinstall PSE 10 see if that works.
Thanks for taking the time to insert the screen shot.

I have Photoshop CS5 and a Epson 3880 . The print setting dialogue box won't open when selecting color output PRINTER MANAGES COLORS

I have Photoshop CS5 and a Epson 3880 . The print setting dialogue box won't open when selecting color output PRINTER MANAGES COLORS
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What is your screen resolution?
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Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened an

Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!

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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
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Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
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OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version:
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Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
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Display Depth:= 32
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Application folder: KerrysHD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
KerrysHD, 232.6G, 19.7G free
Required Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Adobe Photoshop CS6.app:Contents:Required:
Primary Plug-ins folder: KerrysHD:Applications:Adobe Photoshop CS6:Plug-ins:
Additional Plug-ins folder: not set
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Force print from rear tray in pages?

Hello,
I'm trying to print on a small card from pages. I've created a custom document size 2.5 by 3 inches. but can't figure out how to force it to print from the rear tray.
when I go to File - Print - Presets - Show Presets - Quality & Media, it shows me the Paper Source, but says "Automatic" and I can't figure out how to CHANGE the paper source to rear tray. Any help would be much appreciated!
Aaron

Hello.
The issue may also be related to a setting in your web browser. Check to see if your browser has a Page Setup option. This menu may be controlling the paper feed setting.
If the issue persists, please try using a different web browser to test the unit.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

My MG5220 won't print an original 3 page document from rear tray.

I have only recently had trouble printing original documents from rear tray. I have completed maintenance ( cleaning), checked paper media, etc. I have checked page set-up, etc. I think I am overlooking something that is obvious but I can't see the forest for the trees. Please advise. Thanks!

Hi Kashmie,
To try and resolve the issue, with a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no paper jams or obstructions in the printer that may be causing the paper not to feed. Once this has been done, please look inside of the printer where the inks are located and ensure that there are no obstructions in there that may be causing the print head not to move freely. Next, please remove and reseat all of the ink tanks in the printer. Once all of these steps have been performed, if you still experience difficulty, please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Easy selection printing to tray 1 or 2

We have an Officejet Pro 8620 with extra paper tray. Tray 1 for blank paper, tray 2 for paper with business logo.
Now, when we want to print to tray 2, we reject tray 1 a little, so that after a few attempts the software switches to tray 2, and the printing starts.
It is possible, before printing, to change the setting in the software, so that printing to tray 2 is selected. But that is quite cumbersome.
We would an easy way to select to print to tray 1 or tray 2. For instance, as seen in other environments, so that we can choose to print to:
- HP Officejet Pro 8620 (tray 1) or
- HP Officejet Pro 8620 (tray 2)
These could be visible as seperate printers. How can we do this?
Changing the setting everytime is not a good option. Plus, we have other software packages that we want to configure so that they automatically print to the correct tray.
Thanks!
This question was solved.
View Solution.

Hello @Sing020,
Welcome to the HP Support Forums!
I would like to assist you today with adding two copies of your HP Officejet Pro 8620 e-All-in-One Printer to your Windows 7 computer to make printing to Tray 1 and Tray 2 an easier process for you. Can I please have you follow the steps below.
1. Click on your Start menu
2. Select Devices and Printers
3. In the Devices and Printers folder you should see your installed HP Officejet 8620 printer
Before proceeding, we need to determine how your printer is connected. If you have a wireless HP Officejet 8620 printer, on the front panel of your printer touch the Setup button. Touch Network Setup. Select Wireless Settings. Touch View Wireless Details. Take note of the IP Address.
If you have USB Cable connected printer please right click on the HP Officejet 8620 under the Devices and Printers folder and left click on Printer Properties. Click on the Ports tab. Look under the list of Ports for the port that is selected for your printer. There should be a check next to one of the USB ports. If you hover your mouse over the Port is should show you the full name (USB 0001, USB 0002, USB 0003, etc). Take note of the USB Port number.
4. Next, right click on the HP Officejet 8620 that currently shows installed on your computer. Left click on Printing Preferences.
5. Under the Paper/Quality tab please select the Paper Tray (Tray 1) and Paper Size.
6. Click Apply and OK
7. Right click on the HP Officejet 8620 one final time and left click on Printing Preferences. Under the General tab you should be able to add (Tray 1) to the end of your printer name.
8. Click Apply and OK to save the changes.
9. Now we need to add in the second Copy of your printer. Please close Devices and Printers for a moment.
10. Click on your Start menu
11. In the 'search programs and files' box located right above Start type %temp% and hit enter on your keyboard
12. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
13. Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
14. Close the Temp folder once it is emptied
15. Right click the Recycling Bin on your desktop and select Empty Recycling Bin
16. Click here to download the Officejet 8620 driver
17. Once the download is complete an extraction will occur and then an install window may open. If an install window opens, please close it.
18. Click on your Start menu
19. In the 'search programs and files' box type %temp% and hit enter
20. When the Temp folder opens locate the 7z folder. Click on the 7z folder once to open it
21. At the top of the page you will see the file path. It should show something like: Local Disk C - Users - AppData - Local - Temp- 7z... Left click on the right hand side of this file path bar. Everything will now highlight in the file path. Right click on the highlighted file path and Copy it.
22. Close the Temp folder
23. Click on your Start menu
24. Click Devices and Printers
25. Click Add a Printer at the top
26. Click Add a Local Printer and hit Next
27. Click Use an Existing Port. Click the dropdown and choose the exact same port that your current HP Officejet 8620 is installed on. Hit next.
28. If you're brought to a list of Manufacturers and Printers, click Have Disk on the bottom right. Right click on the file path bar in the 'Install from Disk' window and 'paste' in the file path we previously copied
29. Hit next to complete the adding process
30. Once you're brought back to the normal Devices and Printers window you should see two copies of your HP Officejet installed. If you only see one copy, your computer may have grouped them under the same icon. Right click on the HP Officejet you see and there should now be arrows next to all the options (Printing Preferences, Printing Properties, etc). If you click on the arrows you'll see two copies of your printer.
31. Right click on the HP Officejet 8620 that we're going to configure for Tray 2
32. Left click on Printing Preferences
33. Click on the Paper/Quality tab
34. Choose Paper Tray as Tray 2, and set the Paper Size
35. Click Apply and OK
36. You can right click on your HP Officejet one more time and select Printer Properties.
37. Rename this copy to HP Officejet 8620 (Tray 2)
38. Click Apply and OK
Now when you try to print, when you select File and Print you will see a Tray 1 and a Tray 2 copy of your HP Officejet. Just choose the copy that matches the Tray you want to print from.
Please let me know if the steps I've provided resolve your issue. It may seem like there is a lot of steps, but it really is an easy process. I just wanted to give you as much detail as possible for any scenarios that may arise. Good luck!
X-23
I work on behalf of HP
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Selecting Epson RX700 printer rear tray

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