Selectively lost sound apple tv

First Generation AppleTV has been working fine for several years.  Suddenly no sound.  Obvious first suspect is bad or loose cable.  When I power off and power on Apple TV, as it boots up, I can hear the welcome sound through the speakers, same as always.  This proves no cable, amplifier or speaker failure.  Its as if a mute button has been pressed, but I cannot find any mute button or volume control.  No sound for movies, TV, music or YouTube.  Any help appreciated!

It's a while since I've used volume control on the Apple TV, but you do have volume control for music. I seem to remember it reset itself when going back to play a movie, but I suppose it's worth a try.
Start playing some music and then press the [+] button on the remote. If the problem persists you might want to try a factory restore.

Similar Messages

  • I lost sound.  In systems/sound all options are greyed out

    I lost sound. In systems/sound all options are greyed out

    Try resetting your SMC   http://support.apple.com/kb/HT3964    Then make sure in system prefs/sound/output that you've selected internal speakers.

  • Lost sound on Mac mini (Late 2012) Yosemite 10.10.1

    Hello everybody,
    I lost the sound on my Mac mini. It was working just fine a few days ago. (I tried restoring it to an earlier date but no joy). I tried the troubleshooting mentioned here Troubleshooting issues with no audio from built-in speakers on Macs - Apple Support to no avail. I tried connecting external speakers (which worked in the past) but nothing. They don't show on the Audio/Output screen.
    I can see the Audio icon on my screen. I can increase and decrease volume from my keyboard (through F11/F12). But no sound. I have reset the PRAM, reset the SMC (by unplugin/plugin power cord). Pretty much runnig out of options. Any advice will be welcome. Thanks.

    There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
    1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
    2. Make sure you have a fully up-to-date installation of OS X.
    3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
    4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
    5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
    6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
    7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by the warranty.
    If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
    8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
    9. If you have a MacBook Air, turn off Bluetooth and restart.
    10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
    11. Reset the NVRAM.
    12. Reset the SMC.
    13. Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/Audio
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    14. Reinstall OS X after backing up all data.
    15. Make a "Genius" appointment at an Apple Store.

  • TS3274 I lost sound to all my games what do I do?

    I Lost sound to al my games..how o I get it back

    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
    This support article from Apple explains how the side switch works.
    http://support.apple.com/kb/HT4085

  • Help I have lost sound

    I have lost sound on loud speaker, ipad2 says I am on headphones when I am not. Testing ringer comes through speakers but nothing else. I am not muted nor are notifications. Complete novice on iPad. help

    Do NOT reset anything in your settings. Try the reset this way.
    Reset (holding Home and Sleep/Wake until Apple logo appears, then releasing and letting normal reboot continue).
    In the event that you did miss something in the system sounds settings, this may help you to better understand how they work.
    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds have been muted.
    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
    This support article from Apple explains how the side switch works.
    http://support.apple.com/kb/HT4085

  • Importing to I-Movie - lost sound AND video

    Hi.
    I have a feeling this has already been answered but here goes:
    I recorded some video on my Sony still camera in MPEG format (.mpg files). They worked fine in I-photo. When I imported them into Imovie though, I not only lost sound but it would seem vision. They are now .mov files but don't play?
    The scroller moves, but the picture doesn't change, it just zooms in on the first frame (like a slide show) and there's no sound.
    I am not very techie, and new to Macs. Can anyone please tell me how to solve this, and have I lost the content on the files I transferred into IMovie?
    I transferred them into Imovie so I could compress them for web use on my blog.
    I have already downloaded Streamclip in case I need that, though I don't know if I have to open/mount/unzip it or anything like that.
    Many thanks in advance for any assistance.

    Hi, sorry for the delay in coming back to you.
    Right, since we spoke I met a guy who said:
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    So I downloaded it. The next step will be learning how to use it! That's going to be a whole different ballgame. If you have any links to an easy step-by-step guide, that would be awesome? RE the external drive, I'm downloading my MPEG's via USB cable onto the hard drive before I do anything at all.
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  • TS3212 something is wrong with my itunes, none of my 4 ipod devices show up when i try to connect them to itunes. but they do light up and show that they are charging, and two have lost sound...

    ok, so two of my devices have lost sound the first was about 2 years ago, but i kept the device because i could still use it for other things, then i got a " new to me" ipod about 6 months ago, and it too has, within the last two days, lost sound, and while trouble shooting these issues i have been trying to restart/refresh/whatever one of them and now none of the 4 devices that i have is shouing up on my itunes!!! this is verry upsetting since the others didnt have any problems, and i really dont want to pay $ for a fix. do not have the money for that, nor do i expect this kind of thing to happen to me more thann once.
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    thank you

    Clean the dock connectors.
    Try different sync cables.

  • I have lost sound for text on iphone5

    I have lost sound on texting. Happened after going out of U.S. and coming back. This happened recently when I went out of the country too.  I called ATT--did soft reset, checked all settings and that didn't work.  It does vibrate, but no sound.

    Try playing music on the phone, and then try turing the volume button up, if the doesn't resolve the issue, then try resetting all your settings (this will delete any wi-fi network passwords that are saved on the device.) If all else fails always try backing up and restoring the device. Follow this article if you want to try the restore option.
    http://support.apple.com/kb/HT1766

  • Lost sound on my back camera when I record it just record the background noise not my voice but in the front it records fine using the iphone c

    lost sound on my back camera when I record it just record the background noise not my voice but in the front it records fine using the iphone c

    Mabye one of your microphones broke. Take it to the apple store they will be able to help you.

  • After a recent HP update lost sound, DV7, win7 64bit

    after a recent HP update i lost sound from speakers, trouble shoot says everything working fine.

    Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
     Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.Go into Control Panel,Programs & Features- Uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
    http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Start up sound, apple appears, then shuts down.  Any suggestions?

    Start up sound, apple appears, then shuts down.  Any suggestions?

    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
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    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Updated iOS 7.1.1 and lost sound

    Hi
    I have just downloaded the new ios7.1.1 on my ipad and have lost all sound. Have checked my settings completed a hard reset with the home and off  key but still no sound any ideas what could be wrong. I have tried contacting apple but said over year warranty and would need to pay a 1 off incident fee to solve the problem which I didn't have until this update.

    The posted "Official" fix does not work after switching apps. If you've lost sound in app and games but not in music or headphones, then try this. Close all current apps, go to settings, control center and turn off "Access Within Apps". Then do a soft reset with the home and sleep button. Your audio/external speakers will now work in apps. Apple broke the audio controller (pause/play/forward/back/volume) in the Control Center with their 7.1.1 update.

  • I LOST SOUND OF MY MACBOOK AIR PLLEEAASSE HEELLPPP!!!

    Please help me i lost sound of my macbook air!

    Did you put your Air to sleep with headphones attached, or closed the monitor with phones attached?
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      * this occurrence is being looked into.
    Much testing on my own and others as well show that, in some instances, this occurs in Mavericks.
    If you choose you may contact Apple for an appt and diagnostics.
       However as said, refrain from having phones attached when you close the monitor to prevent this until it is resolved
    Test this and re-verify
    peace  

  • Lost sound - win2K MSI KT3 Ultra2

    My PC lost sound suddenly, either Monday or Yesterday. I did not install any aoftware during this period, as a matter a fact for a while. I built this PC about a year ago and never had any problem. Now I reinstalled sound drive which came with motherboard and still no sound coming out of speakers. I checked system information under ccessories and can't find anything wrong. Does this leads to hardware problem? Can someone please help giving a pointer or two.
    Thanks.

    Quote
    Originally posted by ahlis
    did you check speaker config ?
    I cant find it now but i think theres a checkbox somewhere which selects if you want digital out only ..
    get the windows volume control check master and wave volume ?
    test an audio CD, test a midi file
    hmm
    I got my kt3 ultra MB a year ago and I dont have any troubles at all ..  
    hope you find something .. ( get msi:s newest audio driver ? )
    //a
    Thanks. It was Wave volume control. I did not notice and do'nt remember when I changed it to 0.
    By the way, we have very similar config of PC and mine never had problem either.

  • Have lost sounds for some games e.g. Solitaire. Others are ok but keyboard sounds have also gone. Sounds are ok with earphones. Have checked settings and they seem ok. Any ideas, please?

    Lost sounds In some games

    Have you got notifications muted ? That will mute notifications (including games), so the Music and Videos apps, and headphones, will still get sound.
    If its an iPad Air 2 then notification mute and rotation lock are controlled via Control Centre : Turn on Mute and Orientation Lock on iPad Air 2 - Apple Support
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