Self Care Portal question

Hello,
We have a client who uses a third party app for 911 call accounting/tracking purposes. This app pulls data from the description field so they want to lock the Self Care portal down so that the end users cannot change Phone descriptions. Checking under Enterprise Parameters I don't see a way to disable this - have I missed something?
Thanks,
Jason

Jason - I dont think there is no option to disable the description field in the self care portal. As you have pretty much explored the Enterprise parameters, the closes option is to disable the line text display - even if you disable that the description field is still there.
However, I have previously tested this and today as well did a quick test, if I update the description field it does not updates the phone description in CUCM or anywhere else in CUCM (line text label does update if thats updated). Can you try a quick test and verify on your system?
-Terry
Edit: Sorry editing my post, it cant be local as its pulling up details from phone description in first place, but somehow backwards update doesnt work on the system I did testing.

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         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
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         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateDataSetValuePost(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateProcessFormFieldValue(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeProcessAdapter(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeAdapter(Unknown Source)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOCSETNEWSENHA.implementation(adpSOCSETNEWSENHA.java:55)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.insertMileStones(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.trigger(Unknown Source)
         at com.thortech.xl.client.events.tcUSRTriggerUserProcesses.implementation(Unknown Source)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.changePasswordForSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperations_voj9p2_EOImpl.changeCredForSelf(tcUserOperations_voj9p2_EOImpl.java:3325)
         at Thor.API.Operations.tcUserOperationsClient.changeCredForSelf(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at Thor.API.Base.SecurityInvocationHandler$1.run(Unknown Source)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.security.Security.runAs(Security.java:41)
         at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(Unknown Source)
         at Thor.API.Base.SecurityInvocationHandler.invoke(Unknown Source)
         at $Proxy59.changeCredForSelf(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.changePassword(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
         at com.thortech.xl.webclient.actions.tcLookupDispatchAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcActionBase.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.execute(Unknown Source)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
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    java.lang.NullPointerException
         at com.thortech.xl.ejb.beansimpl.GCOperationsBean.getModelFromConnectorDefinition(Unknown Source)
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         at com.thortech.xl.ejb.beans.GCOperationsSession.lookup(Unknown Source)
         at com.thortech.xl.ejb.beans.GCOperations_do1ndy_ELOImpl.lookup(GCOperations_do1ndy_ELOImpl.java:619)
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         at com.thortech.xl.gc.runtime.GCAdapterLibrary.executeFunctionality(Unknown Source)
         at sun.reflect.GeneratedMethodAccessor338.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
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         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOC_GTC.implementation(adpSOC_GTC.java:70)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcOrderItemInfo.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateDataSetValuePost(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateProcessFormFieldValue(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeProcessAdapter(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeAdapter(Unknown Source)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOCSETNEWSENHA.implementation(adpSOCSETNEWSENHA.java:55)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.insertMileStones(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.trigger(Unknown Source)
         at com.thortech.xl.client.events.tcUSRTriggerUserProcesses.implementation(Unknown Source)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.changePasswordForSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperations_voj9p2_EOImpl.changeCredForSelf(tcUserOperations_voj9p2_EOImpl.java:3325)
         at Thor.API.Operations.tcUserOperationsClient.changeCredForSelf(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at Thor.API.Base.SecurityInvocationHandler$1.run(Unknown Source)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.security.Security.runAs(Security.java:41)
         at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(Unknown Source)
         at Thor.API.Base.SecurityInvocationHandler.invoke(Unknown Source)
         at $Proxy59.changeCredForSelf(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.changePassword(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
         at com.thortech.xl.webclient.actions.tcLookupDispatchAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcActionBase.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.execute(Unknown Source)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.thortech.xl.webclient.security.SecurityFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    ERROR,23 Feb 2010 19:44:28,531,[XELLERATE.APIS],An exception occurred while creating the GenericConenctor Model from the Connector Definition file
    ERROR,23 Feb 2010 19:44:28,531,[XELLERATE.APIS],An exception occurred while generating Generic Connector model from the connector definition xml of the connector 'SOC'
    com.thortech.xl.gc.exception.ConnectorDefinitionOperationsException: An exception occurred while creating the GenericConenctor Model from the Connector Definition file
         at com.thortech.xl.ejb.beansimpl.GCOperationsBean.getModelFromConnectorDefinition(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.GCOperationsBean.lookup(Unknown Source)
         at com.thortech.xl.ejb.beans.GCOperationsSession.lookup(Unknown Source)
         at com.thortech.xl.ejb.beans.GCOperations_do1ndy_ELOImpl.lookup(GCOperations_do1ndy_ELOImpl.java:619)
         at Thor.API.Operations.GCOperationsClient.lookup(Unknown Source)
         at com.thortech.xl.gc.runtime.GCAdapterLibrary.executeFunctionality(Unknown Source)
         at sun.reflect.GeneratedMethodAccessor338.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOC_GTC.GENERICADAPTER(adpSOC_GTC.java:125)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOC_GTC.implementation(adpSOC_GTC.java:70)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcOrderItemInfo.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateDataSetValuePost(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.updateProcessFormFieldValue(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeProcessAdapter(Unknown Source)
         at com.thortech.xl.adapterfactory.events.tcAdpEvent.finalizeAdapter(Unknown Source)
         at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpSOCSETNEWSENHA.implementation(adpSOCSETNEWSENHA.java:55)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.runMilestoneEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.insertMileStones(Unknown Source)
         at com.thortech.xl.client.events.tcTriggerUserProcesses.trigger(Unknown Source)
         at com.thortech.xl.client.events.tcUSRTriggerUserProcesses.implementation(Unknown Source)
         at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.eventPostUpdate(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.update(Unknown Source)
         at com.thortech.xl.dataobj.tcDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcTableDataObj.save(Unknown Source)
         at com.thortech.xl.dataobj.tcUSR.changePasswordForSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changePasswordforSelf(Unknown Source)
         at com.thortech.xl.ejb.beansimpl.tcUserOperationsBean.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperationsSession.changeCredForSelf(Unknown Source)
         at com.thortech.xl.ejb.beans.tcUserOperations_voj9p2_EOImpl.changeCredForSelf(tcUserOperations_voj9p2_EOImpl.java:3325)
         at Thor.API.Operations.tcUserOperationsClient.changeCredForSelf(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at Thor.API.Base.SecurityInvocationHandler$1.run(Unknown Source)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.security.Security.runAs(Security.java:41)
         at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(Unknown Source)
         at Thor.API.Base.SecurityInvocationHandler.invoke(Unknown Source)
         at $Proxy59.changeCredForSelf(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.changePassword(Unknown Source)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:597)
         at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
         at com.thortech.xl.webclient.actions.tcLookupDispatchAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcActionBase.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcAction.execute(Unknown Source)
         at com.thortech.xl.webclient.actions.tcChangePasswordAction.execute(Unknown Source)
         at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
         at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
         at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
         at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
         at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
         at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
         at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
         at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at com.thortech.xl.webclient.security.SecurityFilter.doFilter(Unknown Source)
         at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
         at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
         at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202)
         at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108)
         at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432)
         at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
         at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
    Caused by: java.lang.NullPointerException
         ... 91 more
    ***ERROR,23 Feb 2010 19:44:28,531,[XELLERATE.GC.FRAMEWORKPROVISIONING],An exception occurred while generating Generic Connector model from the connector definition xml of the connector 'SOC'***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/setAdpRetVal entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString - Data: class - Value: java.lang.String***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString - Data: poRetVal.toString() - Value: GCPROV.ADAPTER_OIMAPIERROR***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString - Data: Returning:sRetVal - Value: GCPROV.ADAPTER_OIMAPIERROR***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/getRetValString left.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/setAdpRetVal - Data: Setting Adapter Return Value to GCPROV.ADAPTER_OIMAPIERROR - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/setAdpRetVal left.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter - Data: Mapped to Response Code - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem entered.***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: event - Value: adpSOC_GTC***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: New Status - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: SchData - Value: GCPROV.ADAPTER_OIMAPIERROR***
    ***DEBUG,23 Feb 2010 19:44:28,531,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: Reason - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,609,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem left.***
    ***DEBUG,23 Feb 2010 19:44:28,609,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter left.***
    ***INFO,23 Feb 2010 19:44:28,609,[XELLERATE.ADAPTERS],Adapter: adpSOC_GTC has completed for the task: SENHA Updated.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateDataSetValuePost left.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateProcessFormFieldValue left.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateProcessFormFieldValue left.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter - Data: No Response Code specified. Updating milestone status to Completed - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem entered.***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: event - Value: adpSOCSETNEWSENHA***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: New Status - Value: C***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: SchData - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,625,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem - Data: Reason - Value:***
    ***DEBUG,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/updateSchItem left.***
    ***DEBUG,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Class/Method: tcAdpEvent/finalizeProcessAdapter left.***
    ***INFO,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Adapter: adpSOCSETNEWSENHA has completed for the task: Change User Password.***
    ***INFO,23 Feb 2010 19:44:28,656,[XELLERATE.ADAPTERS],Event: Triggering Processes related to User. has completed.***
    Edited by: aviana on Feb 23, 2010 3:02 PM

  • ISE upgrade 1.2: Self-provisioning portal not working

    Hi all,
    I need help with Self-Provisioning portal flow not showing the agent installation page after upgrade from 1.1.1 to 1.2 on a couple of 3315. I've configured all the pieces as instructed by BYOD SBA guide at http://www.cisco.com/en/US/docs/solutions/SBA/February2013/Cisco_SBA_SLN_BYOD_InternalCorporateAccessDeploymentGuide-Feb2013.pdf
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    I've checked ise-console.log application log file and found two errors correponding to the first page:
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    L

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    Employees cannot add a device that is already added if another employee has previously added the device so that it already exists in the Cisco ISE endpoints database.
    If employees are attempting to add a device that supports a native supplicant, recommend that they use that instead. That registration process will overwrite the original registration and switch ownership to the new user.
    If the device is a MAC Authentication Bypass (MAB) device, such as a printer, then you must resolve ownership of the device, and if appropriate, remove the device from the endpoints database so that the new owner can successfully add the device.
    For more information on self-provisioning.
    http://www.cisco.com/en/US/docs/security/ise/1.2/user_guide/ise_mydevices.html Errors When Adding Devices to My Devices Portal
    Employees cannot add a device that is already added if another employee has previously added the device so that it already exists in the Cisco ISE endpoints database.
    If employees are attempting to add a device that supports a native supplicant, recommend that they use that instead. That registration process will overwrite the original registration and switch ownership to the new user.
    If the device is a MAC Authentication Bypass (MAB) device, such as a printer, then you must resolve ownership of the device, and if appropriate, remove the device from the endpoints database so that the new owner can successfully add the device.
    For more information on self-provisioning.
    http://www.cisco.com/en/US/docs/security/ise/1.2/user_guide/ise_mydevices.html

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  • MBAM 2.5 Self Service Portal Does Not Load Properly

    Hi Guys,
    I've installed MBAM 2.5 in a LAB (no internet access) and am having issues with the Self Service Portal.
    I have fixed the problem with not being able to access CDN by following the link
    http://technet.microsoft.com/en-us/library/dn645350.aspx
    My SSP loads the "Notice" page but when I tick agree and hit continue, the index page only displays the organisation and logged on user, but no other content.
    What have I missed?
    Regards

    Further investigation shows the web page throwing this error (all paths are the default, no files have been modified)
    Webpage error details
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
    Timestamp: Mon, 12 Jan 2015 02:06:35 UTC
    Message: Object expected
    Line: 80
    Char: 1
    Code: 0
    URI:
    http://win-sccm.lab.local/SelfService/Scripts/SelfServiceWebsite.js
    Message: Object expected
    Line: 28
    Char: 9
    Code: 0
    URI: http://win-sccm.lab.local/SelfService/Recovery/Index

  • SCEM 2012 SP1 Self-Service portal showing blank in Other Machine

    We are using SCSM 2012 SP1 as a help desk management system. Certificate is trusted to the client -PC but still Self-service portal SCSM webpart is not showing some client-PC(It showing blank). But all necessary prerequsit are installed properly.
    Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

    Hi,
    Please see the below thread, perhaps it may help?
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/9ac549c1-362a-44f9-b32b-0c307d7d97fb/scsm-it-portal-blank-screen-for-some-users-solved?forum=portals

  • ISE Guest Self-Provisioning Portal

    Hi,
    I  get the Guest portal page and my credentails authenticate correctly and  the device is authenticated using MAB. Then I redirect to Self-Provisioning portal and get this message
    This device has not been registered
    You need to manually configure your device
    Your device configuration is not supported by the setup wizard
    Device ID < MAC of my windows XP PC
    Any idea how to enable self registration for gests?
    My goal is when guest is authenticated in first time it need to enter credentials and to registered MAC address,then when guest come again it need to pass only authentication, without registration MAC address.
    Thanks

    Tarik, where is the mistake in my steps?
    1) I create Authorization Profile for Guest devices registration (see attach AuthProfile)
    2) I create Authorization Profile for Web Registration
    3) I create Authorization Policy (see attach AuthPolicy)
    When user connects to the network, he is redirected to Guest Portal where he needs to aply AUP, after clicking "Accept" error appears (see attach ISE_Error). In ISE I see the folowing errors (see attach ISE_Auth_Error).

  • ISE Self Service Portal Customisation.

    Hello community!
    I have been hacking around with the Self Service portal on the ISE.  I have it working nearly as I wish it too, having edited self_registration.html to my satisfaction.
    The issue is, I get details in the OUPUT of the self_registration_result.html screen pop that I do not wish to display.  The screen outputs all the details previously input, even though I only want to show the username and password.  The contents of self_registration_result.html do not even reference the other variables.  Specifically, I wish to exclude the email address.
    See below.  No mention of the outputting of the email address.
                        <form id="form" method="post" action="/guestportal/LoginCheck.action" onsubmit="getDynamicAction(this);">
                            <input type="hidden"  name="guestUser.name" id="username" alt="Username">
                            <input type="hidden"  name="guestUser.password" id="password" alt="Password">
                            <input alt="" name="redirect" id="redirect" type="hidden" value=""/>
                            <input alt="" name="switch_url" id="switch_url" type="hidden" value=""/>
                            <input alt="" name="err_flag" id="err_flag" type="hidden" value=""/>
                            <input alt="" name="byodSessionId" id="byodSessionId" type="hidden" value=""/>
                            <input alt="" name="byodAction" id="byodAction" type="hidden" value=""/>
                            <button type="submit" id="button-submit" class="global-btn">Log In</button>
                       </form>
    Thoughts?

    Self registered guest sponsor approval flow
    ISE 1.2 - needs some customization and coding to make the user process nicer 
    Custom self registration page:
    Use the first and last name to create the account as the email address will be that of the sponsor
    Use one of the optional fields (titled as email address of the requester)
    Normal email address required would be that of the sponsor (person receiving the email with creds to forward along), 
    The success page would state that the credentials are being sent to the sponsor and once approved will receive via email back from them.
    Its self registration with approval and the flow is through email (no status page on sponsor portal)
    Make sure restrict the email domain that can be entered to that of the company only (otherwise there is a break down as guest can put their own). See this guide entry.
    Additionally, you can modify the email template to send the correct data to employees:
    Dear Sponsor,
    A guest with email address $OPTION1$ requested an account
    If you authorize this request, username is $USERNAME$ and password is $PASSWORD$
    Risk is the sponsor knows the credentials of their approved guest
    See sample page from Viktor Brokov or use the ISE 1.2 Guest Portal Builder
    Here is the flow that was done for a turkish bank with partner middleware - Ozgur Guler (ozgguler) SE
    1)      Guest connects to guestWLAN and opens a browser. He is redirected to ISE guest portal.
    2)      When he clicks “Self registration” , he goes to a middleware’s web service that is just looking like ISE portal. Our partner NetSec developed this middleware.
    3)      He enters his name,surname, year of birth,national ID number, mobile number, sponsor’s mail, etc.
    4)      The middleware firstly checks the validity of the guest from a government web service. It checks name, surname, year of birth and ID number validity.
    5)      If they are valid, the middleware sends an email to sponsor to get an approval.
    6)      If sponsor clicks the link in mail, it is approved and middleware creates a username on ISE using our current API (they will shift to Guest API when it is available)
    7)      After creating the user, the middleware sends a command to SMS gateway to send credentials to the guest.
    8)      Guest logins.

  • Java not recognized by Cisco Self-Provisioning Portal on Apple computers

    Have a Mac Mini running that had this problem under OSX 10.8 and is persisting in 10.9.  When this computers reaches the self-provisioning portal, after clicking submit on the MAC address registration, the following screen displays an erroneous error that Java isn't installed.
    Have gone through updating Java from Apple (2013-005) as well as from Oracle/Java (1.7), and applied several variations of uninstalling and reinstalling Java, doesn't seem to make a difference.  From the top, the Mac Mini attaches to Wifi and the self-provisioning page appears with an authentication request.  User authenticates succesfully.  The next page displays the MAC address for the machine and a description field.  Upon filling out the description, the page is submitted.  The following page tha should complete the provisioning process, rather, displays an error that Java isn't installed and the user should go to java.com to complete the installation.  According to the Java.com, Java is installed. According to terminal (by executing the command "java -version"), Java is installed. Running other Java applications, like JDE, run perfectly well.  The self-provisioning page seems to be unaware of Java despite everything else.  Ideas?

    Thanks. No dice. The instructions on that page also appear to be woefully out of date too. In Safari, on the preferences security tab, there is no checkbox for "Enable Java" (I think that is a Safari 6.0.4 thing on OS X 10.8 or thereabouts). In OS X 10.9 there's just the "allow plugins" checkbox and the "manage website settings" button. Assuming this is where it's at now, moving to the Java plugin in the list, they were already "allow". I went a step further and set it for the three websites listed (that include the provisioning portal domain) to "allow always". No luck. Then went to another step further and click "run in unsafe mode" for every item in the Java website list and again it made no difference. The self provisioning portal page still says that Java isn't installed :-(
    For Firefox, the instructions on that page are out of date too. Under what I believe are the correct settings, the Java applet plug-in for 7.45 is set to "always activate". I assume this is the same thing as seeing the "disable" button in previous FF versions, indicating that the job applet plug-in is actively running.
    The chrome instructions on the page are irrelevant because my OS X and hardware are 64-bit and so is Java but not chrome. Therefore Java doesn't run on chrome on this machine in the first place.
    I don't know who's browser the self provisioning portal fires up since it fires up its own window, not a Firefox or Safari specific one. In windows for example the self-provisioning portal fires up a tab in IE. That actually makes it simpler to debug IMO.
    Any more advice? Java seems to be running just fine for every thing else. What am I missing?
    UPDATE (Just another thought)
    Alternatively, could it be a the with WebKit? Or Cisco's implementation of WebKit (as far as whether any changes would have been required for OS X 10.9 in the way with kids is instantiated)? If or example the self provisioning portal is opening up its own "browser" by using the Safari webkit function (as opposed to opening a tab directly in Safari itself) could this be a bug in Safari itself, or a changed API that Cisco has failed to implement (considering the other incompatibilities various Cisco products have with OS X 10.9)? I just hope that the problem is something that I can fix with a workaround rather than waiting for a patch from either Apple or Cisco that may or may not come anytime soon? :-/

  • Reinstallation of SCSM Portal 2012 -Self Servcie Portal

    Hi Team,
    I had to re-install SCSM 2012 Portal – Self Service Portal. I Uninstalled it by following the blog -
    http://schadda.blogspot.com/2012/07/how-to-uninstall-scsm-web-portal-from.html
     I also deleted the websites and application pools, manually from IIS 7.0 . After all these, when I tried to install the Self Service Portal, The installation failed.
    Installation O/P:
    Web content server is configured and can be accessed
    Service Manager Portal is not configured
    Sharepoint_SMPortal Content is not there in the Database.
    In RegeditàHKLM\Software\Microsoft\System Center\2010\Service Manager\setup . Whenever I reinstall , Portal__ Values keep changing but SharePoint___
    values  are not changed.
    What are Regedit keys/values updated by SCSM 2012?
    I also tried with different
    SharePoint Foundation – Stand-alone and Farm configurations.
    Ports
    Certificates with and without SSL
    Different Admin accounts,
    But I still get the same error.
    When I checked logs I found 4 typical errors, repeating.
              1. “Drives are at 
    risk of running out of freespace” – in SharePoint central admin
               2. In event viewer
    à Microsoft
    à Operations Manager. Event 33880, Health Service Modules
    A Windows Workflow Foundation workflow failed during execution.
    Workflow Type: Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow
    Workflow Identifier: dc980a92-3fd4-5fb7-b3bb-d8f033d19362
    Health Service Modules
    Exception Type: Microsoft.Exchange.WebServices.Data.ServiceRequestException
    Exception Message: The response received from the service didn't contain valid XML.
    Exception Stack:    at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.ProcessMail()
       at Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow.Execute(ActivityExecutionContext executionContext)
       at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
       at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
       at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity activity, ActivityExecutionContext executionContext)
       at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
       at System.Workflow.Runtime.Scheduler.Run()
    3. In event viewer à SCOM GUID TRACING. Following Error were logged. When Googled, I came to know that these are related to SCOM.
    Session "TracingGuidsUI" failed to start with the following error: 0xC0000035
    Session "TracingGuidsSCUI" failed to start with the following error: 0xC0000035
    Session "TracingGuidsScript" failed to start with the following error: 0xC0000035
    Session "TracingGuidsNative" failed to start with the following error: 0xC0000035
    Session "TracingGuidsConfigService" failed to start with the following error: 0xC0000035
    Session "TracingGuidsBID" failed to start with the following error: 0xC0000035
    4. In SCSM installation log, I found problem related to SCOM component.
    Property(S): MOM_REGISTRY_PATH = SOFTWARE\Microsoft\Microsoft Operations Manager\3.0
    Property(S): SCOM_SHARED_DIR.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 = C:\Program Files\Common Files\Microsoft Shared\Operations Manager\
    Property(S): SCOMV3SP1ProgramName.68918168_3885_4F75_BBF8_0CC84213F8D1 = System Center Operations Manager 2007
    Property(S): AccountVerificationErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = Setup is unable to confirm the account details. For Operations Manager SDK account make sure it is a Local Administrator account.
    Property(S): AgentServerCompatibilityErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = A different version of System Center Operations Manager was found on the system. Setup cannot continue.
    Property(S): AgentServerCompatibilityErrDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Incompatible Management Server Found
    Property(S): AgentServerCompatibilityErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = A different version of System Center Operations Manager was found on the system. Setup cannot continue.
    Property(S): AgentServerCompatibilityErrDlg_Text3.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Cancel to exit the installation. 
    Then, either uninstall or upgrade the Operations Manager components on this computer and restart setup.
    Property(S): WrongPackage.68918168_3885_4F75_BBF8_0CC84213F8D1 = This installation package is not supported by this processor type.
    Property(S): SetupExitHelp_Text.68918168_3885_4F75_BBF8_0CC84213F8D1 = To exit the installation, click Cancel.
    Property(S): ReadyToInstall_DlgText_InstallText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Install to begin the installation.
    Property(S): ReadyToInstall_DlgText_RemoveText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click remove to begin uninstallation.
    Property(S): ReadyToInstall_DlgText_UpgradeText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Upgrade to begin the upgrade.
    Property(S): This_Computer.68918168_3885_4F75_BBF8_0CC84213F8D1 = (this Computer)
    Property(S): MOMInstallDir_Exists.68918168_3885_4F75_BBF8_0CC84213F8D1 = Setup has detected an existing Operations Manager Agent or Operations Manager Server component. The Operations Manager component that is chosen will be installed to the
    existing folder.
    Property(S): ReadyToInstallDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The wizard is ready to install Operations Manager 2007 R2.
    Property(S): DatabaseOptionsErrDlg_Text11.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 database requires a minimum of 500MB size. To continue setup click Back, change the database size to be greater or equal to 500MB.
    Property(S): MaintenanceDlg_Remove.68918168_3885_4F75_BBF8_0CC84213F8D1 = Remove this product from your computer. Use this option to remove all Operations Manager components.
    Property(S): MaintenanceDlg_Modify.68918168_3885_4F75_BBF8_0CC84213F8D1 = Change which Operations Manager components are installed. Use this option to add or remove components.
    Property(S): RootManagementServerDlg_Note.68918168_3885_4F75_BBF8_0CC84213F8D1 = Note: To connect to the Root Management Server you must be a member of the Operations Manager Administrators user role.
    Property(S): RootManagementServerErrDlg_Desc2.68918168_3885_4F75_BBF8_0CC84213F8D1 = We were unable to connect to the given server. Please check the server name and it's DNS name resolution. Also make sure the user running setup is Operations
    Manager Administrator and try again.
    Property(S): DatabaseOptionsErrDlg_Text11.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 database requires a minimum of 500MB size. To continue setup click Back, change the database size to be greater or equal to 500MB.
    Property(S): SQLServerNotFoundDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 database component requires Microsoft SQL Server 2005 Service Pack 1 or later. The selected instance does not have the correct version.
    To continue setup, go back and choose custom setup and unselect the database component or select a different instance or upgrade the selected instance to the correct version.
    Property(S): SQLServicesErrDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 R2 setup failed to start the Microsoft SQL server services. To continue setup, go back and choose a different instance or start the SQL Server
    services for the selected instance.
    Property(S): UserIsNotSysAdminDlg_MOMDBDesc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The user running setup is not in sysadmin role in the Operations Manager database or we are unable to connect to Operations Manager database, please verify if
    you can connect to Operations Manager database from this computer.
    Property(S): MOMHSPortDesc.68918168_3885_4F75_BBF8_0CC84213F8D1 = Operations Manager Health Service.
    How is SCSM Portal installation related to SCOM? How to solved this issue?
    We are stuck with this from past a week. Request for help!
    Regards,
    Gayathri

    Had you check if Antivirus or ForeFront is may be blocking it. also verify if SharePoint is Service Pack 2
    Sajid H. A. Rashid Analyst Application Developer

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